I love the product. However in some cases the explanations are lacking. When completing the Roth or traditional IRA input areas it is confusing . The term "contribution " needs to be further explained as it does not include conversions from a traditional to Roth IRS. Those are conversions not contributions.

I completed my returns and tried to submit them however, the software stated that an amount had to be entered in box 16a (Ohio 1099) of which there is not box 16a. Therefore, I called TurboTax support and after 35 minutes on hold, the TurboTax expert advised me to enter the value in box 2a into the field that seemed to think it was needed. Surprisingly, the system accepted the amount I entered from box 2a and was finally able to complete the transmission of my tax refutns.

Turbo Tax is a great experience. However, there was a glitch this year on the online version inputting multiple HSAs. I had to switch to the desktop version to be able to add the 2nd HSA. The online version would get stuck in a loop, and upon clicking the add button would continuously edit the existing HSA. It was a bit frustrating needlessly killing time until we switched over to the desktop version. An annoyance but not a deal-breaker.

Guidance & Features. I hate that you removed It's Deductible! Guidance awful. Turbotax showed that charitable info was available to be entered but when I laboriously entered it all, it didn't show anything. Showed what I input last year but nothing this year. Spent bunch of time trying to confirm that it took on my state return but was complicated &time consuming there too. Been using Turbotax for many years. First time I've been really frustrated & angry.

TurboTax is the program I trust to be thorough, helpful and smooth. The step-by-step process helps make sure that you address all the required areas, plus tips for saving on taxes where appropriate. I keep coming back year after year - it even uploads last year's return and remembers cumulative data.

I could not import the data I entered in It's Deductible. I saved the data in October but the file format was wrong. I have used TurboTax for over 20 years, including It's Deductible. Next year I will use H&R Block as I'm told they have non-cash charitable giving software.

Absolutely garbage. I tried to edit my data by deleting a1099R input. It showed it deleted but when I went back to re enter, it was still there. After 3X I gave up. Wasted the $50 I spent and had to go online (different version) to redo my taxes ($78 purchase) NEVER use them again. Shame because this is the 5 th year I used Turbo Tax so it was easy to pull up my personal data. Don’t waste your time with this crap.

tax prep was smooth and easy but got into an endless loop when trying to e-file the CA state. it indicated my $25 payment did not go through. It thought it needed to download the state taxes again but it already had. Only solution I could find in the help was to go through a long process of completely removing Turbotax as administrator and re-installing. Such a huge disappointment! Very worried that next return I do will run into same problem.

As usual Turbo was fairly easy to use. However, i encountered a loop in the logic when entering info from a part of my income that had capital gains. After I entered the info from 1099-DiV portion including other boxes beyond lines 1a & b and 2a, I had difficulty navigating to enter addition data from Form 1099-B for ST & LT Broker Transactions. It keep sending me back to confirm my capital gains distributions on line 2a. I played with answering subsequent questions to get me out of that loop. In past year filings this wasnt a problem.

tax penalty for ira distribution has a software issue. I contacted my services and they said the numbers were correct, however the internet says there is a software issue. I got to file my state taxes and can't more from there it keeps asking for me to change state...another software issues I can,t just print my state taxes and mail them...it says print and file (E)...I want to just mail then I already paid for both fed and state