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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 181-190 of 9,898 reviews
Apr 13, 2026
Reviewer name: PasswordReset
1 out of 5 stars
1 out of 5 stars review

Horrible Login Cannot Use Product

Why you force customer to make intuit account? You also do not let customer reset password, forcing customer to make a new account with a new email. The customer already paid for your product, just let them file the taxes! No one wants an intuit account

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 14, 2026
Reviewer name: NotNeededForToday
2 out of 5 stars
2 out of 5 stars review

NOT HAPPY

This year... after MANY years using Turbo Tax My bad experience is with New York State. Your software would not allow me to input the $120.00 withheld for NY copied directly from my 1099-R. I could only enter ZERO, So I lose. May not be much BUT it would buy my groceries for a week.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 22, 2026
Reviewer name: Mez313
1 out of 5 stars
1 out of 5 stars review

Turbo Tax lacks the latest requirement/updates

Turbo Tax never included the direct deposit mandate by the IRS! Now my son has to jump through hoops to get his refund. Turbo Tax washes their hands with this requirement. They should negotiate with the IRS to release the paper check immediately in accordance with their software and lack of the IRS requirement~

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 11, 2026
Reviewer name: Samz Mom
3 out of 5 stars
3 out of 5 stars review

Simple Returns Only

Product works fine for basic tax filing. It does NOT import information from prior year's tax filing which would have been very helpful. It does not cover things like foreign taxes paid. It asks for some information but does not adequately explain what it is asking for or how to enter it correctly. When the check return function is used, it asks for additional info but it does not explain what it needs. Where it asks for information from prior years' returns, it should be importing this info from prior year's Turbo Tax filing.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 13, 2026
Reviewer name: Webbie14
4 out of 5 stars
4 out of 5 stars review

Need more guidance about certain things

We have always needed more information about the PSO benefits, as we are BOTH retired federal peace officers who should be eligible for the 3,000 deduction, but we cannot tell if we only receive one deduction , or both, and there's no guidance regarding this issue. In the past when i looked it up it appeared we could both take the deduction if we both met all the criteria regarding health insurance costs, but there is no turbotax guidance on this matter. And, need guidance on how to figure out of the PSO is given and how to calculate it to determine that. Although thank you for making the program easier to enter this information about the PSO and that we no longer have to re-enter it over and over each time you come back to it, or when you go out of that area than back in and out, having to re-enter it every time..

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 28, 2026
Reviewer name: Dick2700
1 out of 5 stars
1 out of 5 stars review

Worst edition ever

1. Turbo tax seems to be ignoring the fact that 50% of teacher pensions in Connecticut are taxed. CT schedule 1 line 45 is blank, yet should deduct 50% of my pension. I will likely have to file an amended return again. 2. When printing the federal return several pages from the banking Green Dot agreement prints in the middle of my tax return where it normally is. 3 I have used turbo tax for years I doubt I will use it again.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 1, 2026
Reviewer name: Justanothertaxpayer_2025
3 out of 5 stars
3 out of 5 stars review

Good, with one issue

It all started great until my cursor stopped showing on the software - tricky to navigate without that. After trying several fixes, I decided I had to close the 2025 Turbo Tax desktop app to get my cursor to come back. It deleted all of my information I spent 30 minutes inputting - even though I saved the information. Had to start over. Not sure what happened, but I paid a lot for software that didn't save simple text information. Once I started over, no issues and got a decent refund.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 28, 2026
Reviewer name: Brio 81
5 out of 5 stars
5 out of 5 stars review

Turbo Tax Works For Me

Our return is simple. I import all important items. I know we will use the Standard Deduction so, unless I missed it, I would like to see a Check Box at the Beginning of Deductions, to allow me to skip all the itemized sections and go straight to the Std. Ded. without attemping to asseble all the data needed to see if I could itemize. I know that we won't come close, so let me by-pass it. Makes sense to me, but I'm not an accountant. Thanks for listening.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 8, 2026
Reviewer name: Rick 53
3 out of 5 stars
3 out of 5 stars review

Install and reinstall issues

I have always used TurboTax in past years and mostly would of had a five star reviews. I can't say that this year. I have to install and un-install the your program 2 times to get the federal tax part to work. Then I had to un-install and reinstall for a third time to get the state tax part to work properly. After all of this trouble, the program did seem to work for me.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 6, 2026
Reviewer name: Shack1523
4 out of 5 stars
4 out of 5 stars review

Good but they charge for filing state

The only thing that bugs me about TurboTax is that the version I bought "said" it included state, but when you get to the filing part, TurboTax wants $25 to file the state taxes. This is deceptive. If TurboTax says state taxes are included, then don't charge me $25 to file state taxes.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.