Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

Member photos

Sort by |
Showing 2,051-2,060 of 9,898 reviews
Apr 13, 2026
Reviewer name: Rob in Californiaaaa
3 out of 5 stars
3 out of 5 stars review

Turbotax was better last year.

Turbotax seems less user friendly this year, and trying to sell too many add-ons. It's distracting and annoying. Simplify. Let us upload pdf's. Tax forms are pdf's, not txt. Stop trying to add confusing features and for-sale add-ons. The basic product is what consumers want. Simplify. Otherwise we can just hire CPAs.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 14, 2026
Reviewer name: fxrt85
4 out of 5 stars
4 out of 5 stars review

TTX has been my go-to for 32 years

Initially the program froze after inputting Wages and Income. I had to force quit the program, lost all my data to that point and start over inputting data starting with Personal Information. After that, I saved after every section. The section in Wages and Income went to Canadian for some reason but I was able to navigate around it. Other than that crash and data dump, the program was easy to navigate, as in past years. User Advice: save data every few minutes.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 5, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Not worth the money!!

Had to use online AI help throughout the "guided" process making the money spent seem fruitless. I won't use TurboTax again. Additionally, the repeated attempts to spend another $60 for "help" is insult to injury. Not the TurboTax of years past and definitely not worth the money spent.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 29, 2026
Reviewer name: Patricia from Tennessee
2 out of 5 stars
2 out of 5 stars review

Turbo Tax - Very Disappointed

I am disappointed by Turbo Tax for charging a fee to e-file after the I already paid for Turbo Tax Deluxe to file taxes. It is less of a hassle to go directly to the IRS.Gov site and file for free. I have used Turbo Tax for over 10 years. I will not be doing so for the 2026 tax filing process.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 26, 2026
Reviewer name: ndf1023
4 out of 5 stars
4 out of 5 stars review

TurboTax is good.

When I put in the information for my rental for the year, the program didn't take into account that I only offered the rental for 31 days. I had to enter the expense amounts only for the month that I rented this. The program asks for the number of day the property was offered for rent but does not use that in the calculation.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 11, 2026
Reviewer name: Gaugie
3 out of 5 stars
3 out of 5 stars review

Turbotax online vs desktop

I started with online premium, but I was unable to view and print forms on my IMAC. Very frustrating. I then downloaded the desktop version, and all went well. However, I had to renter everything all ove again. The best thing was that it was a lot cheaper.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 11, 2026
Reviewer name: tmsnow
5 out of 5 stars
5 out of 5 stars review

Love the Intuit products

After having accountants sit in front of their computer to do my taxes I realized that I could do it for a lot less money by using Turbo Tax. I actually see no difference than sitting in front of an accountant. Except for the fact I can do my taxes in my pajamas!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Feb 21, 2026
Reviewer name: pacopumpkin
5 out of 5 stars
5 out of 5 stars review

I've used T-Tax forever

Been using T-Tax since it was version 1.0. I really have no problems because I was an accountant for 30yrs at a large communications company. Prep work is the easy way to file the returns. I use quicken to record all me transactions during the year. Quicken schedules help me summarize everything. I download my own 1099's for my financial Institutions. I input last yeas return and go back to complete the return.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Apr 7, 2026
Reviewer name: Watlihlhl
1 out of 5 stars
1 out of 5 stars review

Worst generation of TurboTax

Have used TurboTax for years. This has been by far my worst experience with the product.This will be thew las year I use this software. This version was so cumbersome and difficult. They would not stop bugging you about using their "new" online version.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 1, 2026
Reviewer name: thisisasinine
2 out of 5 stars
2 out of 5 stars review

hated my turbotax experience this year

I've used turbotax for many years and I found the beginning of the process VERY IRRITATING this year to the point that I may not buy turbotax again. I had trouble finding the turbotax package to buy, it kept directing me to just start inputting data but that's not what I wanted. we have a family and even though our taxes are not complicated, I buy the package and we each use it. After a lot of frustration, I found where to buy it. I input my federal taxes and it suggested I save and update so that's what I did. I came back to my computer later to finish my federal and I could see the file in recents but it had 0 data and turbotax couldnt open it so I had to start my federal taxes again. whatever you are doing to make it 'easier' is just making it harder in my opinion. I won't recommend and doubt I'll buy ever again.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630