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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,908 ratings9,908 reviews
  1. 5 stars48% (4,805)
  2. 4 stars22% (2,157)
  3. 3 stars14% (1,413)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 2,161-2,170 of 9,908 reviews
Mar 20, 2026
Reviewer name: DesertFlier26
2 out of 5 stars
2 out of 5 stars review

Glitchy and finicky

At the beginning of the return TurboTax asks if you want to import information from the previous year's return. First, using a MAC it's always difficult finding out where the previous years returns are stored and two later in the current tax return it often asks questions about wether "this box on line ___" was checked", etc which it should already know. Overall I find it glitchy and finicky to use and we usually get more favorable returns taking our copy of Turbo Tax to an accountant. They always find errors with Turbo Tax and they always find us money usually by asking questions that TurboTax didn't.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 1, 2026
Reviewer name: Colleen2500
3 out of 5 stars
3 out of 5 stars review

Not the best version

I have done my own taxes for years and am even a certified tax preparer. Sections of this version of turbotax were unnecessarily difficult and the language vague. I think probably to influence me to get tax advice. I also didn't like the "online" version.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
Reviewer name: pay away
1 out of 5 stars
1 out of 5 stars review

Too expensive for what it is

Does not really answer questions. You end up having to go to the internet or the IRS to get more detailed information. It's not worth buying the program for simple taxes with the standard deduction being so large. Money for the program, money to file, advertisements the whole way...spend money to pay money. Thanks.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 30, 2026
Reviewer name: None200none
3 out of 5 stars
3 out of 5 stars review

Turbotax is NOT User Friendly.

A user have to split one Form 1099 into multiple 1099s to work around the App's deficiency which have been long standing issues. e.g. 1099-B: IF there is any adjustment (e.g. Wash Sale), those entries would be entered by the software on line 1b/8b, instead of line 1a/8a -- even if the user agree with the reporting institution. Why? Form 1116 Foreign Tax Credit only allows one foreign country per 1099. It is not unusual for an account to have foreign dividends from multiple foreign countries. Again, the work around is to split the 1099-B into multiples. Why? Turbotax should provide more documentation on the composition of more difficult Totals. e.g. Form 1116 Foreign Tax Credit, Line 3e (Gross Income From all sources) -- the source should list each number (and source) making up the total income from all sources.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 8, 2026
Reviewer name: EyePhotog4
2 out of 5 stars
2 out of 5 stars review

Unmarking Estimated item - fails to Unmark!

Fails to Unmark estimated items. F8 fails, Menu fails, requires form to be deleted and re-enter data. It has been doing this for 3+ years and I report it every year! I am tired of Beta testing your product for free. Worksheets fail to indicate where and entry will be made on the final schedule. Schedules fail to show where data was entered. It would be nice to have a full graphic of which worksheets feed into which line number and of course, to which form are they entered.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jan 29, 2026
Reviewer name: coolmusic28
4 out of 5 stars
4 out of 5 stars review

Different this year

The interface has changed from recent years. I don't appreciate or like change and it seemed more difficult to use than in the past. I'd rather the interface not change. There is also a harder sell of services I don't want or need. It's starting to get a bit gimmicky.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 24, 2026
Reviewer name: Jane TH
4 out of 5 stars
4 out of 5 stars review

TurboTax is still the one to beat for the Mac

We have been using TurboTax (Mac, desktop) for as long as it has been available (formerly MacInTax) and we would have a tough time switching now. I am not always happy with the UI changes that come out with each new version, however. This year it was the GIANT buttons (why?) and the need to delete old imported doc references after new ones (same vendor) were imported (seems like the program should have been smart enough to overwrite). I was also annoyed by the "Canadian Pension" glitch that took many attempts to delete. But in the end everything was fine. PLEASE do not ever stop releasing for Mac.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 18, 2026
Reviewer name: Sundowner40
5 out of 5 stars
5 out of 5 stars review

Extra chg for State filing

Have been using TT for many years. I appreciate the walk through on many items. However I found that the "State" return chg for $15 somewhat misleading. Yes i could have mailed it in, but with the encouragement of TT it is safer and more efficient to send it in online.....to the tune of an extra $15.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

It’s great to hear you were happy with the service. We aim to keep our pricing fair for the level of tax expert guidance we provide, and we’ll certainly keep your comments in mind as we look for ways to add even more value.

Mar 29, 2026
Reviewer name: FS94579
4 out of 5 stars
4 out of 5 stars review

Needs some improvement.

For the most part Turbo tax is easy to use. However, there are certain areas that are more confusing than they need to be. I ran into a comment from Turbo tax that said, " Hm, we ran into a snag, please review the last section", (or something like that). Why not just tell me exactly where the issue is? Obviously, you could program the software to name the section that needs to be reviewed. Also, when you exit turbo tax, and then sign back on, why doesn't it take you back to the place you left off rather than starting at the beginning again? Also, it seems like every time I signed on, the program needed a new update. Are you looking for better programmers or trouble shooters to curtail this problem?

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 19, 2026
Reviewer name: maf1del
1 out of 5 stars
1 out of 5 stars review

TurboTax

Unable to file the returns via email since Turbo Tax indicates the 8911 form needs to be filled out when no credit is claimed. So after bring charged for State filing of $25, I am instructed to file by mail. Please reverse the charge for the state filing!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630