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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,908 ratings9,908 reviews
  1. 5 stars48% (4,805)
  2. 4 stars22% (2,157)
  3. 3 stars14% (1,413)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 2,171-2,180 of 9,908 reviews
Feb 26, 2026
Reviewer name: tweid
3 out of 5 stars
3 out of 5 stars review

The Online vVersion Issue?

I'm trying to print out the Estimated Tax Vouchers for 2026 and I have DO NOT FILE FORM NOT FINAL on them. I have tried accessing all of the Help topics but cannot seem to find the answer. My 2025 return has been e-filed and accepted by IRS using the Online version, but the forms are still showing this warning.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 23, 2026
Reviewer name: 1KAM
2 out of 5 stars
2 out of 5 stars review

Unable to edit 1099-R entries

I have TT Deluxe Desktop on Windows 11. This year, there was no icon to click on to edit my 1099-Rs. I was able to find a workaround by moving the cursor slowly to the right and I would find a very faint vertical rectangle I could hit to edit (no labeling at all). Next to it was a very faint delete vertical rectangle (no labeling at all). Very poor user interface.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 13, 2026
Reviewer name: Larry LJ
2 out of 5 stars
2 out of 5 stars review

NOT happy with TurboTax start-up of the program.

I pre-purchased TurboTax. Upon installation, I was bombarded with your TurboTax advertisement for the "on-line" version and I couldn't start doing my taxes until I figured out how to get around that. I had to call the 800 number and listen to the three question prompt "many", many times. I finally screamed at the phone to get me an agent, and it finally did. You need to fix that! I've been using TurboTax since its inception. I have always praised TurboTax to my friends and family. If this happens again next year, I will switch to another tax preparation software.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 7, 2026
Reviewer name: GD27
3 out of 5 stars
3 out of 5 stars review

It is OK.

The format was not always easy to follow. I did not need some of the forms and needed others. Not easy to determine how to use the ones I needed and discard those that I did not. I much preferred last year's format!!! Not easy to print single documents.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 14, 2026
Reviewer name: mikeDAV8r
1 out of 5 stars
1 out of 5 stars review

not as user friendly as it used to be

After 15 years of falling for this useless software, I keep coming back. 15 years ago I requested that TT at the VERY least define the difference between CSRS and FERS annuity tax payers, that has never happened. This year is no different. And this year this garbage software locked up tighter than frogs outtie while transmitting my files. YES THE LATEST GD UPDATE WAS INSTALLED!!1 garbage software

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 7, 2026
Reviewer name: KVV2015
3 out of 5 stars
3 out of 5 stars review

Tech error with e-filing due to update requests

The most difficult part of filing with turbotax is the e-filing section. It repeatedly asked to update turbotax when I had already updated it and using the latest version of turbotax deluxe edition 2025, I did'nt think it would take long for the process to be completed but it did. The system needs to be updated in the desktop download version that is purchased from the store so that consumers are able to complete there taxes in a timely manner, it took me an extra couple of hours to complete. Lengthy process.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jan 24, 2026
Reviewer name: devo2u25
4 out of 5 stars
4 out of 5 stars review

na

I was appalled when learning after paying over $70.00 for the Turbo Tax Software, you then wanted me to switch to Turbo Tax Online and then then double what I had already spent for an online Consultant or what have you. I'm not sure I like the direction you're going in and will be considering ending my automatic renewal for next year. I'm skipping the review, I don't it's a good idea to put anything in writing at the moment.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 21, 2026
Reviewer name: DAWG99
5 out of 5 stars
5 out of 5 stars review

Depend on TurboTax

TurboTax has always served me well. Used it over 20 years without a single problem. The instructions are clear and the step-by-step method means you do not miss anything you need to claim or report. There has never been an error by TurboTax - though I have made one or two by neglecting to report income. TulrboTax made it easy to fie an amended return to correct the error.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Apr 14, 2026
Reviewer name: Phoden
3 out of 5 stars
3 out of 5 stars review

Some new awkwardnesses this year

Importing data is a convenient function but is somewhat awkward and a bit confusing to use. The instructions for it could be clearer, for example relating the entity that is supplying the 1099 form to the financial agent that is being used (e.g., "Commonwealth Financial" uses "National Financial Services"). Late error reporting: When I clicked on "transmit returns", I thought ALL errors had been found and dealt with, so it was a surprise that I had to deal with several additiinal "errors" at the point. The NY State distribution had been left blank on 4 of my 1099's, and the zip code was "invalid" because another 1099 had the wrong state code on the form.In each of those cases, the field TurboTax showed as being in error was NOT the field that had to be corrected. Also, each error had to be cotrected and several steps taken to get to the "transmit returns" button whereupon the next error instance was shown.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 18, 2026
Reviewer name: ChasCT1969
4 out of 5 stars
4 out of 5 stars review

Too many dumb questions, next TY, incorporate AI

Overall, I would guess it's improved, but you still ask what I would call dumb questions, especially when you have access to last years return. It's annoying, and unsettling because I stop and wonder why you are asking that question. You have improved, you used to ask way more, but no dumb questions would be the goal. It also might be time to get AI help, because I use ChatGPT a lot, and find it amazing, even live changing. Having an AI option to ask questions with, might be a huge jump into the future for you. I would even pay a small premium to have access to that sort of feature/assistance and help.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.