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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 191-200 of 9,898 reviews
Mar 6, 2026
Reviewer name: Stebo 77
4 out of 5 stars
4 out of 5 stars review

Mostly favorable experience with download Turbotax

I always have used the downloaded version, I'm used to it. I am concerned about the online version. I need to talk with one of you about the pros and cons. I suggest having a quick overview of new tax law provisions at the beginning to know what to expect. I spent an hour or more looking this up myself . Also provide an easier way to figure out Identity Protection PIN - it's buried deep in the "Other tax situations" with limited explanation.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 21, 2026
Reviewer name: Richard2701
5 out of 5 stars
5 out of 5 stars review

Awesome

Another great year using Turbo Tax (20+ years). Only one comment: I spent at least an hour trying to "relocate" where I found the Overtime deduction! I know next year W-2's will take care of it - so I'm not worried in the least. Your programmers will take care of it.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 31, 2026
Reviewer name: J_i_m
3 out of 5 stars
3 out of 5 stars review

Migration from Windows 10 to Mac mini

Too many "pop up" adds "nickel & dimeing" me for additional purchases. Windows version has a feature where a "refund" window always shows you how much you will be getting back ... what ever you are doing. The Mac version has this window in the "Ez step" mode ... but the "refund" window disappears when selecting "Forms" icon. I have to toggle back and forth to know what effect entering and/or changing data has on my "refund".

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 2, 2026
Reviewer name: Druie
4 out of 5 stars
4 out of 5 stars review

Separate Federal and State Filing

Overall it was easy to use and worked perfectly. Only suggestion would be more clear and separate the fact that you are paying a state filing fee instead of having it mixed in with filing the federal return. It was confusing seeing pay with card right after inputting how I wanted to file my Federal return.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 10, 2026
Reviewer name: KKN2025
3 out of 5 stars
3 out of 5 stars review

Product could be improved

I have been using Turbo-Tax software for a couple of decades. It is very useful but each year there have been glitches that could be fixed for the future but rarely are. For example, the interest on US Government Securities portion of mutual funds have always been reported as a percentage (BY T. Rowe Price, Fidelity, Schwab etc..), Turbo tax wants it to be entered as a dollar amount, necessitating calculations outside the software. Other tax software, such as H&R Block, do ask for the information as a percentage--making it straight forward to enter the data. Another issue this year, was that TT wanted us to file our State Taxes by paper --since our individual filing status for the state was different. We needed to prepare two Mock Federal returns etc--which is fine. Finally for printing and filing, TT was not clear about which Federal return to attach. The built in help was also not useful. A google search gave the answer. Another case of internal inconsistency was that--although TT insisted that we file the state taxes by paper, at later stages it kept asking whether we wanted to e-file. Even now the final file looks incomplete since there was no way to indicate that the paper copies have already been filed for the state....

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 10, 2026
Reviewer name: Ducksonaship
2 out of 5 stars
2 out of 5 stars review

Do Better

2025 Deluxe downloaded to Mac is the worst version of Turbotax ever. Not intuitive or user-friendly. Too many unknowns as we attempted to complete the process step-by-step. It took us approximately 4 hours to complete taxes with only standard deduction, one W2 and 2 1099s, and mortgage data. Too long.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 22, 2026
Reviewer name: ACPI
4 out of 5 stars
4 out of 5 stars review

Needs a search function that is user friendly

A problem I see every year--and I've had TTax for 30 years: you cannot search topics using a cntr-F for find. Instead, you have to wade through all the topics (or forms or whatever you are searching for). I also found it nearly impossible to find the SEP-IRA option. There should be a search and clickable link to jump to the form you seek.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 3, 2026
Reviewer name: Timothy09
4 out of 5 stars
4 out of 5 stars review

Straight forward with room for improvements

Generally straight forward walking thru the topics. Auto-import of forms generally fails. Manual entry should allow for entering DIV, INT, MISC all at once as opposed to having to enter them separately for a given financial institution. Help topics appear in small font that cannot be increased. Not clear why some IRS form entry errors occur given that all entries are made thru TT forms. The need to regularly install updates is awkward.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 13, 2026
Reviewer name: Red Dog 748
4 out of 5 stars
4 out of 5 stars review

Turbo Tax Became Difficult

I have used Turbo Tax for over 20 years. This may be the last time I use the program. My taxes are not overly complicated and I specifically enjoyed that the program forwards most all information from the previous year's taxes. This year not so much. First, it directed me to a cloud based program that required me to completely enter my wife's and my full information. When I FINALLY navigated back to the desk top version 1099 and financial institution had a tab for "Needs Review" but again required all information to be re-entered. I will review options for next.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 3, 2026
Reviewer name: LKhope
5 out of 5 stars
5 out of 5 stars review

makes taxes less stressful

Have used turbo tax desktop version every year since at least 2008. Love the guidance given as it walks you thru step by step. I did find the 2025 version seem to lack help/info on some screens. It would be great if the help icon was on every screen to explain what is being asked for. Most screens had this.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.