Expecting the best from TurboTax is something I look forward to each year at tax time. We have been doing our taxes with TurboTax for more years than I can remember. We have never had an audit or ever had to deal with a mistaked on our Federal or State returns. The step-by-step guidance furnished by the program is without equal. We have confidently recommended TurboTax to others for years. We will continue to use and recommend in the years to come.

Not as impressed this year as in previous years. Frequently our refund numbers changed without changing the data input. Scrolling of dropdown menus often did not work. Input of data frequently incomplete, for example, sometimes our address would not be complete, even when transferring from one correct entry to a new one. Even here, carefully typing in this comment box, the AI-generated topics are flashing and it is erasing letters that I am correctly typing to put in words spelled incorrectly. I can only wonder at the unhelpful reliance on AI this year. Somewhat disappointed in what used to be a very reliable product.

Entering was easy. I had a question that wasn't answered with the form and help feature but I worked through that. Printing would only preview and not print but I saved to PDF and printed from there. Like all software not perfect but I rely on Turbo Tax to get me through it.

As usual the TurboTax desktop program was helpful and made doing taxes each year predictable and almost routine. I like the option of working on what I need rathe than the step-by-step. I've always found TurboTax accurate and have never had an issue with any of its calculations.

you are no different than the other software providers, if HRB didn't sell my info to Meta, i would still be using their software; you don't allow for a no answer for up selling questions, just 'I'll do it later' type answer choice which i find very annoying please remember no means no

I have always loved and used turbo tax. Today I was instructed to download the 2022 software in order to do so. When I completed all steps to file these taxes, I was informed they have to be printed and mailed and I was unable to use the software to do so. I am very disappointed that I spent $80.00 to have to mail my return in. This seems very redundant and a waste of money.

Everything was great. My only additional hope was to learn more about the depreciation options for the new pole building I constructed last year for my business. Was hoping to learn more about the 15 year depreciation option and when that applies instead of just doing the 39 year depreciation. But all fine.

Turbo Tax has been my Go To tax program since well before they were ever 'called' Turbo Tax .. and they will continue to be the preferred source for my income tax filing annually. East to follow, while quick, accurate, and always love getting to the audits when my filing is All Over !

Driving us towards cloud-based by making desktop more painful is poor form. On top of that, elimaniting "ItsDeductible" was a bonehead move. Next year, whoever has that capability will get my business. You guys took a good thing with a loyal following and practically have asked us to look elsewhere.

I have been a TurboTax user for over 10 years and typically rave and recommend to others. This year I am extremely disappointed in the product and do not plan to purchase for my 2026 returns or continue recommending. Reasons - 1) discontinuance of an incorporated Its Deductable charitable valuation tool. Not disclosed in product advertisements before I purchased and alternative promised tool too late for me to wait for. 2) late availability of 1099 R form, and included form to ask for notification by email when available was nonfunctional as it included another prefilled form number. 3) Buggy charitable contributions entry with disappearing entered contributions if you deleted another charity form after making entries. Disappointing. I plan to change tax software next year.