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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 1,811-1,820 of 9,848 reviews
Feb 26, 2026
FredPinto
3 out of 5 stars review

TURBOTAX NEEDS IMPROVMENTS

You need better information on box 4a concerning IRAs, pensions, etc. My RMDs and my wife's pension forms do not have any 4a nor 4b fields. It was very confusing to me as to what to do. I had to go online and try to figure what amount I needed to use in the field. I left it blank and I hope that was the correct thing to do. I have used your product for many years no and this is the first year that I have been disappointed with your software. I hope next year will be better. If not I will stop using your software.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 12, 2026
mljacks6723
4 out of 5 stars review

Long Time User

I had trouble with the desktop install. It had to do with signing in to my Intuit account. None of the options wanted to do anything, and I had to restart my install process. Also, I had trouble getting last year's taxable Social Security info correctly on the form. It kept not liking what I thought was the answer. I think that was more my thick head, not understanding the forms instructions and Turbo Tax error wasn't helpful but I finally got it corrected and was then able to efille ok. Sometimes the Guidance was redundant or not intuative to what I had entered. Seems like there was no problem with accuracy.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Jan 22, 2026
Bill 1951
5 out of 5 stars review

Just a thought

Probably have used Turbo Tax for 10+ years and getting pretty comfortable with it. The only issue I find is difficulty finding the location for unusual items, such as calculating estimated tax payments for the following year or specific questions like energy credits. Part of the issue is that I don't use the interview process due to my familiarity with income taxes and the Turbo Tax process. Maybe a link to IRS forms and IRS instructions would help.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 27, 2026
Tarheel Joe
5 out of 5 stars review

T T guides me through every income & deduction.

I have relied on TurboTax for many years and have consistently found it to be accurate and thorough. The software has effectively identified and addressed any potential errors or omissions, giving me complete confidence that my deductions are correctly entered and that all required income items are properly reported.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Feb 26, 2026
Joe 8515
3 out of 5 stars review

Disappointed in TurboTax on Mac this year

This is the first year I've used TurboTax on a Mac, and, for whatever reason, it was a very clunky an glitchy experience. Also, as always, entering charitable contributions was unnecessarily tedious and time- consuming. Sometimes, I got error messages with entirely inadequate explanations, and had to figure out the problems myself. This was my worst experience using Turbo Tax to date. Clumsy, clunky and not as helpful as in the past.,

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 17, 2026
WJS53
4 out of 5 stars review

Still a Great Tool but lost a key feature.

Generally very satisfied with Turbotax. Very easy to use and has accurately identified the areas where I can reduce my tax liability. Does an excellent job guiding the user through the tax process as always and really love the prior year comparison which can highlight areas where more work is needed. I am concerned that the Its Deductable feature has been removed as I relied on that to help me estimate the value of my donated goods. However Deductible Duck seems to work well though there were several "errors" identified in the return relating to providing the details for each donation center that had to be cleaned up at the end which raised some compatibility issues,

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 19, 2026
BooBoo50
3 out of 5 stars review

Disappointed !!!

Have been using Turbo Tax for years but I am a bit disappointed this year , I purchased the deluxe version that was supposed to include 5 free Federal and one state I got nothing , it charged me 65.25 to file both Federal and State and the same for my Daughters return . never had problems when Turbo Tax was available on a CD format wish it will make a comeback on 2026

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 25, 2026
Carroll549
2 out of 5 stars review

Turbo Tax is going down hill

I've used Turbo Tax for well over 20 years and this year was awful. First, too many superfluous questions and comments regarding upselling me. Second, I was asked questions regarding my 1099's that I could not answer (and had never been asked in years past) was not on the 1099 itself. Third, during the review part of my return, I kept having to fill out missing information and did --- I CORRECTED ABOUT 5 TIMES. It would not e-file my return. I had to go back and reenter stuff that was already there before my taxes could be e-filed.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 21, 2026
pacopumpkin
5 out of 5 stars review

I've used T-Tax forever

Been using T-Tax since it was version 1.0. I really have no problems because I was an accountant for 30yrs at a large communications company. Prep work is the easy way to file the returns. I use quicken to record all me transactions during the year. Quicken schedules help me summarize everything. I download my own 1099's for my financial Institutions. I input last yeas return and go back to complete the return.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Feb 26, 2026
K__M
3 out of 5 stars review

Incessant requests for more money. Very annoying.

The incessant requests for upcharges, extra cost features, state e-filing fees, etc. etc. is excruciating. And now Intuit will force yet another charge to Premium if I want to download 1099 forms from financial firms. I will be looking at other software next year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630