Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

Member photos

Sort by |
Showing 1,891-1,900 of 9,898 reviews
Feb 26, 2026
Reviewer name: tweid
3 out of 5 stars
3 out of 5 stars review

The Online vVersion Issue?

I'm trying to print out the Estimated Tax Vouchers for 2026 and I have DO NOT FILE FORM NOT FINAL on them. I have tried accessing all of the Help topics but cannot seem to find the answer. My 2025 return has been e-filed and accepted by IRS using the Online version, but the forms are still showing this warning.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 9, 2026
Reviewer name: CO State issue
4 out of 5 stars
4 out of 5 stars review

State problem

Have always given turbo tax a 5 because it easily met my needs in preparing a relatively simple return. In past years, I prepared my state return in turbo tax, but transferred all the info to the state website and filed it directly with the state to avoid the extra filing fee. Decided to "splurge" this year an avoid the hassle of having to transfer all my info to the state website. It was only AFTER paying the fee that I learned that Turbotax does not have a way to attach the required documentation for a state credit. So now I need to figure out how to do that through the state website. VERY DISAPPOINTED and QUITE ANNOYED.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 26, 2026
Reviewer name: sfm1950
3 out of 5 stars
3 out of 5 stars review

Desktop version good, online version bad

On the whole, it worked well. It did not, however, ask me if I wanted to apply my refund to next year's taxes as it always has in the past. Also, I initially tried the online version, but it would not let me transfer my data from last year's return. It told me the file was corrupt even though I could open and close it with last year's desktop version and had no problem transferring the data into this year's desktop version. I am unhappy that I ended up paying for both the online and the desktop version.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 11, 2026
Reviewer name: Falcosbuddy
4 out of 5 stars
4 out of 5 stars review

Good product but issue with validation

Would have been 5 stars, but when attempting to file, product failed validation and I had to wait until another update was available to download to clear. Problem described in link below https://ttlc.intuit.com/community/college-education/discussion/failed-validation-my-turbotax-deluxe-is-up-to-date-but-it-still-asks-for-an-update/00/3484353

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 10, 2026
Reviewer name: DJDon222
5 out of 5 stars
5 out of 5 stars review

Turbo Tax has never failed me!

I have been using Turbo Tax for years. The Step by Step process is so easy to use and I have never had any problems with Any of my returns. They have all been accurate as I have never been audited or questioned. I have never had a reason to want to try any other Tax Prep Program.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Apr 5, 2026
Reviewer name: Michael13Michael
3 out of 5 stars
3 out of 5 stars review

Turbo Tax is getting harder for average taxpayers

TurboTax used to be an excellent product for 'normal' taxpayers. I no longer think this is the case. If I wanted to consult with an accountant I wouldn't use TurboTax, yet the product is headed towards that very eventuality. Make it easy for the average taxpayer and stop trying to sell 'professional help'. It used to be a GREAT product that I used to highly recommend to friends; that is no longer the case.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 9, 2026
Reviewer name: CJNelson00
2 out of 5 stars
2 out of 5 stars review

Need directional changes

TT kept crashing at startup. Popup appears, but before you can select the form to continue, TT application disappeared. Very fustrating. Dont like the idea cant download TT from Microsoft Store because Intuit wont collaborate with Microsoft to allow Windows S (Secured) OS systems to use TT. DOnt like recommendation to disable Secured. (3rd year complaining about this.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 24, 2026
Reviewer name: none1234gmailcom
3 out of 5 stars
3 out of 5 stars review

Long time turbo tax user experience

Fairly straightforward taking you through your taxes with either stepping you through all the topics or choosing which ones to deal with. Does fairly good job of asking you all the questions you need. Drives me crazy though that some things do not carry forward - why do I have to put my drivers license in every year, rather than bring it forward for instance (it does bring forward most things but there are a few that I have to deal with every year). I never have trouble with accuracy - but not all the questions are straightforward/step you through things - ie., there are times when it doesn't ask for cost basis - and you need to know it needs to be added. Through the years increasingly asking/trying to upsell(how many times do I have to tell I do not want to pay for advisor help. Big advantage is that it saves data on my hard drive so I don't have to worry about my data being available on the net. Works fine with my Mac.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 15, 2026
Reviewer name: moreld28
5 out of 5 stars
5 out of 5 stars review

More Fluid This Year

The version for 2025 was a bit harder to use than previous years. The flow was missing, believe it was due to the software moving ahead of where I expected it to be. Had to back up a couple of times and redo a section because of it. Bottom line it works, will continue using it in the future.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Feb 7, 2026
Reviewer name: l3oywonder
3 out of 5 stars
3 out of 5 stars review

Very expensive tool for mandatory tax filing

The tools do a good job of guiding the user through all of the categories. Most of the help pages are truly helpful. But, there is so much complexity in all of the forms and required paperwork that it is unimaginable that the majority of users will accomplish filing in a short amount of time. The worst part of using these tools is the outrageous high costs associated with the program price and filing fees. With millions of tax filers, the company must be making billions. Works fine on MacOS. Assume the calculations are correct.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630