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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 2,021-2,030 of 9,898 reviews
Mar 1, 2026
Reviewer name: Steve the Taxman
5 out of 5 stars
5 out of 5 stars review

High fee to efile state.

Overall a great product. I feel very comfortable being led through the many fields. Only complaint is that to file state, I have to pay $25. OK, that is not too bad. But it's really bad that you charge a fee of $40 to have the $25 taken out of my federal return! Come on, a $40 fee to pay a $25 bill? It's just wrong. I undid it and charged to credit card.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.

Mar 20, 2026
Reviewer name: CarCh
3 out of 5 stars
3 out of 5 stars review

TurboTax was frustrating to use this year

3 major complaints: 1. Slow rollout of full functionality. My Macintosh desktop version even had an update today, March 19. I was unable to use Turbotax to calculate my Jan15 estimated tax payment. 2. Minimal/nonexistent error messaging. As an example, I was unable to enter data on Form 5805. It would have been helpful to get a message such as "this entry is computed from Smart Worksheet xxx" or "this form is not required" or "override is not possible" etc. 3. Paying $25 for each state return is expensive for our household of 3 tax filers.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
Reviewer name: Redrover 59
4 out of 5 stars
4 out of 5 stars review

Another Tax Return completed

Never had a problem with TurboTax calculations. Sometimes have to search to see whether a particular topic has been covered (ie. QCDs when completing charitable donations), but generally fairly easy to use. The interface has improved a lot over the past few years, especially for Mac users.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.

Feb 21, 2026
Reviewer name: Sam20260221
4 out of 5 stars
4 out of 5 stars review

Intuit payment glitch: credit card exp. month

Turbotax Deluxe 2025 (desktop) downloaded, installed, and ran well on my VAIO laptop computer. There was one glitch: For state e-filing, the credit card expiration month didn't accept "10" or "12". I had to use a third credit card with a "03" expiration month, which was OK. This might have been an Intuit payment problem instead of Turbotax itself. Strange glitch.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 21, 2026
Reviewer name: JohnARCS
4 out of 5 stars
4 out of 5 stars review

Problem with Estimated Tax 2025 Desktop Deluxe

Had a problem in that using Questionnaire format. After entered Federal Estimated Tax Paid it had a box for Yes to State or No to State. Am in Florida - No State Tax. I hit NO button. It absolutely insisted on my entering State Estimated (which I finally did by entering Zero mount and both State and Local entries and using Undefined locality) to get through. Never had this problem in prior years. I tried several times and it insisted on entering State & Local Estimated Tax!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 15, 2026
Reviewer name: RMBatp
4 out of 5 stars
4 out of 5 stars review

Works well, could use a couple of fixes

I have a government issued PIN. You never prompt me to enter it and I come close to forgetting it every year. Also you continuously ask me to file state taxes even though I live in Tennessee, a state that has no income taxes. Once you know I don't have to file, please quit asking.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 10, 2026
Reviewer name: BGN1
3 out of 5 stars
3 out of 5 stars review

Pretty Good but...

Overall pretty good but unfortunately Turbo Tax failed to submit my returns because it needed an update.. It should have checked this before it to me to the final steps of entering ID and account info..I had to exit, download the updates, and start the final steps again. Also it des not always remember previous selections that you make. For instance when calculating mortgage interest it kept defaulting my HELOC to a refi when I was double checking my numbers for accuracy. i

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 14, 2026
Reviewer name: bbbb1111xxxx
2 out of 5 stars
2 out of 5 stars review

turbo tax is not as good as it used to be

i was very frustrated with your product this year. i dont feel you have the accuracy and detailed questions you used to in past years. such as 2025 return for hsa references 2024 hsa info reporting. 1099r questions need to be much more detailed and easier to understand so one knows exactly how to answer to get to the right answer. get these states to all allow efile without charging more. thats a bit rediculous and your company could very easily assist in making this happen.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 10, 2026
Reviewer name: Bank account import
4 out of 5 stars
4 out of 5 stars review

Import function for bank download

After I imported from Charles Schwab with multiple accounts, I selected the missing one ONLY to download. It wiped out the already ones which were downloaded earlier even they were updated. Should there be better interface for a user to control what ones to keep or reloaded.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 19, 2026
Reviewer name: Ratchet427
1 out of 5 stars
1 out of 5 stars review

Turbo Tax Stinks

My return got rejected. Why? It was because I was missing my IP PIN. There is a reason I do the step-by-step filing, so I don't miss inputting any information. ADD IT IN! I need to be able to file my taxes in period of time and not have to go in again to "correct it". I might as well do free file with the IRS. What is the point of your product.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630