Hate the fact you stopped support for Windows 10 systems. There's something called extended support for Windows 10. There's no reason TT can't continue to run on Windows 10. Also, why do I have to sign-in to use the Help? Planning to use a different tax software (cheaper) next year.

This year was awful. Previous years have been easy...this year every step was more difficult and it seems you did that on purpose. Downloading was difficult, needing to have an Intuit account was onerous, and entering tax information was far more difficult than before. We don't file our state taxes with you because you are always wrong. We paid a fine for wrong numbers the only time we tried it.

TurboTax seems to be less impressive with each year's release. It used to treat my Federal and NY State returns as separate returns, transferring over the appropriate info from fed to state, but then gave a fairly extensive interview for NY for the differences. This year it seemed to do them simultaneously (as reflected in the running totals displayed for both Federal & NY State that changed when entering info). But it didn't do a good job this time of asking me NY-specific questions. Then, when I go to Review before filing, it identified errors due to missing info on forms it never even asked me about (i.e., IT-2105.9 line 16). Where the heck did that come from? It didn't even provide a link to the worksheet, I had to hunt for it under the Forms menu. I don't know, Intuit, you seem to be getting lazier with each release ... maybe you're trying to force people off the desktop versions onto the online versions ...

Over the years I've discovered Turbo Tax is easy to use and accurate. Just remember to read the questions carefully and answer honestly. This software is compatible with my life style and the features it offers combined with the guidance provided is worth the minor investment to pay for the software. I use a MacBook Pro and the interface worked perfectly.

The Desktop Deluxe version of TurboTax is constantly is trying to up sell me at every stage of the tax filing process. I have been using the Desktop version since the 90's, now it is full of advertising and up-selling me to add services and products I don't want or need to do my taxes. I have had it with this product!! Not recommended!

Used to be better. This year I had several issues: 1. I kept getting an error on final check, but it wouldn't take me to the form necessary to fix it, nor was the error helpful. 2. Tried to use the help to find out about my car excise tax, but the help didn't actually provide any useful information. 3. There was information on the federal form (re: donations of goods vs cash) that was not transferred to the state return.

Help function has deteriorated in recent years. Where context-specific help used to be available with a mouse click, now TT generally refers me to IRS standard publication or fellow users. The function for claiming tax credits for energy improvements is murky and lacking guidance as to which branch of the logic chart I should use to record a specific improvement. Documentation for state returns (in this case, Pennsylvania) is much less complete than documentation for federal tax returns. That has been the case for all of the 20+ years I've used TT. I understand why, but it's annoying. Overall, TT is still a solid piece of software, and I have used it exclusively to prepare my taxes for many years. However, Intuit needs to shore up their help function and supporting documentation.

Steps to fix 1099-R box 14a error should be built into the NY State processing vs user has to google the error when it shows up so late in the game, namely after license and bank info is entered. By the time you get to e-filing identity verification steps this should already have been addressed. Totally unacceptable.

Generally clear although I had to look up a couple of topics (outside of Turbo) for additional explanation. It was difficult to submit while working on a laptop only screen. I had to wait until I got home and put it on my big screen, in order to be able to click the submit button. One state submission is advertised as being free, but it is not free.

I have been using for 20+ years. All excellent. I don't know what happened to the 2025 version. Full of changes causing glitches; I answered all questions and the answers were not populated on certain Forms 8606. The IRA/RMD calculations were not clear, etc., etc. It took me more than twice as long to be able to complete and finish. I was not a happy camper. Did Intuit respond nationally to explain what happened? I am wondering if 2026 will be the same. I may be trying out another service if Intuit doesn't explain what happened to all it's users. Thank you.