As a senior adult with a new laptop, I struggled with understanding all of the prompts and explanations.

Overly complicated. Many steps are straight forward but you go back and forth with are sure. Ae you really sure; Let's check one more time. On review just show or hilite the steps that need to be done. Your system dumps the whole form.

I have been using Turbo Tax since 1985. So far, it has been no problem with my returns to both Federal and State agencies. My returns have been very accurate over the years.

Received an email from intuit 4 months after filing that they may have calculated my taxes incorrectly and I should start an amended return. I appreciate telling me but at the end of the day Intuit TurboTax has only 1 real job and you failed...

The software should allow you to attach pdf supporting documentation (such as a letter from a doctor) for certain listed medical deductions. The IRS requires a letter in some cases.

I have been using TurboTax for years and loved it, this year was horrible! What a mess, so hard to navigate, even hard to sign out. Worst update on a site that I have ever seen. Will be looking for something else next year.

My wife is a Non-Resident Alien. I should be able to override any field on the worksheets so that "NRA" can be added. Instead, I'm having to do a post PDF-create edit in Adobe Acrobat Pro and adding the extra text right on the form. Cumbersome!

I have used TurboTax many times and I like it. It's easy to use. I like the clarifying explanations and examples given to explain in more detail what is required.

Your fed program is good, but your Colorado State form is not accurate. You are missing the fact that colorado requires prepayment of income taxes and there is no prompt in your program to enter any amounts for prepaid income taxes.

It needs to be more user-friendly for citizen filing taxes from a foreign country.. There are several limitations such as no support for For 11042-S for 401K withdrawals for foreign residennts.