I've used Turbotax since 2004 so generally, I'm pleased with the product. However. In doing my taxes presently. I get to the place where I've entered all my income, I know that I'm going to be better off using a standard deduction, \but TurboTax does not give me an option of choosing standard deduction. at that point. One must go through all of the deductions and and then finally it tells me to use the standard deduction because it's better for me. That is a problem for me as it takes time that is wasted..

I did not use live expert, but I did have an issue when I needed to pay for filing my state taxes it wouldn't accept my credit card if it expired past August, thankfully I had another card that expired in July, but anything past August the system would not accept, that is a definite flaw, but as far as the tax program I am a fan, I have been using it for over 25 years.

The state tax was wrong. I did my taxes on the State's website and it gave me a MUCH different result. I will not buy the state again, it was a waste of time and money. The IRA entries for Federal are confusing and don't provide any help. Why do they ask for the amount from form 5498 when it isn't available until May? Is it even necessary, I am not over 73, so there is no reason to include this information.

The what-if form is quite useful, but does not subtract the (correctly calculated) senior deduction on line 41e from line 40 Income after deduction in columns 2-4. It works in column 1. This should have been fixed months ago and hopefully will be fixed soon. The what-if worksheet is very helpful in determining how much regular IRA funds to convert to Roth IRA in any given year.

I have used Turbo-Tax for at least 15 years and have always been satisfied. I never have been audited nor sent notice of an error. I did not use the tax advice feature but I did use the help desk to fix an loading error. Young lady that helped was very knowledgeable and pleasant. Had a very nice conversation as we waited for the fix to be implemented.

i believe that Turbo Tax should be able to accept all the information when you sell it to me - not have to wait, and check back when I can add data to my forms. Last year was the same - don't sell Turbo Tax until I can add all the information. When I requested to get notified when section was ready it was for the wrong section. If Turbo Tax is supposed to be able to do my taxes - they better be correct.

when verifying my state taxes, you did not ask me to sign my input form and date it. now i have to mail this form to the state because you have the check mark set for "I am NOT the preparer" set by default. Maybe get it fixed on an update to save other people.

i was very frustrated with your product this year. i dont feel you have the accuracy and detailed questions you used to in past years. such as 2025 return for hsa references 2024 hsa info reporting. 1099r questions need to be much more detailed and easier to understand so one knows exactly how to answer to get to the right answer. get these states to all allow efile without charging more. thats a bit rediculous and your company could very easily assist in making this happen.

I have used Turbo Tax for many years and have found it to be very accurate. I did have a problem with year with one item on the State of Arkansas return. I had additional Car Sales Tax which it would not do the State Drop down to show Arkansas and to enter the amount. Lost a partial refund due to this program problem.

Turbo Tax crashed and lost all my history. My previous year saved document did no populate history. I've been doing this since 2016. 2026/ taxes 2025 was very frustrating and different than what I'm use to. Said internet price was free, but wanted to charge me after filling out documents. I used desktop version like always.