Turbotax Deluxe 2025 (desktop) downloaded, installed, and ran well on my VAIO laptop computer. There was one glitch: For state e-filing, the credit card expiration month didn't accept "10" or "12". I had to use a third credit card with a "03" expiration month, which was OK. This might have been an Intuit payment problem instead of Turbotax itself. Strange glitch.

Had a little trouble getting my efile submitted in getting my payment that successfully went through, recognized by my downloaded TurboTax Deluxe software and then once excepted was told that I had to wait one hour and try submitting the efile returns again. Everything finally through once I waited and logged back in without any additional issues.

why does my free 5 efile federal returns keep asking me to pay for them??? i know i have to pay state, but not FEDERAL. this is annoying and may be the last year for me on Turbo Tax after all these years since they it was introduced. It's beyond annoying and frustrating. now i have to yet call again and have TT do something at your end with my license number to fix the problem.

Way more complicated than H&R Block and couldn't change an incorrect PIN when e-filing, so kept getting rejected. By the time all the costs of the whole filing experience, was almost that of filing with an accountant. Will NOT be using this program next year.

Normally TurboTax is great and it still is Except for one issue. Your program FROZE up when I was about to print my AZ tax return. I had to use the Task Manager to END the program because it FROZE up. Other than that the program was great. But I'm now going back to it, to see if there was anything else to do.

I wish you had offered a physical disk option like I have been using for years which allowed the current software to include the previous tax year's numbers for comparison. This 2025 tax year felt significantly more difficult for me to navigate for some reason.

Five restarts of my laptop (3 year old Apple, updated immediately before installing TT2025) were required to finish filing. Three of these resulted in all data entered being lost due to the software freezing while attempting to save with a password, or being unable to enter data into fields for a second (newly added) W2. The dropdown for the security question froze onto the screen (blocking the help menu in other apps) and alsop required a forced restart. This was a fairly simple refund thatnormally takes 45-50 minutes to complete, bu turned into a 2-hour schemazel. After 19-years of TurboTax, which has gotten progressively worse in each of the last 3-years, this will be the last year I spend money and time on it, fighting software glitches.

Turbo Tax never included the direct deposit mandate by the IRS! Now my son has to jump through hoops to get his refund. Turbo Tax washes their hands with this requirement. They should negotiate with the IRS to release the paper check immediately in accordance with their software and lack of the IRS requirement~

I have used Turbo Tax for years and have been impressed with how well things are explained and how information is placed in the forms. I'm still not totally comfortable with the online version. I was not able to use my cursor to move around the forms, but needed to either use touch (which did not always work) or tab.

clunky and not helpful. Everything always has something not functioning properly. Doesnt help you find more money just asks a bunch of useless questions. Non stop asking for money. every step would you like to spend more money on nothing. No direction for where anything is.