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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 2,331-2,340 of 9,826 reviews
Feb 17, 2026
Margie Z
4 out of 5 stars review

State Tax Return needs improvement.

I have used Turbo Tax for many years and appreciate this product for my federal return. However, I feel it the Wisconsin Tax Return could be improved. For example, this year there was a question about choosing between deducting state retirement benefits from income OR utilizing other deductions but no recommendation as to which choice would be better for our situation.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 9, 2026
MichaelFrat
4 out of 5 stars review

Good but a concern shared

TurboTax has been good. However, i feel my income was calculated incorrectly...I had to report a W-2G, but it wasnt income as i lost the same amount throughout the year...I was able to itemize my losses...However, the amount on the W2-G was added to my income and ended up putting me in the next tax bracket, even though it wasnt technically income, so i lost money from my refund. This doesnt seem right, so figured id share.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 9, 2026
bob50s
4 out of 5 stars review

Not Perfect

Generally I like TurboTax except for a couple of issues. When checking help, sometimes an answer does not show. The main issue I have is that unlike for the state estimated taxes, the federal has no guidance. The program automatically calculates the estimation and it is not seen until you do a printout. Also, if you finish the taxes early, the program would not let me type in this review until I opened the program today and updates were made.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 7, 2026
Jophes49087
5 out of 5 stars review

Intuitive Software

I did not use the online version to file my taxes because of the ridiculous sign-in captia. That said, Turbo-tax on my PC works well every year and is very "Intuitive" . It guides me through more complicated forms like the 1099. It allows me to import forms I have scanned in. Having my forms reviewed before I submit them gives peace of mind. I have never been audited thanks to its accuracy. As for compatibility TurboTax runs well on Windows.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 12, 2026
Paisley1
4 out of 5 stars review

Turbo Tax Did the Job

I took a star away because I found that even getting to the correct place to download Turbo Tax Deluxe was made more difficult than before, as you push the free version at the top of the page which was distracting. I was a bit confused when entering info that the transfer info or upload option was dominate. I figured it out, but it wasn't seamless. Seems this should be easier as time goes by, not more difficult.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 8, 2026
Carlitos7962
4 out of 5 stars review

Satisfied customer

As usual the TurboTax desktop program was helpful and made doing taxes each year predictable and almost routine. I like the option of working on what I need rathe than the step-by-step. I've always found TurboTax accurate and have never had an issue with any of its calculations.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Feb 15, 2026
KF63
4 out of 5 stars review

A Little disappointed this year

I like the way Turbo tax takes you through everything, but I'm down to 4/5 stars now because I am getting tired of the embedded sales pitches. Why do I need a pitch to upgrade to premium level if I already bought the deluxe version? I obviously don't need Premium. Also disappointed in how the program handled income from a 1099-NEC for some one-time consulting work my wife did - it never showed up on the income summary and there was little informational advice embedded about how to mange the horrendous Schedule C I needed to fill out, necessitating multiple trips to the web for info instead. Not entirely confident I did it right, so I broke down and bought the Audit Defense thing just in case. Hopefully won't need it...

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 7, 2026
WHAT DO YOU MEAN WAIT
4 out of 5 stars review

Had to wait an hour to efile.

Had a little trouble getting my efile submitted in getting my payment that successfully went through, recognized by my downloaded TurboTax Deluxe software and then once excepted was told that I had to wait one hour and try submitting the efile returns again. Everything finally through once I waited and logged back in without any additional issues.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 23, 2026
j 79
2 out of 5 stars review

turbo tax was very difficult to use this year

started out using turbotax a lot of years ago and liked the simplicity (remembering this is tax software) of the early versions. through the years the programs have gotten more difficult for a low computer IQ guy like me to the point where this year was a real struggle. this will probably be my last year with turbotaxrbotax

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jan 18, 2026
nosook
1 out of 5 stars review

Carryover worksheet missing

I cannot e-file my completed return because there is a carryover worksheet (re: state taxes, which I don't owe, and I did not pay any in 2024 or 2025) that is apparently missing or not yet updated by Turbotax desktop and I need help to know what to do.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630