For my investment documentation it's still the same awful interface as last year - but - you made it worse with that very clunky, cumbersome import "feature" (I use the term loosely) now going through a browser instead of all in-product as you've used in previous years. Yuck. Please go back to the previous formats from just a couple years ago. Otherwise, still a relatively decent product.

Overall very good experience. I've been using TurboTax for over 25 years. This year I found one issue that was frustrating - entering the interest and dividend information myself was not simple, it required additional steps. The program seemed to want to force automating the procedure and that was frustrating.

Turbo Tax Deluxe use to be great and used it for decades. I had a CD with a person to guide you. Now its a download like any other online program. The questions are not easy to understand and there is no side bar to jump to a sub-section. You make people enter a lot of information, or skip constantly, before offering to take a standard deduction. You would think that after all these years, you would offer a discount to prior users. I expected more from such an expensive version of Turbo Tax.

I have been a long-time user of intuit products and have prepared my taxes using TurboTax since the late 1980's. In years past, I have found the software to be very straightforward. However, the 2025 TurboTax Deluxe Desktop version has made an onerous annual chore far less manageable. The 2025 rendering is comparable to a beta version with plenty of bugs yet to resolve.

I am now 71 years old and have used Turbo Tax for over 25 years! Not sure I could have done my own taxes all these years without Turbo Tax. I continue to urge younger folks to try it versus paying hundreds of dollars to "so call" tax experts to simply file a short form! Turbo Tax might want to launch an ad campaign targeted to younger folks (under age 40) about preparing their own taxes. Most people those ages are already "computer literate."

Difficult to read; can resize for screen everything; information popups too small and basically with out info. I have used Turbo Tax for 15 years and it has devolved -- I did not trust that it produced a correct result. bells and whistles without readability, informative, accessibility, and it asked too often for me to upgrade! I bought an expensive product and you provided me with your marketing strategy. The product should market itself.

I bought the deluxe download version and believed that one state return was included - as advertised. I was surprised that I had to pay an additional $25 to E-file the state return. Also, I wanted to revisit my 2024 version of Turo tax (on my Win 10 Machine) but I was stopped at the software update function. I could not skip it and when I said ok to the update I received errors. This did NOT occurs with other past versions of the software! The software worked, therefore a 4 rating.

It has some problems handling unusual situations - getting a qualified state pension from a different state from where you are living is not calculated correctly. The phone reps are very helpful in figuring out how to deal with this flaw in the program.

Update TT such that if Fed Return is E-mailed, and State is Mailed the process is clearer. TT needs to include direction for correction if a given (1099-B for example) item needed will not open (this happened to me and the TT rep asked me to close Webroot and open TT as Administrator which permitted 1099-B to be opened ... we don't know which one did the trick!)

I've been using Turboxtax for over 20 years because it's easy to use and is accurate.Two changes I would make are 1) to make it simpler for entering 1099-Q and 1098-T forms, specifically focused on entering the forms for parents and their dependents. Seemed as if my kids owed significant taxes specifically due to 529 withdrawals even though the money was spent on education, until I reentered their information multiple times and finally got the withdrawal to not affect their taxes. The second change is I would add CTPL and CTPFL to the list of options for W2 box 14 in order to make filling out this part of Turbotax more intuitive and faster.