I have been using TurboTax over 20 years. Reliable, easy to use, easy to follow all Q&A, no math required, it does it all. At the end you can save all forms in pdf as it adds to your file, you can save as you progress, it allows and sets it for refunds or money you owe to IRS thru direct deposit or debit your bank account. No hassle to post office trip and worry about your check. Text's you when accepted by IRS. Worry Free !!

For the past several years Turbo Tax has been advising that I do not need to file the FBAR. Initially, it indicates I do need to file an FBAR but then a few prompts later it changes and indicates I do not need to file it. This is incorrect. The FBAR needs to be filed if an individual has foreign financial accounts, the aggregate value of which exceeds $10,000 at any time during the calendar Year. The data I unput clearly falls under this category.

TurboTax was very disappointing this year with updates so far behind that we couldn't file until 3/6/2026 (due to Energy Credits form having major recurring issues). I spoke with a live expert who was respectful but took 45 minutes to finally tell us that TurboTax had to release another update before being able to file (this should have been a very quick response once they were told what the issue was).

There is quite a mess with 5 digits TurboTax PIN code. If you don't enter it then IRS rejects tax return with the error "IND-666-02 - If the Spouse SSN appears more than once in the e-File database, then 'PINTypeCd' must not have the value "Self-Select On-Line".". It actually caused tons of problems for me, a lot of back & force with IRS in order to figure out if there was any identity theft etc. The problem was that TurboTax online version doesn't allow to enter TurboTax 5 digits protection PIN (or at least I couldn't find where it's possible), which causes invalid headers in the tax return and the rejection from IRS.

For $80, they say you get to file in 1 state with turbo tax Federal & state , but they don't mention it isn't free. You still have to pay $25 to file. You just get to download one state return document for free... The same document the state is required to provide. Go figure. Turbo Tax is straight trash. Total scal

I have used TurboTax Desktop for many years and have always found it to be excellent--5 stars. This year was different. One of my 1099-Rs had an amount in box 2a that was less than the amount in box 2. The lesser amount was also included in box 16 (State distribution). This form is no different than all past forms since I have been retired and yet Turbo Tax would not accept this number as correct and kept calling it an error. I tried to correct this supposed error multiple times but still kept getting an error notice for the amount listed in box 2a. I finally just ignored the error notice and submitted my return with the correct numbers from my 1099-R.

Turbotax has added too many steps, especially in the section for entering investment income. You want to enter interest, then it goes to general stuff, asks about downloading, and you have to click through a thousand screens to just enter some interest. Needs to be streamlined.

Difficult to read; can resize for screen everything; information popups too small and basically with out info. I have used Turbo Tax for 15 years and it has devolved -- I did not trust that it produced a correct result. bells and whistles without readability, informative, accessibility, and it asked too often for me to upgrade! I bought an expensive product and you provided me with your marketing strategy. The product should market itself.

Great experience with Turbo Tax. I will be honest with you. In 2023, I was having difficulty with the module to physically pay for the California state e-filing option. I had issues going from your app to the Turbo Tax payment app. It was frustrating and time consuming. I ended up trying to contact your organization by telephone but apparently did not reach you. Ultimately, a hacker got through to my computer and created a big problem for me. That experience caused me to switch to H&R Block for 2024. However, the style of the software wasn't as good as what I had been accustomed to expect for all these years (decades actually). So, I switched back to your product and was very satisfied with it. Especially the seamless paying for the California e-file option with my credit card. Am back to being very satisfied with your product. Great accuracy, features are great, guidance continues to be excellent. Interfaces improved per my discussion above.

Overall your city tax interface is weak. Also, I am stuck in a do-loop where i get a message: Hmm, looks like we hit a snag. We recommend you revisit your last topic to make sure it is correct. I did that and it won't let me go past it. Very frustrating