I have used Turbo Tax for many years with no issues.... this year it seems the program has bugs in it. My return had to be restarted from scratch as at one point it would not proceed and kept giving me a 'no detail' message that something was needing addressed but when I tried to go back through sections it would not let me and would just continue to give me the same error. Please test your software before releasing!

For the most part Turbo tax is easy to use. However, there are certain areas that are more confusing than they need to be. I ran into a comment from Turbo tax that said, " Hm, we ran into a snag, please review the last section", (or something like that). Why not just tell me exactly where the issue is? Obviously, you could program the software to name the section that needs to be reviewed. Also, when you exit turbo tax, and then sign back on, why doesn't it take you back to the place you left off rather than starting at the beginning again? Also, it seems like every time I signed on, the program needed a new update. Are you looking for better programmers or trouble shooters to curtail this problem?

It gets a little confusing with the the few attempts that turbo tax keeps trying to get people to buy additional services . As such, my daughter accidentally clicked the $45 premium, but we couldn't figure out to back out of the charge. Hence she paid it. Your confusing interface led to scamming the money from us. Yes, whether it was intentional or poorly design customer interface, it was a scam that you were not intitled to have. I expect better from you!

I have used TurboTax for many years and like the product. I tried the suggested on-line version and Did NOT like it. First, the Desktop version included the State for a $25 filing fee while the on-line wanted to charge $65. I also did not like that I could not store copies of my files on my desktop (and backup the files on my flash drive). If in future years you no longer offer the desktop version, I will find another tax software.

I've used TurboTax for many year now with good results. This year however, it isn't as "user friendly" as it was in the past. I don't know if it's because the dumb big beautiful bill had people scrambling to get things changed/rechanged/and rechanged again or what the issue was. I did have issues this year. I had to call for help two days in a row and I will say that the two women who helped me deserve 5+ Stars. They were patient, knowledgeable and helped me so much. They made my problems tolerable.

I am very angry that once again I got charged the $45 for the Audit Defense. I did not select this and it still came out and charged us again. This has happened many times over the years, there have been some years that it didn't come up by default but most times it does.

Online search was bad. Could have been how I asked the question. l though I tried using keywords to direct it. Online or AI allows for no deviation to find anything. Either you use the exact vocabulary the system knows or forget it. Not all people have college degrees. Called and got a wonderful person to help me. She helped me get my taxes transferred.

I have used TurboTax for federal and state filings for 7 years. Great product, it asks enough questions to safely guide you through the process. I used to have someone prepare my taxes, and it cost big bucks. I wished I had learned to use Turbo tax many years. Thanks again for a great product.

After downloading the "Updates", the program would not advance until I closed the program and then restarted. Almost like for computer software updates that require a restart before they work. It would be nice if TurboTax would tell us to restart after the "Updates".

I have the desktop version of TurboTax Deluxe and I am working in the Ohio State Module. For the Scholarship Donation Credit (SGO), it appears you can only input two different organizations for the credit. My spouse and I have spread this credit out over 6 different organization. Add more SGO inputs