you are no different than the other software providers, if HRB didn't sell my info to Meta, i would still be using their software; you don't allow for a no answer for up selling questions, just 'I'll do it later' type answer choice which i find very annoying please remember no means no

TurboTax made it very easywas to complete our family taxes. Clear, concise and accurate. Very compatible to our software and appreciated the ability to transfer last year's turbotax submission information into the current year, saved quite a few steps and time. Being a longtime user very pleased.

Every time the software is opened, it opens to aa blank tax file and never opens to the file being worked. This has caused a major waste of time as the workflow has to be adjusted to make sure you are entering data to the real, working file and not starting a blank file. This is unacceptable software performance.

We have been using Turbo Tax for 10 plus years because it is simple and easy. I am an average person with a simple vocabulary and I was able to follow along every step of the way. There were optional explanations for each entry if you needed further information.

I did not care for the part on filing the SSA 1099 or the1099R's . It was very unclear on some of the questions for these and you just had to guess. There was an annuity 10999R that was very vague. I am still not sure if I was charged tax on my social security or not.

My NYS return would not Transmit to NYS Claimed my Tax withholding in box 14 of 401K 1099 could not be equal to or above Gross Distribution I changed my entry to $700 from $749 just to get the return E Filed. This seems to be a glitch in the software.

While I know most of my tax situations, sometimes I do need help with the turbo tax software. Two specific issues I had was the appearance of a state being downloaded that I was no longer using and a state return being attached to my federal return that I was not a resident of, but I had used for future planning residence. I was not sure how to remove or change either and Turbo Tax customer service were helpful in fixing my problems. love the fact that I can talk to a live person about basic software issues.

I have been using TurboTax for 30 years. I like the straightforward explanations provided with the program. This was the first year we had an investment account. I was really happy when TurboTax downloaded the 1099 Composite and filled in the appropriate lines on the correct forms. I am sure I will continue to use TurboTax in the years ahead.

After 15 years of falling for this useless software, I keep coming back. 15 years ago I requested that TT at the VERY least define the difference between CSRS and FERS annuity tax payers, that has never happened. This year is no different. And this year this garbage software locked up tighter than frogs outtie while transmitting my files. YES THE LATEST GD UPDATE WAS INSTALLED!!1 garbage software

I am EXTREMELY disappointed with how TT handled how the process to receive my refund was handled Using a third party to conduct the transaction is quite disturbing. Just another data base to have my information and possibly mis-handle and wind up in the wrong hands Extremely disappointing! Will be shopping next year!