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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,894 ratings9,894 reviews
  1. 5 stars49% (4,803)
  2. 4 stars22% (2,148)
  3. 3 stars14% (1,412)
  4. 2 stars7% (707)
  5. 1 star8% (824)

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Showing 2,411-2,420 of 9,894 reviews
Mar 20, 2026
Reviewer name: TM53
4 out of 5 stars
4 out of 5 stars review

Mostly OK

First time user. Mostly ok but : editing information after a certain point seems impossible, K-1 forms did not mimic the actual K-1 I received from the accountant making finding the proper info somewhat difficult. Also, I got a thumbs up ready to file, hit the file now button and then it's whoops there's an entry not complete and have go back and rectify it. Lastly, add said one free state return. Mine cost $25.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 23, 2026
Reviewer name: harv22
2 out of 5 stars
2 out of 5 stars review

TurboTax is a great product, this yeardisappointed

It was going fine until I tried to file my Georgia state tax by e-file and it would not process my payment information, said it hit a snag. Called and talked with one of your agents and we applied the payment on 3/21/2026, went back into today to e-file my Georgias state tax return and it was still not going through because payment would not process. I have been using TuboTax for years and never had a problem until now, The order number for the payment is IEPCA297027609 with a PCA 67016. I have disputed this charge through my credit card ending in 3015. I was told to wait until charge processed to do that.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jan 24, 2026
Reviewer name: DF126
4 out of 5 stars
4 out of 5 stars review

Only one small issue

It was very confusing when I payed for and downloaded the desktop version, but a large box appears that says continue to online. With a small text that says stay on desktop. I did my whole return without realizing this and when it would not file; that's when it became clear. Please fix that. If someone purchases the desk top let them continue on the desktop version.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 14, 2026
Reviewer name: Val2352
5 out of 5 stars
5 out of 5 stars review

High Confidence in TurboTax

We have used TurboTax for many years and have been pleased with how user-friendly it is. Although we don't purchase TurboTax's additional services, we have great confidence in the annual Tax Return prep software and purchase the Deluxe version with Fed & State every year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Mar 25, 2026
Reviewer name: MarkPfeil01
3 out of 5 stars
3 out of 5 stars review

TurboTax needs additional work.

I was not as pleased with TurboTax as normally I expected this year. I am a CPA and normally have no issues with the software. This year required answers on lines that did not require answers. I actually prepared the return twice to attempt to bypass some of the requirements. The program generated a penalty for something we had no control over. I generated the return without the K-1 (results, IRS owed us,1,250) and then with the K-1 (we owed the IRS 9, 676 with the interest). I only received the K-1 on 3/20/2026) Your calculation for the nonpayment of Interest seems.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 10, 2026
Reviewer name: The Real Queen C
2 out of 5 stars
2 out of 5 stars review

Possibly My Last Year Using Turbo Tax

I was frustrated on several occasions with my Turbo Tax experience this year. I had to call CS because you let me download the software without paying for it, but required an access code to use, that I then had no option to pay to get. I tried the online version first and could not get some screens to resize so I could enter information because the enter button was at the bottom and I couldn't see/access it. I had the feeling that real people did not vet this software before sending out into the world. I will have to decide next year if the trouble I had is worth the satisfaction of doing my taxes myself.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Dec 4, 2025
Reviewer name: RICH
5 out of 5 stars
5 out of 5 stars review

Simple process.

Very easy to use. Set up and delivery couldn’t be easier. The download was simple.

Helpful?22U339JSHUJV18095652630
Aug 23, 2026
Reviewer name: Bertie76
4 out of 5 stars
4 out of 5 stars review

Senior Citizens may require more assistance

As a senior adult with a new laptop, I struggled with understanding all of the prompts and explanations.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Aug 19, 2026
Reviewer name: SharonDJ
4 out of 5 stars
4 out of 5 stars review

Walk Through w/ Relative Ease & a Couple of Bumps

Explanations in some areas seemed less clear than in previous years' versions, but is still a wonderful aid to get taxes done and out of the way!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Aug 11, 2026
Reviewer name: TonyB223
5 out of 5 stars
5 out of 5 stars review

Year 2 of using TurboTax -- LOVE it!

TurboTax Deluxe does a great job of walking us through all of the things we need to do to file our taxes. Great job, Intuit!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630