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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 2,361-2,370 of 9,826 reviews
Feb 23, 2026
Moochman55
4 out of 5 stars review

I Like the Turbotax

I love the product. However in some cases the explanations are lacking. When completing the Roth or traditional IRA input areas it is confusing . The term "contribution " needs to be further explained as it does not include conversions from a traditional to Roth IRS. Those are conversions not contributions.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 13, 2026
NealHL
4 out of 5 stars review

There is no Box 16a

I completed my returns and tried to submit them however, the software stated that an amount had to be entered in box 16a (Ohio 1099) of which there is not box 16a. Therefore, I called TurboTax support and after 35 minutes on hold, the TurboTax expert advised me to enter the value in box 2a into the field that seemed to think it was needed. Surprisingly, the system accepted the amount I entered from box 2a and was finally able to complete the transmission of my tax refutns.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 21, 2026
Frankensax on Aol
4 out of 5 stars review

Turbo Tax is very good!

Turbo Tax is a great experience. However, there was a glitch this year on the online version inputting multiple HSAs. I had to switch to the desktop version to be able to add the 2nd HSA. The online version would get stuck in a loop, and upon clicking the add button would continuously edit the existing HSA. It was a bit frustrating needlessly killing time until we switched over to the desktop version. An annoyance but not a deal-breaker.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 9, 2026
Shari1947
3 out of 5 stars review

TurboTax a pain this year w/o It's Deductible

Guidance & Features. I hate that you removed It's Deductible! Guidance awful. Turbotax showed that charitable info was available to be entered but when I laboriously entered it all, it didn't show anything. Showed what I input last year but nothing this year. Spent bunch of time trying to confirm that it took on my state return but was complicated &time consuming there too. Been using Turbotax for many years. First time I've been really frustrated & angry.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 10, 2026
SqdLdr
5 out of 5 stars review

Using for Two Decades

TurboTax is the program I trust to be thorough, helpful and smooth. The step-by-step process helps make sure that you address all the required areas, plus tips for saving on taxes where appropriate. I keep coming back year after year - it even uploads last year's return and remembers cumulative data.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Feb 21, 2026
Ddru
1 out of 5 stars review

Unhappy

I could not import the data I entered in It's Deductible. I saved the data in October but the file format was wrong. I have used TurboTax for over 20 years, including It's Deductible. Next year I will use H&R Block as I'm told they have non-cash charitable giving software.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 15, 2026
MICHAEL
1 out of 5 stars review

Terrible product that was great

Absolutely garbage. I tried to edit my data by deleting a1099R input. It showed it deleted but when I went back to re enter, it was still there. After 3X I gave up. Wasted the $50 I spent and had to go online (different version) to redo my taxes ($78 purchase) NEVER use them again. Shame because this is the 5 th year I used Turbo Tax so it was easy to pull up my personal data. Don’t waste your time with this crap.

Helpful?22U339JSHUJV18095652630
Feb 25, 2026
johnwick60
2 out of 5 stars review

State e-file locks up in endless loop

tax prep was smooth and easy but got into an endless loop when trying to e-file the CA state. it indicated my $25 payment did not go through. It thought it needed to download the state taxes again but it already had. Only solution I could find in the help was to go through a long process of completely removing Turbotax as administrator and re-installing. Such a huge disappointment! Very worried that next return I do will run into same problem.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 23, 2026
AR JAY
4 out of 5 stars review

Access to Enter Form 1099-B Data

As usual Turbo was fairly easy to use. However, i encountered a loop in the logic when entering info from a part of my income that had capital gains. After I entered the info from 1099-DiV portion including other boxes beyond lines 1a & b and 2a, I had difficulty navigating to enter addition data from Form 1099-B for ST & LT Broker Transactions. It keep sending me back to confirm my capital gains distributions on line 2a. I played with answering subsequent questions to get me out of that loop. In past year filings this wasnt a problem.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 17, 2026
shackshack
1 out of 5 stars review

turbotax deluxe online

tax penalty for ira distribution has a software issue. I contacted my services and they said the numbers were correct, however the internet says there is a software issue. I got to file my state taxes and can't more from there it keeps asking for me to change state...another software issues I can,t just print my state taxes and mail them...it says print and file (E)...I want to just mail then I already paid for both fed and state

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630