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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 1,951-1,960 of 9,898 reviews
Apr 7, 2026
Reviewer name: Age77
1 out of 5 stars
1 out of 5 stars review

Forgot Social Security Income

I'm disappointed that Turbo Tax didn't ask me to enter my Social Security income on the federal and state returns I just filed. I thought it because SSN wasn't taxed this year but upon putting away a printed copy noticed it is on the form. Turbo Tax missed this in the final review which said my form was OK to email to the IRS and state, despite my filing a Senior 1040 and being 77 years old. Now I need to submit Amendments.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 16, 2026
Reviewer name: J1234567891011
2 out of 5 stars
2 out of 5 stars review

Last Year Using Turbo

Pre-purchased the deluxe edition and still seem to get hit with fees at the end. Also spent two hours getting a virtual machine up and running so I could use the desktop software I purchased. why I can't use the license in the browser or why "Windows 11 Required" isn't anywhere on the package beats me.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 15, 2026
Reviewer name: Sapien80
3 out of 5 stars
3 out of 5 stars review

Product stuck in the past

Interface is stuck in the last century software designs - uneven navigation, lack of overall consistency and thought-through design, lost of unneeded distractions and clicks needed -- but two product designs are stunning for second quarter of 21st century - - TT destroyed two open returns which I spent hours creating -- without any confirmation or warning!! -- when purchasing another state -- with a single click on an adjacent button (even unexpected on a purchase dialog) - product is missing dedicated AI assistant -- and even integration with ChatGPT -- forcing constant screenshotting and copying back and forth

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 21, 2026
Reviewer name: MsDusty
3 out of 5 stars
3 out of 5 stars review

RMD Category

The Section for 1099-Rs is inclusive of pensions, RMD, etc. The system assumed that my pension also had an RMD distribution. So much so, that it automatically included my pension which is generated by Prudential Retirement in the RMD sheet with my actual RMD which was generated by Wells Fargo. While it kept showing it as a error, there was no explanation as to why the system was picking it up as an error. This is a system problem that is a carry over from last year with the RMD distribution category. Maybe the RMD function should be in a different section. Turbo Tax is not intuitive and you really do need some Accounting experience.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 2, 2026
Reviewer name: MaG51
5 out of 5 stars
5 out of 5 stars review

Perfect

Quick, Easy and Thorough, plus the comfort of knowing it's done right. It quickly fills out common areas from year to year, and guides you through new ones with enhanced features and compatible with the IRS forms, plus interfaces. When complete, you know it's accurate.with the Federal and State requirements.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.

Apr 14, 2026
Reviewer name: rjwNC
4 out of 5 stars
4 out of 5 stars review

TurboTax is good - a Reliable Program

The new format for entry with "squares" for the different accounts to pick a square, then import or hand ennter is very non-user friendly. The sequence is select an account, select import or hand enter, then present the needed fields. It kept switching between the entry methods without m asking it to switch.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 1, 2026
Reviewer name: me1000000000000
3 out of 5 stars
3 out of 5 stars review

Turbo Tax used to be better

Everything was OK until end review and submittal. I was stuck in a loop. I continued to get a message stating that my occupation line on Alabama work sheet had too many characters, but it would NOT let me make changes. I tried several different methods but still haven' been able to submit my state taxes yet.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jan 26, 2026
Reviewer name: Thomcat460
3 out of 5 stars
3 out of 5 stars review

Turbo Tax is average

Too many errors in the program. Can't print state returns and can't get the link to work that will notify me when I can print it. Had to wait to install numbers in the 1099R section and that link to notofy me only sent me to a form that wasn't relevent. The program for helping with donations is now missing, That was always extremly helpful in tha past.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 10, 2026
Reviewer name: CMViola
4 out of 5 stars
4 out of 5 stars review

Useful but needs and update

The Turbo Tax software is easy to use and for the most part is extremely user friendly. My only concern is that the software doesn't ask for the IP PIN and when I type the question into the Turbo Tax Help option the program didn't recognize IP PIN and kept asking if I needed to update my personal information.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 10, 2026
Reviewer name: ToWhomIt May Conern
4 out of 5 stars
4 out of 5 stars review

obscure or missing

make the best way to file (standard deduction vs itemizing) more obvious. when I clicked to find the most deductions, you didn't even offer that I would pay only 1/3 of the taxes the standaard deduct would allow. Why? I had already put in all of my deductions. And you automatically chose automatic deduction ...I had a hard time finding the slide to change to itemizing. too obscure. Also, some of the explanations (highlighted ) revealed no information. What? Why?!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.