Once filed can't go back and verify what was filed electronically vs printed to file by mail. Not sure if state was actually filed or not. Can't verify through the product. Can't go to state without going through the federal information first. Even just for review.

I've used TurboTax Software for about 16 years or more . This year, a few glitches told me I owned property in another county (not true), and at times it was not easy to determine how to proceed. The process for acquiring documents/data from other institutions is not intuitive in the screen icons. It takes some extra patients to figure it out, and frankly, it should not be that difficult.

Generally good but the Desktop Deluxe version seems inferior to the next level versions I have used in the past in more than just guidance. It almost seems archaic in comparison. I had to go back several times to figure out why I was being led by the leash to where I was going. I had no problem saving my file easily as a PDF but make it easier to save in TurboTax's format so I can save it on a portable hard drive for use later (next year) on either a Windows or Apple computer. Not intuitive to have "print" being used to "save"! Also found it non-intuitive to just accept the fact that for some reason I wasn't getting the benefit of tax law changes until I used my personal knowledge when looking at the final product to determine the way income related to the calculations. It seems like there ought to be a better way to meet the needs of the customer. I'm likely more tax savvy than average as I have completed my taxes on paper "back in the day" and know how to complete the forms but at this rate I think I could file my taxes myself about as easily as I can using TurboTax Desktop Deluxe.

Need to have someway of preventing duplicate downloads of tax data from investment firms. I accidently downloaded my info twice and it set up each download as a separate taxable event. If I wouldn't have caught it, there would have been double the income and gains . Not a good thing !

Had more problems with the software this year than all of the other years combined. The software wanted to know if any of my pension was going to the RMD. It took one of your support people pointing out that was what the message was asking. Since RMD's are taken out of IRA's, the question doesn't make any sense. Since your software "CURRENTLY" downloads the RMD data the question again makes no sense.

I've been using Turbo Tax for over 25 years. This year's version is by far the worst and most frustrating. I'll be looking for new software next year. Why do I have to download the software every day? It takes over a half hour every time I have to download! I couldn't get my broker data this year. I had to enter everything by hand! I've had struggles in the past that customer service helped me thru, but this year was awful. With all the trouble I've had, it leaves me concerned about accuracy. In my mind, most of the struggle is intentional, because TurboTax wants everyone to use the online version.

I have used TurboTax for many years... but this year has been a struggle. I don't think it was ready for use when they rolled it out! I keep getting the message that forms are missing and I need to reinstall the software. I did re-install it one time, and I am still getting the message. I also had a problem with entering my tax info. As I was entering 1099-R info, I noticed that the tax total wasn't changing. The forms still said they needed to be reviewed when I was complete, too. I ended up having to delete the ones (that were carried over from the previous year) and re-enter it. Had I not noticed, my taxes would not have been correct when I filed. I just submitted my 3rd return as e-file, and a message popped up that I had reached my e-file limit of 5 returns! So, I am sure that is going to be a fight when I try to submit my other 2 returns that I have left to file. I have been less than impressed with TurboTax this year. I may be switching next year... I just need to see how big of a headache that is first.

Excellent program. Makes filing your taxes effortless. I have been using Turbo Tax for many years without errors or difficulties. Highly recommend its use to everyone. Don't pay a preparer to use software to prepare your return when Turbo Tax will walk you through it in the comfort of your own home.

I have been a loyal Turbo Tax client for over 20 years, subscribing and paying every year. Your tool CLEARLY says "E-FILE FOR FREE". This year I notice that in addition to the fees for purchasing the tool I now have to pay an additional $40 to e-file because I get a refund. That is the definition of a misrepresentation. I wil be looking for tax tools elsewhere next year.

Seems like there were more bugs/glitches this year - or maybe just ones that applied to me. Got a few error messages and situations like TT suddenly quitting, but was finally able to file. With the Energy Credits, TT forced some entries that I didn't think applied to me but resulted in zero dollar impact so I just shrugged them off. Also, some of my Schwab 1099 data didn't transfer cleanly. It would be nice if you offered the option to partially edit exported information. I didn't want to undo the export just to fix one entry.