Turbotax entered a line for a canadian retirement account that I did not enter and could not delete. I spent hours trying to fix this and finally gave up. As a result, I do not trust the accuracy of the forms you use and may not use turbotax in the future as a result of this problem

Product has "strangeness" and inconsistencies in the sequence of things. No apparent access to 1099 form edits - hidden/obscured Edit and Delete icons; 1099-SA contributions belong in Deductions section (not Income section) and 1099-SA distributions belong in the Income section (which comes first), so put the form edit here . Presentation of different types of 1099 forms is different between form types (1099-R v 1099-INT and DIV). 1099-INT and -DIV should be separate groups with summary pages (like 1099-R) for quick review/access. Importing data should be the option, not the default. Perspective: I have 16 1099-R, -INT, and -DIV forms. It took a full 4 months to get a stable reasonably up-to-date version, yet updates keep coming with no explanation of what has changed. All this confusion brings into question the accuracy of the outcome.

I have been a loyal Turbo Tax client for over 20 years, subscribing and paying every year. Your tool CLEARLY says "E-FILE FOR FREE". This year I notice that in addition to the fees for purchasing the tool I now have to pay an additional $40 to e-file because I get a refund. That is the definition of a misrepresentation. I wil be looking for tax tools elsewhere next year.

TurboTax is easy to use and the interview style is good. I especially like that the software checks for errors and helps me make corrections. Going forward I would like to see an AI tax specialist integrated into the software to answer questions that I come, as needed.

Purchased in early December but found that no forms or calculations and few features were available until January. Found the Forms tab in the menu bar was more useful than the Easy Step. The 2025 12k deduction from the BBB was not working in the What If page; did not do subtraction.

The online program is lacking and we wanted to use the software version. TT forced us to use Windows 11 when all our records are on our Windows 10 network which still works fine and securely. A total unnecessary pain in the rear. Also there are many errors in the program—too many to list here, but I will list them if someone inquires.

I refiled my Wisconsin State taxes after receiving a message that my State return was rejected. I was told an update was coming on February 13, 2026 regarding how Wisconsin handles Wisconsin retirement income. I did the update, refiled State, and was rejected again. I am resubmitting on February 14. Now we'll see. You should have had this ready to go BEFORE February 1st!

I have used TurboTax for federal and state filings for 7 years. Great product, it asks enough questions to safely guide you through the process. I used to have someone prepare my taxes, and it cost big bucks. I wished I had learned to use Turbo tax many years. Thanks again for a great product.

Long time user of TT, mostly desktop ver. This year many users had trouble with an unexpected Canadian Pension Fund entry. Maybe it was something automatically checked, but there was no definitive solution that worked for everyone, and TT SHOULD have provided a solution. Hours wasted, Super Bowl ads annoyed me, no goodwill came out of this!

I thought it was more complicated than usual as it asked more questions than usual about our retirement income (IRA's), etc. Moreover, it kept prompting if I want to do this on-line and honestly, I don't know because i am skeptical if it would be secure enough.