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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 231-240 of 9,898 reviews
Mar 6, 2026
Reviewer name: KMPCR
4 out of 5 stars
4 out of 5 stars review

Long time user, but have a suggestion

I have been using Turbo Tax for over 20 years now and am happy with it overall. My only suggestion is to get someone to help you write "Guidance" balloons that can translate said expert info into PLAIN LANGUAGE that the rest of can understand. In other words, the experts need to remember what they didn't know when they didn't know it. I spent more then 2 hours trying to figure the directions on sales of stock/crypto, etc. For instance, your wording regarding crypto ownership is NOT the same as that I found on my 1040 AFTER I filed. So, now it looks like I owned Bitcoin as a result of gift, gaming, reward, etc. - when I bought it outright. How much problem that will be - I don't know....but, if I get audited, I will be taking advantage of my free Audit coverage <G>

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 15, 2026
Reviewer name: Pam303
4 out of 5 stars
4 out of 5 stars review

Turbo Tax makes filing easier

I have used for so many years. Disappointed in amount of marketing stuff I have to wade through. Really unnecessary to do so many times. Especially after having reviewed and going back through. Like being able to go between step by step and View. Like chat capabilities. REALLY don't like that I have to do a product update EVERY time I open the return....even a year after filed. Should be able to skip this step if choose to. REALLY don't like. I don't want the software update to change anything I may have submitted to IRS.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 21, 2026
Reviewer name: Hap71
4 out of 5 stars
4 out of 5 stars review

A little more clunky this year

This year's version of Turbo Tax seemed "clunkier" than last year's. In particular, is trying to enter my quarterly tax withholding figures, some of the language was misleading, indicating some kind of "additional" or deferred payments. Not sure why you changed the terminology. When I reviewed my return, the quarterly amounts were clearly recorded....also, some of the questions regarding my 1099-R information wanted RMD amounts; again, a little misleading/ambiguous. No RMD's were required for pensions but the interview language could be improved. Thanks.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 3, 2026
Reviewer name: CJRoxs
2 out of 5 stars
2 out of 5 stars review

Not as good as years past

Getting any help is ridiculously non-existent. Looks like the only way is if I purchase another $60 item. I just want my taxes filed. They were rejected and what TT puts in does not match what was printed out. TT really dropped bigt ime this year. Been using it for years with no problem. This year worthless. This is the last year I use TT. It really upset me you took ItsDeductable away. This made things a lot more difficult. Also, some of the figures that were transferred from last year did not match up with what was on the printed copy. Specifically, AGI. There were some areas that were more confusing. This year you asked for the AGI of myself and my wife separately yet this did not show anywhere on my printed return.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 12, 2026
Reviewer name: davidnKy
4 out of 5 stars
4 out of 5 stars review

Simplify

Would be nice if i could select all the tax forms I have, populate them, then go through the questions; or provide this optional flow. It's nerve-racking to have all this paper in front of me and have to wonder if I've keyed everything and looking through each set of questions and see if i have that form, entered it, etc.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Apr 10, 2026
Reviewer name: DAO2026
2 out of 5 stars
2 out of 5 stars review

Method of charging Refund Processing Fee is Shady

I have no qualms about the accuracy of Turbo Tax as a tax preparation software. However, this year two "new" things presented. First, when I tried to download the software as I have over the years, it tried to put me in an online tax prep portal to put my info in their cloud-which I did not want. The software was cumbersome to get around that so that I could just prepare and file as usual. The second was a "refund processing fee of $45 to have the $25 State filing fee be taken from my federal refund. That was not disclosed until the very end and had I known I would have just paid with a credit card at the outset. Instead, I had to back out and figure out where I could proceed to pay the $25 with a card to avoid the $45 fee. What a shady practice. Not happy. I may not return next year after at least 15 years of using Turbo Tax.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 3, 2026
Reviewer name: Doug 34
4 out of 5 stars
4 out of 5 stars review

Turbo Tax the old way.

I feel Intuit is trying to move customers to the on line version, I did not care for the jumping threw hoops to get to the desk top product I for one will not use the online version ever. I an old and don't like change been using Turbo Tax for a long time and want to keep all me records the way I always have kept them. Just my two cents worth. Thanks Doug

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 10, 2026
Reviewer name: Nikki1248
3 out of 5 stars
3 out of 5 stars review

Interface Should Be Much Simpler

It's a pretty clunky and cumbersome interface for 2026. Not much has changed, and it's still difficult to get my taxes done, even though I've been using TurboTax for many years, I'm smart, and I'm technology proficient. It should be much, much simpler. One feature that would add a lot of utility is the ability to upload a picture of W-2s and 1099's so that I don't have to enter the data manually. I would also like to have more control to enter data directly on forms in Forms mode, rather than needing to enter it in the background worksheet which is always tedious to figure out. I should also be able to file electronically even if I have overridden some fields.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 8, 2026
Reviewer name: RickMohawk
4 out of 5 stars
4 out of 5 stars review

Not as good as previous years

THIS REALLY APPLIES TO ALL THE TOPICS ABOVW. Not as efficient, reliable, and intuitive as previous years. Clunky ins accessing previous years data and then not complete requiring lost of manual work arounds and re-entry of items that previous years brought in with prior information.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 15, 2026
Reviewer name: Rabbit7895
4 out of 5 stars
4 out of 5 stars review

Another Year using Turbo Tax

It's been many years that I use Turbo Tax for my own filing. I like the step by step for some topics but I like to have the form option for other sections. I find the fee that Intuit charges for filing state taxes excessive. Again, for the second year, I am not pleased with the fully download setup. Maybe I am getting old, but the CD versions seemed to give me more sense of security. Maybe since they do not have to produce the CD versions and only offer the download, there should be no fee to file state taxes. But that would be detrimental to the profit margin.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630