Too many questions. For example, I know I want the standard deduction but I can't just select that as an option. For other categories I have to endure a long list of questions just to select one option. Maybe you could combine related questions and ask about the block, giving the option to skip or select at a higher level.

I have been using turbo tax for years. I am very satisfied with it. I do wish I could have gotten a hard cd of the program this year. I worry that something will happen to my computer and I will not be able to easily access my information. I also wanted to do my sons taxes and I am not sure how to load the program on his computer so the records will be on his computer

I used TurboTax during the final week of January 2026 for my 2025 federal income tax return. There were minor navigation glitches that I was able to work around. Otherwise, it worked smoothly throughout, including e-filing. (The 2025 tax year software was a significant improvement over the 2024 tax year software in that it wasn't generating forms that were inapplicable. The 2024 tax year software was simply bad.)

I really enjoyed using TurboTax 2025. It is very easy to use. A few things I would add to make this an even better product is to take a 1099R or 1098T or other similar documents in PDF format and directly (automatically) enter to TurboTax which help minimize errors. Also, make it easier to FULLY edit 1099R, 1098T, etc. forms once input into TurboTax.

I entered all info required, but I don't understand why I had to do that because I knew ( from the 2024 filing) that we were not going to be able to itemize as we would get more back just using the standard deduction. It would have saved me a lot of time if I could have just went to the info I needed. On the other hand I may just have not understood how to do it. None the less, I do believe Turbo Tax is the way to go

What was the Canadian information for s and why couldn't we just put in NA. Entering interest income and 1099R' were absurdly difficult. The information on the payees were there from prior years returns but we were unable to retrieve it. After about 1 hour of trying the options we finally stumbled on SKIP IMPORT and it worked but there were no instructions. There was no explanation of what SKIP IMPORT would do. We called the 800 number and the email that was sent was less than worthless. It seems that every year you make something that was easy difficult.

I have used Desktop TurboTax for the last 6 years & this year I went online vs through Intuit directly which caused me to complete my taxes online. Problem developed when I could not find an answer to how to switch to desktop. Out of frustration I did get the desktop & thought I'd have to pay twice for the product but didn't have to and was able to bring all the data into desktop. So frustrating when the information said only prior years could be done this way but obviously not true. Perhaps this could be made more clear in the guidance.

The software is accurate and ultimately gets the job done, but the experience is frustrating and unnecessarily manipulative. TurboTax repeatedly tried to push me between online and desktop versions, surfaced fees very late in the process, and attempted to upsell Audit Defense even though I had already paid for it. The constant upsells and confusing pricing screens make the process feel intentionally deceptive rather than transparent.

Just because you put the power of an AI in the software doesn't make it think. Half the items I looked up were unanswered or they depend on the troll feedback in forums. I had to use the internet to find real answers. If your doing taxes do you really want to visit the internet and risk outside interference?

My biggest frustration is the delay in having the necessary parts of the package in place before Jan 15, 2026 so I could adjust my final estimated tax payment. However, I understand that the delay may have been related to the November government shutdown so I hope next year is better.