I love Turbo Tax. Have been using it for years. This year I was a little disappointed because all of the forms were not available. I followed the directions. I waited for the email informing me that the form became available. I hit the update software like it told me to do but the form never became available. I do not have the luxury to wait so I filed without it. Disappointing.

Used web version of turbo tax last year(2024). Used local install (windows) version for filing 2025. I switched back to the local install because the web version was full of bait and switch pricing. And other lame issues. No useful documents could be found on Intuits website/portal/account (my account) for tax year 2024. Zero. Long story short I now have to mail both federal and state instead of E file. Is the dev team for the web version of turbo tax still run by a bunch of fourth graders?

Had a problem in that using Questionnaire format. After entered Federal Estimated Tax Paid it had a box for Yes to State or No to State. Am in Florida - No State Tax. I hit NO button. It absolutely insisted on my entering State Estimated (which I finally did by entering Zero mount and both State and Local entries and using Undefined locality) to get through. Never had this problem in prior years. I tried several times and it insisted on entering State & Local Estimated Tax!

In the past I have had no problems but the software was terrible this year. I have been hesitant to submit my return because I don't feel confident in its accuracy. Examples of problems: I was asked, "Did you receive form X?", yes, "Who was it for?", Dependent, "Did you receive form X?", yes, "Who was it for?".... Also, we sold our house in 2025. TurboTax asked me to enter a lot of information off the settlement sheet and said that I owe $82000 in taxes. It then wanted me to enter many of the numbers from the 10 year old purchase settlement sheet to reduce the taxes owed. After that it asked if it was our primary residence, followed by, "Oh nevermind, you don't have to report this". Why wouldn't you lead with that? Additionally, I entered that my wife received Social security disability benefits so it asked me how much I received from the Canadian railroad pension (or something like that). Taxes are already stressful and TurboTax made that far worse this year.

Had more problems with the software this year than all of the other years combined. The software wanted to know if any of my pension was going to the RMD. It took one of your support people pointing out that was what the message was asking. Since RMD's are taken out of IRA's, the question doesn't make any sense. Since your software "CURRENTLY" downloads the RMD data the question again makes no sense.

The dividends and interest sections are much more cumbersome than in prior years.I used to be able to click the dividends once, then I would stay in that section and add the number of payees. Now Its going back to the main screen for each one. The estimated tax calculation is clumsy.It would be nice if you could have the actual numbers from the current year listed in each category to help you estimate 2026

I had two issues with Turbo Tax. 1. When editing retirement income, the boxes to select editing or deleting are hidden in the row. One must know that those boxes exist and hover the mouse over the "hidden" boxes and hopefully select the correct box (edit or delete). 2. In entering gambling income, the forms indicate that if the state information is blank (e.g. Washington), don't enter a state identifier. However smart check insists that this is an error.

clunky and not helpful. Everything always has something not functioning properly. Doesnt help you find more money just asks a bunch of useless questions. Non stop asking for money. every step would you like to spend more money on nothing. No direction for where anything is.

Everything was great. My only additional hope was to learn more about the depreciation options for the new pole building I constructed last year for my business. Was hoping to learn more about the 15 year depreciation option and when that applies instead of just doing the 39 year depreciation. But all fine.

This year felt a bit more confusing than last. The import option is fine, but it’s frustrating when everything seems to halt unless you scroll to the bottom of the page and click either ignore or continue—it’s a little disconcerting, if not outright confusing.