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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 2,001-2,010 of 9,848 reviews
Feb 8, 2026
Henri9876
3 out of 5 stars review

Turbo Tax has a Problem

Normally TurboTax is great and it still is Except for one issue. Your program FROZE up when I was about to print my AZ tax return. I had to use the Task Manager to END the program because it FROZE up. Other than that the program was great. But I'm now going back to it, to see if there was anything else to do.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jan 24, 2026
Greg 100
4 out of 5 stars review

RMD is not well explained

We were unable to skip the state. When we clicked continue, TurboTax made us select a state. We live in Washington State, which has no income tax. We finished our filing by selecting finish state tax later. We couldn't get rid of Washington State. We bought the 2025 TurboTax Federal & 1-State, so that our son, who lives in Washington State, but works in Oregon, which does have income taxes, could use our TurboTax to complete his Federal & State taxes. If we're forced to buy another state package, since we couldn't skip selecting a state when we filed, that not right! We also struggled with out-of-country out-of-country social security. We had none in the states listed, but were forced to fill out info for Canada or delete, which we deleted. Not well explained either.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 6, 2026
RMD Problem
4 out of 5 stars review

RMD Problem

Entering the RMD should come before entering the 1099-R information. I had 2 1099-Rs from the same account and I had to redo the entries because the RMD was asked twice and became erroneously doubled. The work-around was to enter zero RMD for the second 1099-R.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 22, 2026
Old Geppy
5 out of 5 stars review

Great Product! Intuit products are the best.

I have used Turbo Tax desk top for many years and have found it excellent. This year it was a little more difficult than prior years due to the updates being slower than usual to come through and a quirk regarding the 1099Q. However, I will remain a loyal Turbo Tax user, and the price is very reasonable.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 6, 2026
HCSUE
4 out of 5 stars review

4 STARS 1ST TIME EVER; NO APP USE IF YOU DO ONLINE

USED IT NOW FOR SO MANY YEARS. THIS YEAR I WENT TO DO IT ONLINE VS THE APP ON MY IPAD AND THEY DON'T SEEM TO TALK TO ME ON THE APP NOW? YET MY INFO CAME IN FROM LAST YEAR.. WHY WOULD THE APP NOT PULL UP THE NEW RETURN. VERY INCONVENIENT. DO BETTER. NO REASON FOR THE DISCONNECT TO THE TURBOTAX APP. TSK TSK

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 15, 2026
bdog01
1 out of 5 stars review

2013 Software being used in 2025

Turbo Tax just isn't improving. This is essentially the same product I stared using in 2013. I used AI this year extensively to answer questions (and even flow) that TurboTax should have answered. I also used AI to find deductions that turbo tax missed!! TurboTax is vey much like Quicken. In it's day, it was great.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 21, 2026
ItsMeAUser
4 out of 5 stars review

Appreciated improvement. E-file still too high.

This year was a breeze to install and set up. In years past the download process was very aggravating so this is plus. Keep it up. My return is simple and for convenience I e-file my state return but I think $25.00 is outrageous for this service and I nearly elected just to print and mail it in.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 7, 2026
Been Around for Awhile
5 out of 5 stars review

Thirty Years of TurboTax

We've been using TurboTax for almost 30 years now, in six different states, with zero difficulties on either federal or state returns. Never got audited, even when we had some more complex filings. Choosing to let TurboTax go through everything often got us to remember certain one-time items that were important for the return. Keeping a pdf copy at the end has neatened up our storage - no more piles of paperwork (we pdf our receipts and expenses as well), and can readily keep everything sorted by year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Feb 15, 2026
MICHAEL
1 out of 5 stars review

Terrible product that was great

Absolutely garbage. I tried to edit my data by deleting a1099R input. It showed it deleted but when I went back to re enter, it was still there. After 3X I gave up. Wasted the $50 I spent and had to go online (different version) to redo my taxes ($78 purchase) NEVER use them again. Shame because this is the 5 th year I used Turbo Tax so it was easy to pull up my personal data. Don’t waste your time with this crap.

Helpful?22U339JSHUJV18095652630
Feb 14, 2026
DRBBBB
4 out of 5 stars review

Issues getting TT to open

TurboTax would not open. Had to take to a computer place who said my Webroot anti-virus was blocking it. Webroot has never blocked it before. So I talked to Webroot. I don't know if the issue was really theirs or Intuit's, but they uploaded some logs and said the following: "Thank you for the logs. We did find several Unknown determinations for AMD files which are not directly related to TurboTax. We reviewed the MD5 hashes and marked the files as Good to stop any monitoring we are performing while the applications are running." "When convenient, can you restart your machine and spin up TurboTax?" Whatever they did fixed it. It said the AMD fiIes were not really related to TurboTax, and this is a new computer, so I don't know if it's really due to Intuit's app. But.....

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.