I made the mistake of entering charitable contributions twice. Once as a deduction from my RMD and then again as an itemized deduction. This had no impact on my federal return but did carry through to my state return. It was only I filed my return did I think through the consequences of how that could be an error. I submitted an amended return. Perhaps an "error check" would have caught this for me prior to filing.

Turbo Tax software is accurate and relatively straight forward to use. Intuit Turbo Tax fees are extreme, charges for electronic filing of state returns and the cost of an additional state return almost equal to the cost to he Deluxe Turbo Tax package are beyond other vendors offerings. Will review options from other vendors that provide multiple state returns and no or minimal electronic filing fees.

I found this year's Turbo Tax Deluxe - Desktop to be a lot more confusing than last year's forms. I must prefer the disk I downloaded last year. This year I had a hard time editing the entries. It definitely was not clear on how to accomplish this issue.

Mostly I am satisfied with the way turbo tax interacts with me. I do have an issue with going down a topic that I think I needed but then didn't yet the forms stick around. When doing the final review turbo tax then flags uncompleted forms as errors.

Software is fine. There seem to be some changes to questions that made things less intuitive than previous years. When submitting forms. I had the same issue as other people where you could not enter the month for expiration date on credit card. This needs to get fixed, I will look at another company.

I have used Turbotax for last several years without any issues. However, this year my experience in installing the software on my Windows PC was a nightmare. I kept getting error messages asking me to switch user, without giving anymore real info to solve the problem. The few suggestions were useless. After wasting a lot of time, I had to install the software on another PC and it worked.

When TurboTax starts up on my computer, it usually says "Update will take 5 minutes." Several hours later, it finally has updated all that it needs to change/add, and is ready for the user to begin utilizing the program. I have a fast connection rate with my computer ISP, but that doesn't seem to affect the rate of update from the program. It wastes a lot of time.

Every year it seems the software gets worse and there's less functionality too help oneself problem solve, understand one's entries and how they tie to forms/worksheets. I guess that's because Intuit/TT wants to upsell their services. The foreign tax credit piece is fraught with errors.

I love Turbotax and I have used it for a long time...20+ years. It is easy and fun to us and it gives me great confidence that I will not make a mistake. My one complaint is that I had a minor problem with saving my file but I could not find a number to call for help. I eventually figured it out on my own.

It was easy to use again. I have used TurboTax for more years than I can remember, can't remember how long ago I first started using it but it has been a long time. I have just finished another year that was easy to follow as always and it was compatible with my computer and loaded with no major issues. It was easy to follow the step by step information. Keep up the good work, I appreciate it.