PRODUCT IS GARBAGE. YOU HAVE AN OUTSTANDING SNAG MESSAGE FOR 2 YEARS. i HAVE USED TURBO TAX FOR OVER 20 YEARS WITH OUT AN ISSUE. BECAUSE OF THIS i WILL USE ANY OTHER PRODUCT WHICH DOES NOT STOP AT THE END WITHOUT BEING FIXED. THANKS FOR WASTING MY TIME/ MONEY ADDITIONALLY THE COST OF MAILINGS. i WILL DO MY BEST TO WARN CUSTOMERS NOT TO USE YOUR PRODUCT.

This year is very trying, in all the years lI have used TurboTax no problems. Now for some reason eitjher TurboTax or IRS will not accept my return. The issue is the payers EIN. The numbers are tthe same as usual but the return has been repeatedly rejected, even tho I deledted and manually entered the information.

The help on Turbotax is horrible. I asked CoPilot questions and got much better and quicker answers. Example; Where do i enter state estimated income tax, where do i enter QCD. I also have found its much harder to find where information on my return came from. Would be nice if you clicked on the amount in say line 4b it would take you back to where you entered that number. I have been using Turbotax since 1997. Long time. Plus the $40 processing fee isn't nice. I might start mailing in my return. Someone is making a ton of money on the process fee.

I have multiple accounts with Schwab and Morgan Stanley. The new screen for entering financial institution 1099s listed the multiple accounts but did not distinguish between them by displaying partial account numbers. It was confusing and frustrating.

Unfortunately, this no longer supports Windows 10, and it now requires Windows 11. I didn't know that when I purchased it. I had to buy a new computer just so I could do Turbo Tax. Also, it wasn't able to correctly handle having multiple 1098 forms for my mortgage. It didn't know how to handle the loan being sold to another company, and it didn't correctly handle the loan amount because the loan amount was over the $750,000 cap by the feds.

The software worked well. Although when I was doing the state return (VT) I was doing the Property Tax Credit section and it never brought up the screen to enter information from my tax bill. Only when I clicked check for errors did it tell me I missed a whole section and could then enter the information.

I have used Turbo Tax for many years and I found it very difficult to enter data and review that data this year. I got into some kind of loop 2 different times and could not move forward. Ai did not help and I had to call a live expert. Both live experts were helpful and considerate.

Two minor glitches: It wouldn't use my 2023 tax return as the base. It would be good to be slightly more backwards-compatible. (MUn beknownst to me, my 2024 TurboTax file was corrupted after filing at the last save, so I couldn't use it.) Even though I clicked on the answer that all self-employment income was generated in my home office, it never entered the 100% anywhere nd told me that my home office had to be carried over to tax yesr 2026. This made no sense, so I went back and answered the questions again. Same thing. So I had to search through the various forms and worksheets to force-enter by hand (as well as the percentage of hy home my office is).

Turbotax totally botched my NYS tax. I filled in mid-Frebruary, supposedly after intuit corrected a major bug with the software. But my refund sat in limbo for over a month as not matched in the NYS tracking tool. I've filed an amendment over a month later, hoping the error is fixed and I can get my money.

Having used TurboTax for years, I can say that the program has improved in accuracy, features, and guidance over time. I prefer to do my own taxes and TurboTax allows me to do so rather than paying someone to fill in the forms after I have already had to do all of the legwork. Step-by-step guidance with the option to toggle between forms and the step-by-step is helpful, especially since I now have to go to forms to add supporting documents (I used to be able to do that in step-by-step by right-clicking on the relevant box). Additional help pop-ups are helpful as well.