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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 2,171-2,180 of 9,826 reviews
Jan 25, 2026
tajcarpenter
3 out of 5 stars review

Not as good as previous years

I love Turbo Tax. Have been using it for years. This year I was a little disappointed because all of the forms were not available. I followed the directions. I waited for the email informing me that the form became available. I hit the update software like it told me to do but the form never became available. I do not have the luxury to wait so I filed without it. Disappointing.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jan 28, 2026
Richard____
1 out of 5 stars review

Still frustrating to use

Used web version of turbo tax last year(2024). Used local install (windows) version for filing 2025. I switched back to the local install because the web version was full of bait and switch pricing. And other lame issues. No useful documents could be found on Intuits website/portal/account (my account) for tax year 2024. Zero. Long story short I now have to mail both federal and state instead of E file. Is the dev team for the web version of turbo tax still run by a bunch of fourth graders?

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 21, 2026
JohnARCS
4 out of 5 stars review

Problem with Estimated Tax 2025 Desktop Deluxe

Had a problem in that using Questionnaire format. After entered Federal Estimated Tax Paid it had a box for Yes to State or No to State. Am in Florida - No State Tax. I hit NO button. It absolutely insisted on my entering State Estimated (which I finally did by entering Zero mount and both State and Local entries and using Undefined locality) to get through. Never had this problem in prior years. I tried several times and it insisted on entering State & Local Estimated Tax!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 18, 2026
jqn39344
1 out of 5 stars review

TurboTax is Terrible this year

In the past I have had no problems but the software was terrible this year. I have been hesitant to submit my return because I don't feel confident in its accuracy. Examples of problems: I was asked, "Did you receive form X?", yes, "Who was it for?", Dependent, "Did you receive form X?", yes, "Who was it for?".... Also, we sold our house in 2025. TurboTax asked me to enter a lot of information off the settlement sheet and said that I owe $82000 in taxes. It then wanted me to enter many of the numbers from the 10 year old purchase settlement sheet to reduce the taxes owed. After that it asked if it was our primary residence, followed by, "Oh nevermind, you don't have to report this". Why wouldn't you lead with that? Additionally, I entered that my wife received Social security disability benefits so it asked me how much I received from the Canadian railroad pension (or something like that). Taxes are already stressful and TurboTax made that far worse this year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 22, 2026
NoNickname987
4 out of 5 stars review

RMD's should be handled differently

Had more problems with the software this year than all of the other years combined. The software wanted to know if any of my pension was going to the RMD. It took one of your support people pointing out that was what the message was asking. Since RMD's are taken out of IRA's, the question doesn't make any sense. Since your software "CURRENTLY" downloads the RMD data the question again makes no sense.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 26, 2026
Marty Fitz
2 out of 5 stars review

Ease of use is slippimg

The dividends and interest sections are much more cumbersome than in prior years.I used to be able to click the dividends once, then I would stay in that section and add the number of payees. Now Its going back to the main screen for each one. The estimated tax calculation is clumsy.It would be nice if you could have the actual numbers from the current year listed in each category to help you estimate 2026

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 18, 2026
Glitches2222
4 out of 5 stars review

Glitches

I had two issues with Turbo Tax. 1. When editing retirement income, the boxes to select editing or deleting are hidden in the row. One must know that those boxes exist and hover the mouse over the "hidden" boxes and hopefully select the correct box (edit or delete). 2. In entering gambling income, the forms indicate that if the state information is blank (e.g. Washington), don't enter a state identifier. However smart check insists that this is an error.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 7, 2026
Josh Turbo Tax
1 out of 5 stars review

Terrible experience. Should be free

clunky and not helpful. Everything always has something not functioning properly. Doesnt help you find more money just asks a bunch of useless questions. Non stop asking for money. every step would you like to spend more money on nothing. No direction for where anything is.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 9, 2026
Bear Paw Services
5 out of 5 stars review

Pole Building Depreciation Options

Everything was great. My only additional hope was to learn more about the depreciation options for the new pole building I constructed last year for my business. Was hoping to learn more about the 15 year depreciation option and when that applies instead of just doing the 39 year depreciation. But all fine.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 13, 2026
SHJB
4 out of 5 stars review

Just a tad confusing

This year felt a bit more confusing than last. The import option is fine, but it’s frustrating when everything seems to halt unless you scroll to the bottom of the page and click either ignore or continue—it’s a little disconcerting, if not outright confusing.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Customer Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.