I've used TT for many years, and usually all goes smoothly. This year, though, there were multiple glitches - imported forms didn't fill correctly (left out data) - thank goodness for the real people in the help forum. Also, several times I got stuck in a loop where I couldn't continue to the next step. In fact, I had to delete my state estimated taxes after saying I'd pay through the NYS portal, b/c TT wouldn't let me go forward from that window. And now, typing this review, the (stupid!) AI "suggestions" are distracting and interfering with my typing. I'm still saying it's a good product, but will be disappointed if I experience same issues next year.

I've been using TurboTax for years. I'm still fairly happy with it. There is still some clunkiness and inconsistencies with the user interface. On the Income and Deductions section, when you finish a topic, you are taken to the top of the window. And then you have to scroll down to the bottom of the window to move to the next topic. Not a show stopper, but annoying. Some dialogues require you to choose "none of the above" and some don't. Not consistent.

I have been using turbo tax for years. I am very satisfied with it. I do wish I could have gotten a hard cd of the program this year. I worry that something will happen to my computer and I will not be able to easily access my information. I also wanted to do my sons taxes and I am not sure how to load the program on his computer so the records will be on his computer

Request to add an option to input all 1099-B transactions in a table instead of having to do them one at a time via three screens. Also please dial down on the onerous requirements for signing in, nags for extra products, and in general monopolistic behavior.

not happy with adobe install process i don't want to go through all those app offers. simple if i have to install and am forced to install and that is what it feels like, i don't want to go through these offers and steps to complete what i need to do right now i am very upset. i want simple..

I miss the old table/feature which helped to assess amounts for charitable donation items. That was very useful and much easier than the currently available process--hate the new process. It's difficult to find the correct items especially if you have a variety of items. I had to try multiple times with different names to find the right item for my donated items.

I'd experienced multiple error messages after initial download. Software froze or locked up several times. Intuit/Turbo Tax support was great in assisting me to overcome software diffidence's. I have used Turbo Tax Deluxe for several years and this is the first time I've experienced such software problems.

Really bad guidance on State Taxes. Also, there is a charge to file State before e-filing then if there is a complication in e-filing you are required to request and wait to get the charge amount back. Simple checks in the program before charging should have noted that e-filing was not allowed.

So scanning in everything and the process was okay, but I tried us the online version and when my W2 was imported the program switched my state taxable income with stat tax paid, which then initially reported I would get a $100,000+ refund from the state. I couldn't track it down with the online version so I had to revert to the desktop to get it correct in the worksheet. It was an import from a photo scan but what an error and I missed out on getting a free state filing. Made a stressful process even more of hassle and I can only hope it is all accurate.

I'm trying to print out the Estimated Tax Vouchers for 2026 and I have DO NOT FILE FORM NOT FINAL on them. I have tried accessing all of the Help topics but cannot seem to find the answer. My 2025 return has been e-filed and accepted by IRS using the Online version, but the forms are still showing this warning.