Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,908 ratings9,908 reviews
  1. 5 stars48% (4,805)
  2. 4 stars22% (2,157)
  3. 3 stars14% (1,413)
  4. 2 stars7% (708)
  5. 1 star8% (825)

Member photos

Sort by |
Showing 2,131-2,140 of 9,908 reviews
Apr 14, 2026
Reviewer name: JenniferKG
3 out of 5 stars
3 out of 5 stars review

Too many extra fees!

I don't like all the extra fees. It's also difficult to determine which version I need. You should just have one version and do your best for everyone. I would not buy this again except for the ease of transferring my pervious years' taxes. I will probably shop around next year though.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
Reviewer name: Kitty 40
1 out of 5 stars
1 out of 5 stars review

Turbo Tax 2025 Needs Performance Software Updates

This year TT Deluxe is NOT user friendly. It was a download version on top of Windows 11 updates, and the interface was not compatible. The import 2024 feature failed which was the basically the reason for the purchase to file individual returns. It was not apparent and with no guidance where the BBB for seniors was applied. I goggled to find out. The format changes-questions were too simple without detail info to use to make decisions, making for section do overs. This year took way longer as input was manually. And the major issue for 2025 is the missing block in TT to insert the taxpayer ID Protection Identity Pin and IRS REJECTED the return for electronic filing with missing ID. IRS instructed to print and mail return which totally defeats the purpose. TT was a waste of money and time, providing very little service to taxpayer. I am hoping my data is compiled and reported with accuracy. If I can't import next year, then what would be the point to purchase TT 2026?? 2025 waste a waste of money. Oh, don't forget to write in a block to add the ID PIN at signature!!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 11, 2026
Reviewer name: Dave1598
1 out of 5 stars
1 out of 5 stars review

Turbo Tax gets worse every single year

I have been using turbo tax for about 25 years. Every year the product gets worse with more glitches and every year the customer service gets worse. This year, the state retun won't print. I don't get any errors. I just get two blank pages where the state return should be. The supporting schedules show up fine. If I try to save to PDF, I get the same 2 blank pages.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 11, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Turbo Tax 2025 is garbage!!!!!

Tax year 2025 software is garbage!! I have used TurboTax for over 10 years and have been extremely satisfied up until now. When Turbo tax aligned with windows 11 there were setbacks from the start. I had to download several software updates that worked sporadically, if at all. After multiple attempts to update through the software, I had to go to the website to obtain manual updates myself. This still resulted in run-time errors. I am beyond frustrated that I CANNOT transmit my taxes in a timely manner due to this ERROR CODE 54!!! I expected better from this software!!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 17, 2026
Reviewer name: Kenben60
3 out of 5 stars
3 out of 5 stars review

TurboTax program is fine, It is the downloading

The program itself is as good as always. my complaint is that you can't download to windows10. What the heck is that. I have used TurboTax for years and never had this problem before. This will probably be my last year for TurboTax since I don't want to buy a new computer.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 3, 2026
Reviewer name: Doncy
5 out of 5 stars
5 out of 5 stars review

Problems understanding RMD entry

I had problems entering 1099-R forms from my IRA provider. I received two forms for my one account which made understanding the TurboTax instructions regarding RMD very confusing. I ended up entering the RMD amount twice which doubled my penalty for not meeting my RMD. To fix the problem, I had to go into the Form 1040 and follow the links to supporting forms to manually delete the second instance of the RMD amount. I did appreciate the chance to ask the IRS to forgive the penalty and the fact that the TurboTax software deleted the penalty in advance.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 2, 2026
Reviewer name: JanK55
4 out of 5 stars
4 out of 5 stars review

Easy to use software, but had one issue

We e-filed our Federal return but wanted to mail our state return, however, the software would not let us do both. In order for me to print our state for mailing, I had to go back to File and select Print for mailing for both Federal and State. Then it did give me an option to only print state. The software does show that our Federal was e-filed, so we are good there. A lot of users will not figure out how to do this. We don't owe the state nor do we have a refund, so we didn't want to spend $20 for nothing.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 13, 2026
Reviewer name: Okaye777
5 out of 5 stars
5 out of 5 stars review

TurboTax is quick and easy

I have been using TurboTax for at least 20 years and find it is convenient, easy, efficient, and accurate. If I ever have any questions, I can easily find the information I need within the system. I have no compatibility issues with my computer, and TurboTax has all the features I need to easily file my returns.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Mar 14, 2026
Reviewer name: Val2352
5 out of 5 stars
5 out of 5 stars review

High Confidence in TurboTax

We have used TurboTax for many years and have been pleased with how user-friendly it is. Although we don't purchase TurboTax's additional services, we have great confidence in the annual Tax Return prep software and purchase the Deluxe version with Fed & State every year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Apr 7, 2026
Reviewer name: Wayne1c
5 out of 5 stars
5 out of 5 stars review

Turbo Tax download is an excellent program.

Turbo Tax download is very thorough an easy to understand. It guides me through everything I need to do. I initially started with the online version but I did not feel comfortable with it. It seems to be much more vague and it is harder to navigate like the download version.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.