Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

Member photos

Sort by |
Showing 201-210 of 9,898 reviews
Mar 13, 2026
Reviewer name: John 4243
3 out of 5 stars
3 out of 5 stars review

Cost estimates for donations is difficult to use

The process for determining the cost of donated items for deductions is more difficult in the 2025 software. When typing in the name of the item, I frequently did not get information about it. And the list of item options was too long and I couldn't get to the bottom of the list. It was too difficult to use. One suggestion: If you insist on using this software change, at least include some instructions on how to use it!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
Reviewer name: happyintahoe
2 out of 5 stars
2 out of 5 stars review

many software glitches

too many software glitches throughout the Federal interviews and forms, such as: frequent inability to enter supporting details, inability to scroll to correct month to enter credit card payment information. I've been using TurboTax since the mid-eighties consistently - this is the last year though. The software was released without adequate proofing for errors.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 10, 2026
Reviewer name: TaxesOwed4710
5 out of 5 stars
5 out of 5 stars review

Turbo Tax makes tax preparation EASY

I've been using Turbo Tax for many years. When preparing and filling out the different tax categories, the instructions are easy to follow and if there appears to be a problem, the program will ask you to verify that what was entered is correct. For the 2025 tax year, instead of the CD I normally receive, the program was downloadable. The download was completed with no problems encountered. Prior to actually e-filing the federal and state taxes, the program checks for accuracy and will prompt you if a problem possibly exists with information that has been entered. Turbo Tax makes e-filing of both federal and state taxes a breeze.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Mar 1, 2026
Reviewer name: MCE1
4 out of 5 stars
4 out of 5 stars review

Found entering QCD after exhaustive search

Great except for entering QCD for my RMD's. Took a long time to find. Turbo Tax drop down misleading said I needed to have 1099. Chat room documents misleading--wrong advice. Google search crazy. Finally found it buried in IRA special situations for charitable donations.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 3, 2026
Reviewer name: Tom Rom
3 out of 5 stars
3 out of 5 stars review

Meh!

1. When I want to save my 2025 PDF tax returns, TurboTax keeps sending me to my 2023 tax folder even though I change it to 2025 every time. 2. When I use the PDF Fill & Sign option on my PA PDF return to enter the date, the "SELF-PREPARED" text turns to garbage (it looks like Arabic text).

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 13, 2026
Reviewer name: Review WAG3
3 out of 5 stars
3 out of 5 stars review

Good tax prep s/w but up-sells are annoying.

Have been a Turbo Tax user for twenty-five years. Overall, it's a good product. I don't like the forced s/w updates every time I start the s/w...it used to provide options to update or not...causes me multiple instances of wasted time. Also, the constant attempt to up-sell additional services is offensive and annoying. When I buy s/w to perform a service, that's what I want...just do it. Don't try to keep selling me "more stuff".

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 13, 2026
Reviewer name: Dusty 66
4 out of 5 stars
4 out of 5 stars review

My taxes are done!

The turbo tax program worked great as usual. I had a problem with amount of tax owed on my turbo tax state program which I still need to resolve and it may have just been my problem. I also had difficulty activating my turbo tax advantage desktop program.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 15, 2026
Reviewer name: RMBatp
4 out of 5 stars
4 out of 5 stars review

Works well, could use a couple of fixes

I have a government issued PIN. You never prompt me to enter it and I come close to forgetting it every year. Also you continuously ask me to file state taxes even though I live in Tennessee, a state that has no income taxes. Once you know I don't have to file, please quit asking.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 6, 2026
Reviewer name: Dancn Di
4 out of 5 stars
4 out of 5 stars review

Helpful program with hoops for pensioners

I enjoy doing taxes and usually zip through my simple tax situation: over 75 with a pension. I found the way this program handles a simple pension much more complicated than in past years. If you must treat it as annuity, warn us before we purchase. There should at least be some guidance for the many, many pensioners. Many of my friends thought Turbotax wasted more of our time this year with details that were unnecessary for our simple tax situation. They must have used the interview. The program was fast and accurate when properly filled out. If you use it every year, the access to prior year data is time saving. I enjoy taxes and was slowed down (to go to the IRS Pubs) by this version. Not all of us are annuity, investment buffs.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 7, 2026
Reviewer name: Old_Dog_1958
4 out of 5 stars
4 out of 5 stars review

Could be better!

1. When comparing 2024 and 2025 data, sometimes the columns are 2024/2025; at other places, they are 2025/2024. This is confusing: it should be the same everywhere. 2. When TT asked whether I had any <financial presence> in a <list of foreign countries>, I answered "No" to all of them. However, on the very next screen, it wanted to know what my <financial presence> was in Canada. Huh?????

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .