Social Security and Pension areas were not readily available, I had to use the help menu for guidance. Schedule C was also difficult to get to. I will be ready next year to move faster now that I have familiarized myself with the program...if I remember how to find them next year.

Turbo Tax is extremely helpful for completing taxes. However the new user interface for completing Interest and Dividends entry is very poor. in my opinion.It has been this way for a couple years. It is different from every other interface and looks like it was written by a different company. Combining the Interest, Dividend and Capital Gain/Stock sales sections make it very different to make changes later. If you need to update an Interest entry, You have to scroll through all the different other entries to find the one you want. This is my biggest frustration with the tool.

TT kept crashing at startup. Popup appears, but before you can select the form to continue, TT application disappeared. Very fustrating. Dont like the idea cant download TT from Microsoft Store because Intuit wont collaborate with Microsoft to allow Windows S (Secured) OS systems to use TT. DOnt like recommendation to disable Secured. (3rd year complaining about this.

I like the walk-through approach even though this is 3rd or 4th year where we only get the standard deduction. The efile screen still hasn't been formatted to fit the screen so I can't click on continue without first making the taskbar disappear. TY 2024 had the same problem. When attempting to efile - received another error - this time it asked for my county?? Why couldn't Intuit pull this automatically from the zip code?

I have been using Turbo Tax for at least 19-20 years and it seems to get better every year. My ex-husband is an Enrolled Agent and I've learned a lot from him. I did have an issue this year. I had a dividend and I want to say o t dividend reporting form in TT in Box 7 it showed a -0.30. TT did not like that, but I felt weird changing it to a zero because technically it was not accurate. I would suggest that if that kind of a figure is irrelevant, then TT should prefill it as such. Otherwise, TT is my go-to!

I have used you for more than 25 years. There are still a few things to improve. In general, inputting directing from the forms received from Payors would be nice, such as 1095C and 5498-SA. Blocking the 8949 input was not helpful. I helped someone with your on-line system. I did not find it friendly. I will stick with Deluxe version, which has served me well.

I've used TT for many years, but it never seemed this disjointed with an often irrelevant workflow. I had to use Gemini AI to get past the Canadian RPP, which Gemini noted was a known problem for more than one year that is still unresolved. I've never lived in Canada, but it did not stop you from forcing me into that loop that never ends. I teach personal finance and recommend TT regularly. I will be more reserved in my recommendation in 2026. I will use TT next year, it will be my first year of retirement. If it is like this year, I will be saying goodbye and looking for an alternative. I would be sad to do so, but that is not as bad as the frustration experienced today. Sincerely, Allen in Virginia

I have been using Turbo Tax for over 10 years but this years version was somewhat disappointing. It would not pull information from previous year files requiring all data and info to be entered from a blank form and some help screens were blank pages.

Hate new charitable contributions section! The previous Tax Year programs made it possible to alphabetize the various contributions to make them easier to find and work with. I think you could also rearrange the entries to suit my needs. Please retool and improve the charitable contributions section for TY 2026. Thanks!

Most years I would give a FIVE STAR RATING. This year some things changed, and I got a couple of weird messages when I restarted the filing. The biggest sadness for me was not having the Intuit donation helper - where it suggests appropriate prices for household and clothing items donated. Hopefully that will be back next year. It's an easy, user-friendly system and I've rarely had any issues!