I am most unhappy with the changes in the product--no "It's Deductible", cannot review forms before filing (yes, I read the instructions, but preview is not an option unless the return is open an you cannot open the return until it's filed--had to print. I made an error initially reporting a 1099R as a 403 B-it was not and I corrected, but the form kept citing an "error" for simplified method which is not what this is, and the correction that was input multiple times did not stop Turbo Tax from asking for info that was no part of the 1099 R. Also tax returns saved on the computer would not upload from last year, so everything had to be re-entered. As a long time Turbo Tax user, I am very disappointed in this product.

Graphic User Interface changes from last year, in federal return section, made the software more difficult to use, not easier. The VA state section is not much better than using paper forms. The charitable contribution section is still clunky, although a little better than last year. The user should be able to delete all charitable contributions entered at once, instead of each entry one by one. This enables easier comparisons of itemized versus standard deductions. (I want to be able to more easily delete all my charitable contribution information if I end up using the standard deduction.)

I have used it for years and typically have no issues and get back what I feel that I am due. However this year I needed to include a specific form with my return and when I went through the guided walkthrough instead of asking me additional question to actually determine the correct application of an entry TurboTax just decided that wasn't necessary and claimed the entry was income and didn't offer the form I knew for a fact must be included to exclude the entry as income. Fortunately, since I've used the product for so many years I knew I could access it and fill the form in via the menu and was able to correctly include the entries on the applicable form. If I was unaware of this it could have cause a inaccurate return and financially costly mistake.

Turbo Tax has been great up until this year. Now, the "It's Deductible" to figure the amounts of non-cash charitable contributions is no longer included. This means we have to use outside sources to figure the values of contributions. I will be looking at other tax software programs to use next year.

I tried to use the online filing, but your system could not find connection to my retirement sources. The names were not listed and trying to take photos and scan in 1099's was too difficult. It is much easier to just use my laptop and manually follow like in years past.

As usual the TurboTax desktop program was helpful and made doing taxes each year predictable and almost routine. I like the option of working on what I need rathe than the step-by-step. I've always found TurboTax accurate and have never had an issue with any of its calculations.

Some of the changes in how 1099s are entered are confusing and less clear than in previous years. I have multiple 1099 -INT -DIV -R and the process of getting the data into the system was confusing. Simplify and clarify, don't change just for change sake.

I used TurboTax two year now. I am thinking of going back and trying to HR Block again.. Turbotax was not ready before year end so I could not do a Pro-Forma return to determine tax liability. HR Block had better print options. HR block allowed me to go straight to the forms to input data straight in the form when I need to. My only problem with HR Block was 2023 when they had technical problem uploading tax forms from Fidelity.HR

Highly disappointed in the TY 2025 version of TurboTax. Too many glitches in the software resulted in it taking me twice the time it usually takes to do my taxes. Also, many of the help explanations were confusing. Frankly I got more help out of using GROK AI than I did from the actual software. I will come back and use TurboTax again only if they fix the problems.

I am not happy with Turbo Tax this year. The program is only available for download. I live in a rural area of Virginia that does not have high speed internet is only available with HughsNet ()which is a joke). Also I had to purchase a new computer and pay to have it installed. I'm 81 and this experience with Turbo Tax has me considering looking elsewhere next year. I have used Turbo Tax for over 30 years (every year) and you may loose a customer!!!!