Having to wait 48 hours for delivery on an email delivery order is ridiculous. I would have been better ordering it from Club and having it delivered. When I went back and looked at the product page, after I had ordered to not returnable email version, it does say it takes 48 hours, but clearly not obvious enough.

Very disappointed in the $40 Refund Processing Fee that is dropped on the tax payer in the final steps- dishonest, unethical and other unpleasant terms. You won't print this and don't care; it's all about ,money. Turbo tax is becoming as expensive as private tax preparer; watch out you may lose customers.

I have been using TurboTax for 30 years. I like the straightforward explanations provided with the program. This was the first year we had an investment account. I was really happy when TurboTax downloaded the 1099 Composite and filled in the appropriate lines on the correct forms. I am sure I will continue to use TurboTax in the years ahead.

The format was not always easy to follow. I did not need some of the forms and needed others. Not easy to determine how to use the ones I needed and discard those that I did not. I much preferred last year's format!!! Not easy to print single documents.

Our TurboTax expert, Tamara, was amazing. She persisted even when I could not phrase my question quite the right way. Eventually, she understood the question and helped me enormously. It made my whole day. However, the downloaded TurboTax software was not up to its usual standards. Language & explanations were poor. Could not import old tax returns. Could not address an issue about e-filing a state return. AI is only as good as its programmers. Hoping for better next year

I've used TurboTax for many years. I think it's getting easier to use. Perhaps I'm just getting more used to it but I think explanations and guidance are clearer. Some processes seem to be simplified. My brother, who uses TT Premier, said the same thing. Importing from my previous TT and from my financial institution went without a hitch. Don't think that happened before. My only complaint is all the prompts to add on products or services.

Using TT for years now. Very satisfied with it except for one issue. Year after year I have trouble figuring out the Arizona charitable carryover. TT has all the info from the last year, but I have to enter it manually and figure out which form to use. This should be automatic. That is, unless I'm doing something wrong. If so, someone please let me know!

Your prompting on how to handle 1099-R for RMDs was extremely confusing in the case where one has multiple 1099-R per owner, and the owner took the total RMD out of one of the accounts. It was not clear how to add a 1099-B to an account which already had a 1099-DIV and/or 1099-INT. Eventually I added another account with the _identical_ name, and that worked. You need to give some guidance as to whether-or-not it's going to be worthwhile going through a section if the user is going to end up with the standard deduction.

Turbo Tax Deluxe 2025 Arkansas State After selecting Filing Status 4 (Married filing separately on the same return), Program prompts for selecting "65 Special" tax credit for SPOUSE but does not prompt for selecting "65 Special" tax credit for PRIMARY and automatically applies the "65 Special" tax credit for the PRIMARY! This results in the $6,000 Retirement Exclusion NOT being applied for the PRIMARY!

A few glitches this year but overall excellent. The whole Canadian business regarding retirement was weird and it took going to the chat to get it cleaned up and removed from my return. I file very early so I guess it takes time for these things to show up???