Desktop product interface easy to use with the forms feature. Most points are clearly explained, covering a variety of potential situations. They do a good job with the walkthrough for the most part. It was a bit intimidating the first time (I used to do it by hand and mail when my tax situation was incredibly simple), but this is now my third year using it now that I have a few more considerations, and I'm happy with it.

Generally good but the Desktop Deluxe version seems inferior to the next level versions I have used in the past in more than just guidance. It almost seems archaic in comparison. I had to go back several times to figure out why I was being led by the leash to where I was going. I had no problem saving my file easily as a PDF but make it easier to save in TurboTax's format so I can save it on a portable hard drive for use later (next year) on either a Windows or Apple computer. Not intuitive to have "print" being used to "save"! Also found it non-intuitive to just accept the fact that for some reason I wasn't getting the benefit of tax law changes until I used my personal knowledge when looking at the final product to determine the way income related to the calculations. It seems like there ought to be a better way to meet the needs of the customer. I'm likely more tax savvy than average as I have completed my taxes on paper "back in the day" and know how to complete the forms but at this rate I think I could file my taxes myself about as easily as I can using TurboTax Desktop Deluxe.

Working with TurboTax is easy as long as one doesn't hit a software snag. That appears to be the situation since after completing the entries and requesting a print of the returns, all I receive are pages of misaligned scrambled letters, symbols and numbers. The worst thing, without paying $60 dollars there is no one to reach out to. Spending time to trouble shoot and failing to find a solution is unacceptable. But I am caught between a rock and a hard spot. Very disappointed with my purchase of Intuit Turbotax.

Please enhance import interface with JP Morgan Chase. I always need to go to forms to correct the entries every year I use TruboTax. 2025 version got stuck with digital asset questions that every 1099B entry requires manual override, which is a lot for my portfolio. in 2025 I searched JP Morgan Securities then in 2026 I needed to search Chase. Thank you for continuing to improve the interface.

Intuitive interface, but tending to have redundant and confusing questions after initial highlighted question, unlike in past years where it seemed that a single question with asked and without having to place context additional questions. Overall still the best tax prep product I have used and still the best bang for one's dollar.

I have used Turbo Tax for many years with difficulty. This year I have had some gliches after the usual updates that load upon restarting my return. After the update the program would fall back to starting a new return or not start at-all and I would have to start the program by selecting the last save document. The program functioned normally after that action.

I've used TurboTax for years. I'm looking for an alternative next year. Too many pop ups asking for more money. I had trouble with the download and although I was registered, I ended up having to pay an additional $40 to download the state version.....long story. Anyway, there's got to be better options out there and I'm going to find one.

Fed return was accepted right away. NY state return was blocked until I went to Internet and Googled my problem. They (AI) pointed out that on 1099R, box #1 info had to be manually entered in box #16 or else TurboTax would reject it. This did NOT happen when I did my 2024 returns with very similar 1099Rs included.

I have been using Turbo Tax for 0ver 10 years now. It was bad enough to have to have to purchase a new laptop because Turbo Tax no longer supports Windows 10, but now it seems less user friendly. There were a number of additional questions that were never asked before and it seems more difficult to go back without having to answer those same questions again. Also, this year's version will not let me even start my city tax return until I file my federal return. I don't understand why. If Turbo Tax didn't hold all my previous year's return. I may consider using another software option.

I really like using TurboTax to process my federal and state income tax returns. HOWEVER, the trick that was pulled this year (of having to have Windows 11 to process the return was sneaky and underhanded! i feel taking advantage of by Intuit and Microsoft and feel there was a handshake agreement between the two companies to make more money for shareholders. I went out and bought a new computer to process and file my return but when it's no longer compatible with whatever year TurboTax, I will go to a tax company and have them complete my return....bye, bye TurboTax! Additionally, after I learned and was shocked that I needed a 64 bit computer and my 32 bit wouldn't work with TT, I started a return on the internet version. What a piece of junk!!! It was difficult to follow and the "impoting" function is a joke. There are only 6-8 companies available for import and I think I could only use one out of the seven I needed. I will not be going down that route again!!