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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 2,011-2,020 of 9,848 reviews
Feb 21, 2026
Sam20260221
4 out of 5 stars review

Intuit payment glitch: credit card exp. month

Turbotax Deluxe 2025 (desktop) downloaded, installed, and ran well on my VAIO laptop computer. There was one glitch: For state e-filing, the credit card expiration month didn't accept "10" or "12". I had to use a third credit card with a "03" expiration month, which was OK. This might have been an Intuit payment problem instead of Turbotax itself. Strange glitch.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 7, 2026
WHAT DO YOU MEAN WAIT
4 out of 5 stars review

Had to wait an hour to efile.

Had a little trouble getting my efile submitted in getting my payment that successfully went through, recognized by my downloaded TurboTax Deluxe software and then once excepted was told that I had to wait one hour and try submitting the efile returns again. Everything finally through once I waited and logged back in without any additional issues.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 6, 2026
m r w ill
3 out of 5 stars review

Where is my free federal e-file

why does my free 5 efile federal returns keep asking me to pay for them??? i know i have to pay state, but not FEDERAL. this is annoying and may be the last year for me on Turbo Tax after all these years since they it was introduced. It's beyond annoying and frustrating. now i have to yet call again and have TT do something at your end with my license number to fix the problem.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 21, 2026
MeyFam
3 out of 5 stars review

So-So Program that Nickel & Dimes You

Way more complicated than H&R Block and couldn't change an incorrect PIN when e-filing, so kept getting rejected. By the time all the costs of the whole filing experience, was almost that of filing with an accountant. Will NOT be using this program next year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 8, 2026
Henri9876
3 out of 5 stars review

Turbo Tax has a Problem

Normally TurboTax is great and it still is Except for one issue. Your program FROZE up when I was about to print my AZ tax return. I had to use the Task Manager to END the program because it FROZE up. Other than that the program was great. But I'm now going back to it, to see if there was anything else to do.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 22, 2026
Keith Retired
3 out of 5 stars review

Physical disk option preferable to Download only

I wish you had offered a physical disk option like I have been using for years which allowed the current software to include the previous tax year's numbers for comparison. This 2025 tax year felt significantly more difficult for me to navigate for some reason.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 21, 2026
HK Snob
2 out of 5 stars review

Increasing amount of software glitches every year

Five restarts of my laptop (3 year old Apple, updated immediately before installing TT2025) were required to finish filing. Three of these resulted in all data entered being lost due to the software freezing while attempting to save with a password, or being unable to enter data into fields for a second (newly added) W2. The dropdown for the security question froze onto the screen (blocking the help menu in other apps) and alsop required a forced restart. This was a fairly simple refund thatnormally takes 45-50 minutes to complete, bu turned into a 2-hour schemazel. After 19-years of TurboTax, which has gotten progressively worse in each of the last 3-years, this will be the last year I spend money and time on it, fighting software glitches.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 22, 2026
Mez313
1 out of 5 stars review

Turbo Tax lacks the latest requirement/updates

Turbo Tax never included the direct deposit mandate by the IRS! Now my son has to jump through hoops to get his refund. Turbo Tax washes their hands with this requirement. They should negotiate with the IRS to release the paper check immediately in accordance with their software and lack of the IRS requirement~

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 22, 2026
Prius909
4 out of 5 stars review

Long time user

I have used Turbo Tax for years and have been impressed with how well things are explained and how information is placed in the forms. I'm still not totally comfortable with the online version. I was not able to use my cursor to move around the forms, but needed to either use touch (which did not always work) or tab.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 7, 2026
Josh Turbo Tax
1 out of 5 stars review

Terrible experience. Should be free

clunky and not helpful. Everything always has something not functioning properly. Doesnt help you find more money just asks a bunch of useless questions. Non stop asking for money. every step would you like to spend more money on nothing. No direction for where anything is.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630