Very disappointed in the $40 Refund Processing Fee that is dropped on the tax payer in the final steps- dishonest, unethical and other unpleasant terms. You won't print this and don't care; it's all about ,money. Turbo tax is becoming as expensive as private tax preparer; watch out you may lose customers.

I wish you had offered a physical disk option like I have been using for years which allowed the current software to include the previous tax year's numbers for comparison. This 2025 tax year felt significantly more difficult for me to navigate for some reason.

I use Turbo Tax for the last 25 years never had any issues until 2025. Only Windows 11 compatible. I like my work done on my personal PC not online web service, especially after I purchased (advantage member) on auto renew and find out later compatibility issue.

the apple mac version is far inferior to the windows version. would not transfer prior year info from a file on my macbook, had to transfer it from thumb drive instead. does not automatically open to the current return. does not provide print options as on windows version.

After an online update, the program became unusable due to Error Code 70001. I had to call tech support and the wait time was over 20 minutes, which seemed too long to me. I did all sorts of trouble shooting, like clearing the cache, rebooting several times, clearing Task manager nad the like. Ultimatley, had to uninstall and re-install the whole program to get it working again. Most annoying. Some online research revealed this has been a know issue for several years now and Intuit has yet to fix it!!!! Shame on them...

I have been using TurboTax for over 20 years. The uniformity of the process is important as is the ability to go step by step or reference a specific area. I appreciate the accuracy of the data and I can compare the new report to the old reports. This compatibility to previous years is important. Sometimes the features of TurboTax change but it is intuitive. I prefer my interface to the product on a desktop computer. One of the features I use is the e-file system with direct deposit.

I've been using Turbo Tax for decades. As a professional and then personal. I am overall very happy with the program. Very easy to navigate and walks you through everything and has been very accurate. However, I am very disappointed that Intuit has gotten rid of ItsDeductible. I used this for clients and for my personal donations and the interface was extremely helpful. The fact that they just left us without any tool is unacceptable to me. I may have to find a different program to use next year if this isn't resolved as it was the biggest feature setting TurboTax apart from other programs.

I get my taxes done every year but if i have any questions it's always an answer from the "community", not knocking anyone willing to help, butt.... Are the people answering the questions Tax Agents/experts or just users who are fluent in the software???

Overall, Turbotax is an outstanding product. I always have Turbotax guide me through every question so that I don't miss anything. When finished, I am confident that my return is complete and accurate. My only complaint is this: I must take an RMD from my IRA. During the year, I use QCD's to support my charities. Turbotax does not specifically ask about QCD's. To enter QCD's you need to check a box among many other boxes and the description that follows that box does not use the word "QCD". I had to use Help to find out where to key in my QCD's.

Expecting the best from TurboTax is something I look forward to each year at tax time. We have been doing our taxes with TurboTax for more years than I can remember. We have never had an audit or ever had to deal with a mistaked on our Federal or State returns. The step-by-step guidance furnished by the program is without equal. We have confidently recommended TurboTax to others for years. We will continue to use and recommend in the years to come.