When selecting a tax payment method you don't show the option for paying taxes using the IRS EFTPS system or paying state taxes using my California FTB online account. You make choosing a payment method confusing. I have to select pay by vouchers which I don't use. And, I much prefer using your TurboTax download version.

Overall I had an excellent experience except that quarterly income information was not saved after updating in the form mode. As far as I can tell that is the only way to add the information. Once updated again prior to filing the process was clean.

Having used TurboTax for years, I can say that the program has improved in accuracy, features, and guidance over time. I prefer to do my own taxes and TurboTax allows me to do so rather than paying someone to fill in the forms after I have already had to do all of the legwork. Step-by-step guidance with the option to toggle between forms and the step-by-step is helpful, especially since I now have to go to forms to add supporting documents (I used to be able to do that in step-by-step by right-clicking on the relevant box). Additional help pop-ups are helpful as well.

I have used Turbo Tax for years, but 2022 the IRS filing date was 10/16/2023, on extension. However for some reason I could not E-file my return, so I had to print it and mail it certified mail. What happened was the preview print out was mailed. I paid for Audit Defense. In December 2024 I received a notice that I owed a bunch of money to the IRS. Due to not receiving a 1099 for $25,850.

Have used turbo tax 22 years using the CD to upload to my computer but hate this online version. it did load on my windows 10 (64 bit) but it doesn't look anything like turbo tax of the past. it also made a mistake on my state return and I cant find the state return online to file an amended return. Will not buy turbo tax next year or ever again!!

I have been using turbo tax online for years, and I have loved it. Not anymore! This year, they removed the "It's Deductible" section from the charitable donations section of deductions. I found a separate software and uploaded all of my donations there. Then I found out that turbo tax online can't import a pdf. The only way I would have been able to get the deductions would have been to print my forms and complete the information off line and then mail in my taxes. If I was going to do that, I wouldn't need turbo tax! I will not be purchasing turbo tax next year.

You are forcing me to waste my time filling out review. I need to efile my taxes. I just spent 20 minutes downloading the latest version which errored Out. Please file my taxes I don't want to answer any more questions 'cause I'll use a different service next year. There is no in progress i'm finished

i have used TT for several years. this year was the worst ever. everything was fine until i wanted to add a state. the application had a serious flaw in the page design. the page was formatted incorrectly and the "continue" button was off of the visible display. after much messing around with display resolution, i finally tried hiding the taskbar and that uncovered the hidden button at the bottom right corner of the display. i wasted at least an hour fooling around with this mistake.

I had problems entering 1099-R forms from my IRA provider. I received two forms for my one account which made understanding the TurboTax instructions regarding RMD very confusing. I ended up entering the RMD amount twice which doubled my penalty for not meeting my RMD. To fix the problem, I had to go into the Form 1040 and follow the links to supporting forms to manually delete the second instance of the RMD amount. I did appreciate the chance to ask the IRS to forgive the penalty and the fact that the TurboTax software deleted the penalty in advance.

Guidance PA State mail-in filing has 2 annoying issues: 1- PA Schedule D as printed does not have Digital oval for Yes or No filled in, even though the corresponding field in the "Forms View" is marked. I used a pen to fill in the oval. 2 - You need to repeat the instructions to send the REQUIRED paper or FAX copies of Detailed1099-B forms for gains/losses in printing instructions for filing. The instruction is sort of incidentally mentioned during filing procedures, but is very hard to find later on. Try it!