At the beginning, tell me what documents I need (credit card numbers, driver's license numbers, etc. Also, since you only now support Windows 11, I never found a way to utilize the info from my prior returns. As a result, it took much longer to file my returns electronically than if I just printed it and wrote a check,

Turbo Tax said my return was complete, but the rental property depreciation section was not update as promised by TurboTax on 02/01/2026 as promised. Turbo Tax did not flag my return as incomplete even though it did not update depreciation. Luckily, I reviewed my return and noticed the depreciation amount missing before I filed. Turbo Tax continued to LIE and indicate that the depreciation section would be updated BY 02/01/2026, which it was not. It wasn't updated by almost a month AFTER it was PROMISED by Turbo Tax.

The software is accurate and ultimately gets the job done, but the experience is frustrating and unnecessarily manipulative. TurboTax repeatedly tried to push me between online and desktop versions, surfaced fees very late in the process, and attempted to upsell Audit Defense even though I had already paid for it. The constant upsells and confusing pricing screens make the process feel intentionally deceptive rather than transparent.

I was able to successfully complete and file my Federal and State returns with TurboTax but it was not easy. I was prompted to correct errors several times but it was very difficult to figure out how and the instructions were not clear or easy to follow. I had to use my best guess about what to do and hope for the best. It took almost six hours to do both returns, almost double the time TurboTax said it would take.

In past years, I have not had any issues using TurboTax. This year, we did not get the $10 promotional credit, and the IRS is mailing our refund. We paid extra for early delivery, and our E-File specified direct deposit. Our state return was delivered to our account without a problem. You cannot get any response from a human at Intuit, and their AI Bot is useless. It appears that their software is not really working all that well this year. I overpaid for what I received and regret purchasing TurboTax. After 15 years of filing with this program, I will look for a different option next year. If you are thinking about TurboTax for 2025, you might want to look for something else.

Had a problem with the Importing Process from Morgan Stanley E-Trade Accounts. Had to call Customer service. Also when the review process was done it said that I had 36 errors. This was due to the importing of incomplete sale dates on certain Wash sales for stocks. never had that problem before in my 20 plus years of using Turbo Tax. Other than that it worked fine as usual.

I use a Mac, not a PC. Again this year, the latest version of TurboTax refused to acknowledge that I had a TurboTax file from last year. I had to go on line to find out from others that I had to go back to 2024 and restart everything. A couple years ago, I did what TurboTax recommended about using a password to save a file, and ended up having to enter everything by hand. I'll never do that again.

Good program. Help is among the best I've experienced. One annoyance is that when saving then exiting, the temp file that starts with ~ does not close and seems to restrict working on the next TurboTax session. I've had to delete the file before continuing.

Everything worked except when I went to submit the taxes , it would not let me. On a 1099-R form box 14. I had 2,000.00 for State taxes. It said something like it can not be more than the distribution (don't remember the exact comment). I had no ideal what to do and I tripple checked the input I put in for the 1099-R. Finally I lost hope with Turbo tax and Googled it and found something about filling in box 16 (which was blank) with what was in box 1. What a lot of time I spent ......

too hard to maneuver back and forth too many steps for easy things (interest and dividends for example) $10 discount is useless for many (unless you have a 2nd state - this was a change in last few years.) Very user unfriendly And trying to upsell every step of the way is tiresome And about 25+ years a user!