The section that asks about entering Block 16 (State Distribution) from my 1099R must be explained in more detail in the program. I don't have a block 16 on my 1099R, so I didn't know what to enter. I had to search online to determine to enter my block 2A figure (taxable income).

I have used Turbotax for almost a decade, maybe longer. It's pretty easy and user friendly, however, I rated it a 3 because the print is so SMALL, hard to read and unchangeable. I also know, it IS something that can be updated so that each user can adjust the font size to what is comfortable for them. PLEASE, add this ability to adjust the font size to Turbotax for our 2026 tax return time and you'll probably get a lot more 5 stars!

I paid for the desktop version. When I finished and was ready to file, the program told me it had to charge me $40 to file my Federal taxes. It also wants ti charge me $40 to file my state form. I spoke with Turbotax, and they were baffled and sent me a link to download it again. Same issue. I spoke with Sam's club, and as expected, there is nothing they can do. I've been using TurboTax for years, but never again.

The tools do a good job of guiding the user through all of the categories. Most of the help pages are truly helpful. But, there is so much complexity in all of the forms and required paperwork that it is unimaginable that the majority of users will accomplish filing in a short amount of time. The worst part of using these tools is the outrageous high costs associated with the program price and filing fees. With millions of tax filers, the company must be making billions. Works fine on MacOS. Assume the calculations are correct.

I was going to use the on-line version. However, it did not transfer all the data from my previous years returns. I would have to enter all the info from my various accounts, i.e. addresses, TINs, acc #s, etc. So, it was easier to switch back to the desktop version. If you are going to offer an on-line version there should be an option to transfer from previous desktop versions, ran into two problems with the the desktop version. First, after importing my data from Schwab, there was no way to return to my return from the import success screen. I finally had to enter the data manually. Second, at the end of the income section I was asked if I had any digital currency transactions. I replied Yes and hit continue, but the program then just went into the Deductions portion. No way to enter my transaction. It took a lot of digging to find how to enter the Form 1099-DA info as it was well hidden in the Wages and Income drop down.

I have been a customer for many years. Doesn't pay to buy your product early as so much is not available. i like to get things early...unfortunately, you are part of the problem and not the solution. i also don't appreciate how you have increased your add on fees.

After an online update, the program became unusable due to Error Code 70001. I had to call tech support and the wait time was over 20 minutes, which seemed too long to me. I did all sorts of trouble shooting, like clearing the cache, rebooting several times, clearing Task manager nad the like. Ultimatley, had to uninstall and re-install the whole program to get it working again. Most annoying. Some online research revealed this has been a know issue for several years now and Intuit has yet to fix it!!!! Shame on them...

The program was extremely difficult because the password chain required was hard to find. I couldn't find mine. I had to install without it, but the instructions do not tell you how to do that. Additionally, it would not transfer the information from last year's return. I finally opened last year's app, which showed an update available, updated the app, opened the return, and saved. After that the information transferred. How are users supposed to know to reopen the prior year's application to check for updates when the return was filed a year ago. This year's edition was not very user friendly.

This years seems less flexible than previous years. Turbo Tax always says there is no cost to e-file Federal Tax, not totally true since there is a processing fee of $65 for your refund. This should be noted upfront and noted there may be additions changes with this e-filing

I did not know where to find downloaded information. Quick tips did not help, so I entered the information myself. Also, before when downloading from Merrill, one request got al h 1099s and stock informtion. It was not clear if I had to download multiple times to get 1099DIV and then 1099INT.