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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 2,081-2,090 of 9,826 reviews
Jan 29, 2026
coolmusic28
4 out of 5 stars review

Different this year

The interface has changed from recent years. I don't appreciate or like change and it seemed more difficult to use than in the past. I'd rather the interface not change. There is also a harder sell of services I don't want or need. It's starting to get a bit gimmicky.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 8, 2026
a former user of TurboTax
1 out of 5 stars review

TurboTax has gone downhill

I've been using TurboTax since the 1990's and this year is my last. I prefer to have a physical disc and they no longer provide. This year it would not allow me to upload last years return which was done on this same pc. Then to add insult to injury I had most everything input and when it got to the state potion it locked up for over an hour and I had to force quit and start all over again

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 12, 2026
WXYZ8965
2 out of 5 stars review

Very poor and inconsistent UI this Year

2025 version of Turbo Tax was incomplete, having to manually enter some information by forms. The UI was very inconsistent compared to previous years. For example graphics displayed implied you could click, however, you had to scroll down to click Continue. UI varied between sections sometimes displaying a pencil image for editing and other times and Edit box. Some boxes showed Revisit and after going in to the section the prompt did not change, implying you had to revisit again.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 19, 2026
SteveJ2
4 out of 5 stars review

Not perfect

I have used turbotax for many years with good success. I do wish some of the topics were explained better while in the process of preparation. an example this year is the enhanced deduction for seniors. The explanation only appears when the forms are printed.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 24, 2026
TurboTax Disapointee
2 out of 5 stars review

Couldn't File electronically

When I transmitted my return, an error message showed up relative to form 5695. I had not checked the NO boxes for no Residential Energy Property Examples - Section B Line 21a and 21b but had entered an address. The software showed me the mistake and directed me to remove the address but it would not accept the deleted address (line 21c) and would not let me electronically file.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 14, 2026
sadow22
3 out of 5 stars review

State Rejected

I refiled my Wisconsin State taxes after receiving a message that my State return was rejected. I was told an update was coming on February 13, 2026 regarding how Wisconsin handles Wisconsin retirement income. I did the update, refiled State, and was rejected again. I am resubmitting on February 14. Now we'll see. You should have had this ready to go BEFORE February 1st!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 15, 2026
Giacomo15
4 out of 5 stars review

Qualified Charitable Distributions

I would like to have a separate section or step for Qualified Charitable Distributions from the 1099-R. I missed it on my first pass through since it was grouped with other choices that seemed like obscure items. I had to look online to find where it was shown (hidden).

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jan 24, 2026
2Javiers1955
5 out of 5 stars review

It's a generational thing

When I was teenager, before I joined the Army and moved away from home, I remember watching my father do our family taxes. Sitting alone at a desk in the family room with only a cup of coffee and calculator, he was the very picture of a responsible adult and father. Using TurboTax and doing my own taxes allows me to reaffirm, I am my father's son. Thanks for that.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.

Feb 8, 2026
Annoyedalot
3 out of 5 stars review

Not so good

What was the Canadian information for s and why couldn't we just put in NA. Entering interest income and 1099R' were absurdly difficult. The information on the payees were there from prior years returns but we were unable to retrieve it. After about 1 hour of trying the options we finally stumbled on SKIP IMPORT and it worked but there were no instructions. There was no explanation of what SKIP IMPORT would do. We called the 800 number and the email that was sent was less than worthless. It seems that every year you make something that was easy difficult.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 6, 2026
xkneyknnsxnwe
4 out of 5 stars review

Good but a minute late

My biggest frustration is the delay in having the necessary parts of the package in place before Jan 15, 2026 so I could adjust my final estimated tax payment. However, I understand that the delay may have been related to the November government shutdown so I hope next year is better.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.