Doesn't seem as easy to use as in previous years or maybe I'm just getting older and less tolerant of this crap. I've been using this software for over 5 years so when it asked me to calculate last year's taxable SS benefits for some idiotic calculation, you would think the software could have done that for me. I mean the records are on the same computer. Less helpful and more work!

Turbo Tax has not resolved the same issues that I had last year and it is getting to be a big waste of time. My wife and I have two separate bank accounts. As a result the IRS will not do a direct deposit so a paper check must be mailed. However TurboTax still requires A bank account and routing number. Last year they charged me for direct deposit as they did this yerar and unfortunately I will have to wait on a check and being charged for a service I did not receive is ridiculous. Then you have to wait on hold for a very long time to speak to a supervisor to deal with the issues at hand. Very Inconvenient and a lot of time wasted.

The tools do a good job of guiding the user through all of the categories. Most of the help pages are truly helpful. But, there is so much complexity in all of the forms and required paperwork that it is unimaginable that the majority of users will accomplish filing in a short amount of time. The worst part of using these tools is the outrageous high costs associated with the program price and filing fees. With millions of tax filers, the company must be making billions. Works fine on MacOS. Assume the calculations are correct.

I have used TurboTax for many years... but this year has been a struggle. I don't think it was ready for use when they rolled it out! I keep getting the message that forms are missing and I need to reinstall the software. I did re-install it one time, and I am still getting the message. I also had a problem with entering my tax info. As I was entering 1099-R info, I noticed that the tax total wasn't changing. The forms still said they needed to be reviewed when I was complete, too. I ended up having to delete the ones (that were carried over from the previous year) and re-enter it. Had I not noticed, my taxes would not have been correct when I filed. I just submitted my 3rd return as e-file, and a message popped up that I had reached my e-file limit of 5 returns! So, I am sure that is going to be a fight when I try to submit my other 2 returns that I have left to file. I have been less than impressed with TurboTax this year. I may be switching next year... I just need to see how big of a headache that is first.

When I initially entered my information, I was informed I owed a penalty due to tax underpayment. It took a good deal of effort to discover how to use the annualized method, which I used and eliminated the penalty. A prompt to suggest use of Form 2106 and how to use the annualized method would have been helpful.

I did not talk to anyone and finished on my own. Importing financial information from financial institutions was much easier than expected but harder to find how to enter school income tax withheld in the right place so it would be credited on the tax return

I could not file my Minnnesota Tax Return electronically because of an error in the TurboTax software; I had to mail it with an explanation of the problem to Minnesota Revenue. TurboTax introduced a manual form that kept the return erroring out with no way to fix the problem. The software misshandled my Minnesota withheld amounts on the 1099-R documents.

1) Using Turbo Turbo tax for my 2025 on Windows 11 PC, I could not import my 2024 Turbo Tax info which was on my Windows 10 computer nor could I do so via Turbo Tax online, very disappointing and time consuming, especially since I had to buy a new Windows 11 PC just to do my taxes. 2) Using 2025 Turbo Tax for my Hawaii State taxes, with the step by step instructions, there is a very serious software omission to add my quarterly Hawaii Estimated Taxes that I paid every 4 months. Turbo Tax stated that I owed Hawaii $5,300 & when I continued with the step by step interview, Turbo Tax went through the accuracy check & stated that my Hawaii Tax return was 100% accurate when in fact I had to go find the correct State Form to manually input my quarterly equal payments of $1,900 x 4 = $7,600. I was able to receive a refund of $1,766. With such a serious error, I no longer have confidence in Turbo Tax which I have used over 18 years.

I like the way Turbo tax takes you through everything, but I'm down to 4/5 stars now because I am getting tired of the embedded sales pitches. Why do I need a pitch to upgrade to premium level if I already bought the deluxe version? I obviously don't need Premium. Also disappointed in how the program handled income from a 1099-NEC for some one-time consulting work my wife did - it never showed up on the income summary and there was little informational advice embedded about how to mange the horrendous Schedule C I needed to fill out, necessitating multiple trips to the web for info instead. Not entirely confident I did it right, so I broke down and bought the Audit Defense thing just in case. Hopefully won't need it...

I imported Charles Schwab and Morgan Stanley information, and my Federal owed skyrocketed. Then later, it asked me to fill that information in manually. Then what I owed increased again! Did this income penalize me twice? How do I know that? Next year I will pay someone. I'm retired now, and this 14k tax owed is the largest of my life.