Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

Member photos

Sort by |
Showing 1,911-1,920 of 9,898 reviews
Mar 11, 2026
Reviewer name: DaJohnB
3 out of 5 stars
3 out of 5 stars review

Some problems

FTC not included on return cover Summary's total tax. Could not remove another (unneeded) state return. It arrived here because my 100% residency in one state was mishandled by TTax. Poor programming on form listing our pensions. Moving amounts from one of us (error) to the other does not edit properly. Had to delete each entry and re-enter it in the correct. Intuit -TTax is very late getting the program ready for customers. Updating frequently during the tax prep season is poor management and/or limited staffing.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 6, 2026
Reviewer name: 3rdSFG
5 out of 5 stars
5 out of 5 stars review

Not Missing "It's Deductible” - It is built in

Very easy to use with great guidance. Suggestion: In the section where we can enter our Donation expenses, Turbo Tax displays entries from last year. It would be helpful if this list was in alphabetical order, Also, a search box would also be very helpful. I thought I would miss "Its Deductible”, but what you now have is very usable and helpful. Great product!! I have been using since 1989. Thank you for making this product even better. It makes my job easier.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 4, 2026
Reviewer name: Againyetstill
3 out of 5 stars
3 out of 5 stars review

Used what was available

This product is used because it is the most widely known. It works, but every year there are confusing features and disconnects between information on forms and what is available in the drop-down menus in the software. The options still dont include a "take the standard deduction" button...which is frustrating for veteran tax-filers who don't want to go through 30 menus on information they aren't going to fill out.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 28, 2026
Reviewer name: VJB1
3 out of 5 stars
3 out of 5 stars review

Problems with Oregon Return

1) Program did not calculate additional taxable income for Oregon (code 158) when I corrected a 1099-DIV from all Oregon Exempt to mulltiple state. Had to enter manually. 2) Used Oregon's DOR "What's my kicker" and overrode Turbo's calculation but could not e-file until I found last years taxes so I could enter last years tax amount which Turbo could have carried over from last years return. Better yet give access to Oregon What's my kicker. 3) Can't uncheck review topics because AI thinks I'm too dumb to be able to choose the correct topics. This year was a real disappointment.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 14, 2026
Reviewer name: josephsb
4 out of 5 stars
4 out of 5 stars review

just OK

Not enough help without discussing with an agent. I liked the old TurboTax, where the help documents were good; instead, they are always trying to steer you to an agent or talk to someone at TurboTax. I have been using this product for over 30 years.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 15, 2026
Reviewer name: Frontman2977
4 out of 5 stars
4 out of 5 stars review

Very Good Product for Non-Professionals

The walkthrough of individual topics in Income and Credits sections is thorough and very helpful to non-tax professionals. Everything went smoothly with the exception of importing data from the previous year's return. For some reason, it added $11,000,000 to my AGI (I wish) and also incorrectly imported my bank account number, leaving off 3-4 digits in the front, so be careful to check this data, especially if you use your previous year's AGI in e-filing your return.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 16, 2026
Reviewer name: MCB1962
4 out of 5 stars
4 out of 5 stars review

Live Help & It's Deductible

The person I connected with for Live Help and I think she gave me the right advice which did help although I would have felt better if I could have connected with a Time Share Expert. Also, you need to bring back ItsDeductible. I had to find another tool for tracking. It was so much more convenient having it in the tool. I would have given you 5 stars if you still had this in the tool.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Feb 10, 2026
Reviewer name: SaltyDon
5 out of 5 stars
5 out of 5 stars review

Solid and Dependable Intormaion

I have been using TurboTax for the past 15 years, or so, and this was the first time I had ever had to contact a Tax Advisor for assistance. I had a complicated question while doing my return, and I contacted Brenda at TurboTax, and she gave me solid and dependable information to my question.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.

Feb 10, 2026
Reviewer name: Charlieboy5
5 out of 5 stars
5 out of 5 stars review

TurboTax is awesome!

TurboTax made it very easywas to complete our family taxes. Clear, concise and accurate. Very compatible to our software and appreciated the ability to transfer last year's turbotax submission information into the current year, saved quite a few steps and time. Being a longtime user very pleased.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Apr 9, 2026
Reviewer name: OldDude26
3 out of 5 stars
3 out of 5 stars review

Not as easy as previous years

I have used TurbTax for around 15 years. This year's version was not as good as past years. I had to shut down yesterday because it kept sending me back to a previous page but would not allow me to edit the previous page. That part was better today, but it was still a more laborious process that past years.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630