My NYS return would not Transmit to NYS Claimed my Tax withholding in box 14 of 401K 1099 could not be equal to or above Gross Distribution I changed my entry to $700 from $749 just to get the return E Filed. This seems to be a glitch in the software.

I have used Turbo Tax for many years and have found it reliable and pretty easy to use. I thought I would try Turbo Tax online this year and it was a disaster. I will never willingly try the online version again. The interface seemed not as easy as in past years. Maybe I am just getting older.

The GUI had many problems. The worst: To edit a 'int' or 'div' entry for a specitic bank, I get to a page to do that but there was no way to do that. Only once did the icons to edit (pen) or delete (trash) was there so then I know that they exist! I would mouse over the area where I think they should be and a slight grayish image would appear and I would be careful to click the correct one. The second: The fonts and layouts were sometimes small and sometimes large and sometimes the font setting needed to be reset. Thirdly: I don't want to be repeatedly asked to download my forms or use online service or get advice for $64. The GUI is a combination of old and new. I was disappointed.

The desktop version was not as easy as the online version that I used for my own taxes. Specifically, during the review phase, when it finds errors, TT will ask for information from some obscure form without any context (it shows only a field in isolation). Twice I had to google the name of the form and the field to determine what to enter. This is a waste of time. Why not take me to the actual form so I can see what the field and error is about?

I've been using Turbo Tax for some years now, and the experience has been great because it is easy to use and it walks you through the process when entering all the information required. I like the explanation that provides for each topic if I have a question it explains the reason of why I may come with a doubt. This software is great and very accurate with the new changes we may face every tax season.

There seemed to be some improvements this year on the program, making it easier to navigate. Easy to download and begine the program. Program did have some difficulty finding the previous year's return on my computer to download information from 2024 return. I had to manually load the information for the 2024 return to pull in the information. After that everything was very easy o enter in information.

I used Turbo Tax again this year for my 2025 taxes. This year, the program was missing several key sections where program step-by-step guidance would have been nice. Additionally, the associated forms for those sections were not available by February 25th, the date I gave up and filed my taxes. I had to resort to "guess work" instead of relying on a program that I had learned to trust. . .

Overall, remains an excellent and easy to use product. Personally, I was not happy with the "encouragement" built into the product to use it online. I started using it online and was not pleased with the interface. It was significantly different than the version I was used to using on my PC and I was not willing to take the time to learn/navigate the new product. If that is the future of TurboTax, I will miss it because I'll be looking for a different product and experience.

I have been using TurboTax for decades. But this is my last year trying to use it. In my opinion, it has gone to the dogs. My tax circumstance cannot be much simpler. But rather than allowing the process to be a breeze, TurboTax somehow manages to convolute things and turn it into an ordeal. I used to find it pretty user-friendly. Not so these days. Instructions sometimes cannot be more opaque. It even managed to screw-up downloads of data from 1099 reports for accounts at a couple of financial institutions. Then when I had to manually enter figures instead, TurboTax actually crashed on me. Furthermore, TurboTax is already an expensive product compared to rivals. But it has become greedy and now uses every opportunity it can find to try to coax users into upgrading or purchasing add-ons. Cheesy sales tactics are something I expect at a used-car lot, not from my tax-preparation software.

Quite a few bugs this year. Clearly the quality has gone down hill. Many instances where I had to copy data from last years tax return in this years. Also The debacle of how the schedule E pop up behaves is a bug that needs to be fixed!!! If you do not know what this is, shame on you! Google it or ask an AI about problems with Shedule E, you will be suprised you shipped with this poor behavior (I sure would not).