I have used Turbo Tax for abt. 30 years. All prior versions have been great. Turbo Tax 2025 is not a great program. I will probably opt for something different in the future. I filed only 3 tax returns this year yet Turbo Tax told me that I have reached my limit of 5. There were too many errors to name with this years program. This year the program was very frustrating to use,

I have been using TurboTax for approximately 30 years. As I expected, while IRS requirements have become more complex, TurboTax's presentation, insertion of data, completion, review and filing were very straight-forward, easy to accomplish including checking hints and "Help" information, and easy to e-file. The only thing I did have an issue with was when I had a problem with finding my desktop version, attempted calling, only to be met with a 2 hr wait - my experience with TurboTax has not historically met with that level of customer disregard and I believe it can only detract from how good the program itself is.

I've used Turbotax every year for over a decade. I've used It's Deductible since before it was acquired by TurboTax. Suddenly it disappeared this year and the marketing info for TurboTax has deceptive language giving no indication that it's gone - perhaps even implying it's still thee. As a result, I had to separately license a donation valuation replacement which doesn't integrate nearly as well due to import limitations within TurboTax. I don't know if there are other tax software companies out there which include something similar to It's Deductible, but I'll certainly be looking next year before I purchase my tax software, I have no desire to license additional products and do extra work if I don't have to.

In past years, it didn't matter how many times I went into Turbo Tax to continue my returns without having to use another license. This year, every time I went in to continue my returns, I have to use another license! So now, I either have to do my taxes all in one sitting, or I have to buy more than one Turbo Tax program! Rip off!

At the end, you asked me to download a copy of a new adobe so i could create a PDF. Now i can not send the pdf to my printer and adobe is now asking me to start a trial then pay in 7 days,,,,why could you not leave well enough alone-and you had to advertise for adobe.....

I could not e-file my return because of the IP PIN. there is no place to enter a six-digest number. The only place I could find was a five-digest number that was a number of your choice. Very frustrating. I have been e-filing my tax returns for 10 years.

This year, Turbo Tax was very disappointing. Purchased the disk in early January, but software about critical areas (ie. withdrawels from IRA) was not available until late January. Then, after putting all my information in, came time to e-file and surprise charges ie $40 for a "refund", really upset me. rather than surprises, tt should give upfront fees on the folder so as to inform users BEFORE they make the software purchase.

The most difficult part of filing with turbotax is the e-filing section. It repeatedly asked to update turbotax when I had already updated it and using the latest version of turbotax deluxe edition 2025, I did'nt think it would take long for the process to be completed but it did. The system needs to be updated in the desktop download version that is purchased from the store so that consumers are able to complete there taxes in a timely manner, it took me an extra couple of hours to complete. Lengthy process.

The first page you see when you go to enter 1099-INT or DIV info, by importing the forms, is a new format that I haven't seen in the past. In trying to use that new page, I found myself trying to import some forms, and then that same new-format page would appear again, unchanged, as if I hadn't done anything yet. I called for live TurboTax help, and they figured out that Fidelity, the company whose forms I was trying to import, had not yet posted those forms. But it took a bit of digging to figure that out -- seems like there should have been some clear up-front message to that effect when I tried to do the import.

I have been using TurboTax for MANY year and cannot remember when I did not use the software. The reason I continue to use it is because I always get accurate results. In addition, I really like the user interface and the step-by-step features the program provides. Thanks to Intuit for providing such a great method for the average person to complete their taxes.