I am a long time Turbo Tax user. There is one area that needs massive improvement. The section where the W2-Gs are added could be much more user friendly. Add drop downs to select the casino, address, casino tax id, etc. Typing that information 50 plus times is tedious.

Overall, your product is very good. For many years, my only challenge has been handling 'parsonage allowance' for members of the clergy. This time again, I had to pay and call your tax advisor. It always proves to be an exercise in hunting for the forms which is discretely hidden with coded language. Maybe you folks can clear that up for next year. Otherwise, thank you.

I've been using TurboTax since the 1990's and this year is my last. I prefer to have a physical disc and they no longer provide. This year it would not allow me to upload last years return which was done on this same pc. Then to add insult to injury I had most everything input and when it got to the state potion it locked up for over an hour and I had to force quit and start all over again

At the place where it might be possible to list donations to worthy causes, perhaps add another step. It would say...How much total did you donate? We'll see if that will make a difference in your total tax. If it does, then you can enter them, one by one. If it won't make a difference, then you can avoid that fairly tedious step.

I have been using turbo tax since it was first offered, this year is very disappointing - mostly because it won't let me EFile because it states I need an ID number in my state carry over work sheet!! I live in FL and don't need to file a state tax return

So many new changes that it took me much longer to do them. I had to go back many times to understand what was going on. Example, even though I own my house, and I did not do anything to it, it still wouldn't allow me to skip or mark no to the energy saving question.

Everything worked, but I don't like the new format. Too many extraneous pages. Also the PIN input is hard to find. This should pop up automatically. The Direct Deposit information should default rather than typing it in. It comes up automatically, if you want to change banks.

I did not use the online version to file my taxes because of the ridiculous sign-in captia. That said, Turbo-tax on my PC works well every year and is very "Intuitive" . It guides me through more complicated forms like the 1099. It allows me to import forms I have scanned in. Having my forms reviewed before I submit them gives peace of mind. I have never been audited thanks to its accuracy. As for compatibility TurboTax runs well on Windows.

I lost 2 hrs or work when the program froze up and quit. Unfortunately I assumed this would auto save, but there was no evidence of any file associated with this on my computer. I had to research how to save a file on this program. There should be a button on the form screen to SAVE the file. Also some of the questions under 1099-R were confusing, regarding Arkansas Teacher Retirement. You need to add Arkansas Teacher Retirement to the list of financial institutions so the information can be pulled and reduce some of those confusing questions.

The interface for the desktop product is far superior to the one for the online product. Also, the Desktop product allows the import of accounting files from other products while the online produce does not, and the Desktop product has far fewer NAG SCREENS.