Overall I like Turbo Tax, I takes me to where I need to put information, and it's accurate. It looks for the information I need from previous years, so there is not a lot of redundant inputs on my part. One issue I have with federal program, as I go down the list of income or deduction topics and enter my data, it always jumps back up to the top of the page after data is entered. I have to keep scrolling back down to get to the next topic. After finishing one input let it return to that topic heading for either review or for going on to the next topic. One smaller issue, after entering bank information for refund deposit for the federal return, It didn't put that information on the state return for that refund.

Very poor handling of Canadian retirement accounts. No way to enter foreign tax paid except as 1099-div and that was difficult to find. Not impressed with Win11 requirement. Import from RBC does not work. No entry from Scotia McLeod. Direct entry of Canadian NR4 would be asking too much?

I've been a TurboTax user for years and have always appreciated the ease it has provided from year to year and the features it provides in switching from topic mode to form mode, etc. The issue this year seemed to be in changes to the way the import was done. It was messy for me -- it didn't get everything I needed and when I went back to get the rest it reloaded what I had and still didn't get everything. I had to manually delete all forms imported and start over.

Have used turbotax for many years and have found the interface is becoming less user friendly than previous years - example: when correcting errors I would hope that I could click on error message and be connected with error. I hate the constant attempt to up sell - I feel like I'm a car dealership - and being sold undercoating and some kind of exotic wax treatment after the sale has been made

TurboTax could be better. When paying the $45 for an additional state (with a credit card), and then again when paying for the $25 e-filing, it asked for all my info (name, address, ... and then the name again). It should pre-populate all the info, which the software already has. I do not save my credit card info, but the name and address should still pre-populate because Intuit and the TurboTax software has that information already.

I like the ‘Forms View' and flag (bookmark) features. I miss Its Deductible; this was a helpful app. and the direct import to TurboTax was easy. Please add form 8897 (qualified opportunity funds); the lack of it in TurboTax forces me to paper-file. It wouldn't take much programming, and many people will need it next year, when the 7-year period after this was introduced ends.

I have been using Intuit products to do my taxes since before it was even called "TurboTax." Up until this year I have been totally satisfied and did highly recommend the product to my friends. This year was an unfortunate exception. Even with the "Deluxe" version, I encountered situations where the software nagged me to upgrade to a "Premium" version. My tax situation is less complicated than it used to be, so I don't know why I should need "more" product.

Generally okay, but when trying to pay for MA state e-file, TurboTax asked to save my return and locked up and completely crashed my windows machine, and I have high-end recent model. Also, when TurboTax asked for my credit card info I couldn't even scrolled down in the pull-down box to enter my expiration month. The box wouldn't go any further than month 8. I thing TurboxTax should stop being so sloppy. Every year something like this happens. Taxes and payments shouldn't be a sloppy business. You're scaring me Intuit.

Education expense entry for off-campus room and board expenses was extremely wonky and required that I buy both the online and desktop versions to access the Student Information Worksheet and enter my numbers manually. Even that was not at all intuitive. Please address the remarkable lack or failure of the interview to ask for the entry of qualified 529 expenses which are not listed on the institution's 1098-T (because they pertain to off-campus expenses).

I was disturbed that for the second year in a row I was unable to import my info from the prior year I found last year's .tax2024 document, but when i clicked on transfer, i just got a beep several times in a row. Ive been using TurboTax for decades and only recently has this function failed.