The guidance throughout is excellent. Each year I do miss the spot where the IP Pin is input. Not sure if that is me missing it but it would be nice to have that come in the review of the form at the end. A simple question could be, were you issued a Federal IP Pin yes or no.

Turbotax is JUNKware. I will never buy it again. Bugs all over. 1 hassle after another. Their fed form estimated taxes section would not transfer values for estimated taxes paid to state/county to the state form. I retired with 38 years working in IT/engineering in software development and testing. I know what good software is and this is junkware. Next year I will use freetax usa. Done giving money to makers of junk products.

My experience was generally good but two items could be improved. First, this year I was not able to download my brokerage statements directly and had to enter amounts manually. This is the first time in several years that this was a problem. I tried multiple times on multiple days. Second I have several accounts with the same brokerage. There should be a way to identify the last 4 numbers of the account number so these can be identified and prompted correctly from year to year. The program prompts on interest from Brokerage, for example, but that is not helpful if there are several accounts with interest and it is impossible to know what account it is prompting for.

There were several bugs in the software where Googling the issue had a work-around. Also, need better explanations when things like Education did not quality and does not tell you why. I would like a little more feedback during entries to explain how values are calculated and determined.

GARBAGE! chose file online and guess what? wasted 2 hours filling in state form to find out therey want $67 for something I purchased (SUPPOSE TO BE FREE STATE). Lost all data and wouldnt efile my federal. Had to go back on desktop and redo. Very deceitful. Extortion. YOU and your practice's have lost a LIFE-LONG Customer! FOREVER! NOOOOO TURBOTAX!

Every year I look forward to filing my taxes with Turbo Tax software. It is easy to use for beginner or intermediate filers who want trusted guidance in assisting with filing. I definitely recommend the software, and I personally enjoy the desktop version. I will be back next year!

When I fin if ished my Federal and NYS returns I was given the option to have my Federal refund mailed to me and you transmitted my return with that info. I have now been notified by IRS that they stopped mailing checks for Refunds at the beginning of 2025. I now have jump through hoops to verify my identity to IRS to give them my bank account info to recieve a direct deposit. This all could have been avoided if your software contained the correct up to date information. As a long time user of Turbo Tax I am extremely disappointed in this years version.

I am over 65 years old and eligible to withdraw inherited OPM payments since 2024 after my husband passed away. However, TurboTax added additional 10% early withdraw penalty of $1,192.50 to my total tax, resulted in tax due $1,370 instead of $178 tax owe. I would appreciate your help and provide the problem solving instructions. I have all other amounts matched up with TurboTax's figures, except the total tax. Thank you, Judy

Been using TurboTax for years. Great as usual. Had two glitches during use where it somehow skipped a subject. Caught the jump itself and directed me back to the correct page to review that subject. In the end everything was covered an it all looks correct.

Very poor handling of Canadian retirement accounts. No way to enter foreign tax paid except as 1099-div and that was difficult to find. Not impressed with Win11 requirement. Import from RBC does not work. No entry from Scotia McLeod. Direct entry of Canadian NR4 would be asking too much?