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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 1,791-1,800 of 9,898 reviews
Feb 28, 2026
Reviewer name: Wondering52
4 out of 5 stars
4 out of 5 stars review

Seems like an awful lot of software updates

Seems like every time I go in to TurboTax Deluxe for desktop there are updates. Makes me wonder how correctly my taxes are being prepared, especially when I haven't made any changes and the next update is finding things I need to fix. So, how do I know what I just submitted is truly accurate?

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 21, 2026
Reviewer name: DAWG99
5 out of 5 stars
5 out of 5 stars review

Depend on TurboTax

TurboTax has always served me well. Used it over 20 years without a single problem. The instructions are clear and the step-by-step method means you do not miss anything you need to claim or report. There has never been an error by TurboTax - though I have made one or two by neglecting to report income. TulrboTax made it easy to fie an amended return to correct the error.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Mar 11, 2026
Reviewer name: DaJohnB
3 out of 5 stars
3 out of 5 stars review

Some problems

FTC not included on return cover Summary's total tax. Could not remove another (unneeded) state return. It arrived here because my 100% residency in one state was mishandled by TTax. Poor programming on form listing our pensions. Moving amounts from one of us (error) to the other does not edit properly. Had to delete each entry and re-enter it in the correct. Intuit -TTax is very late getting the program ready for customers. Updating frequently during the tax prep season is poor management and/or limited staffing.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 6, 2026
Reviewer name: Threedog63
4 out of 5 stars
4 out of 5 stars review

Perfect for me with caveates.

I like using TurboTax. I've used this tax software for many years. I like the way it auto populates many topics and forms. I wish it would remember some things like information on the inherited IRA, and our ID information, because every year, I have to look that stuff up, even though, I've inputted it on every return for at least 16 years.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 9, 2026
Reviewer name: DXZB
5 out of 5 stars
5 out of 5 stars review

Need better instructions & Reminders regarding PIN

All was great. Love TurboTax except it would be helpful to have TurboTax remind you if you have a PIN int the past that you have a new PIN each year that you must retrieve from the IRS and update within TurboTax as well as have decent instructions on how and where to change the pin within TurboTax if you have a pin rather then let you submit the return and then have it come back rejected and have to Google how to retrieve and where within TurboTax you have to go to input the PIN.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 14, 2026
Reviewer name: Val2352
5 out of 5 stars
5 out of 5 stars review

High Confidence in TurboTax

We have used TurboTax for many years and have been pleased with how user-friendly it is. Although we don't purchase TurboTax's additional services, we have great confidence in the annual Tax Return prep software and purchase the Deluxe version with Fed & State every year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Mar 30, 2026
Reviewer name: GrowingBelly_JB
4 out of 5 stars
4 out of 5 stars review

eFile screen same bug as 2024. 2nd bug - county

I like the walk-through approach even though this is 3rd or 4th year where we only get the standard deduction. The efile screen still hasn't been formatted to fit the screen so I can't click on continue without first making the taskbar disappear. TY 2024 had the same problem. When attempting to efile - received another error - this time it asked for my county?? Why couldn't Intuit pull this automatically from the zip code?

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 11, 2026
Reviewer name: RM 21
1 out of 5 stars
1 out of 5 stars review

Turbo Tax needs to improve

addendum:I sent my taxes through, then got ANOTHER text saying they were rejected! WHY?? your review before transmitting them said everything was ok! Clearly not! and when I tried to correct it, I was guessing, because you weren't telling me what to correct! Stop sign in red, but no yellow boxes on the forms to fill in, no red ! next to a form! ARRGGG! You are really making me hate Turbo Tax ! I did my taxes, but when preparing to file, the walk through had me remove some info from my state tax form, I forget the details but think it was my bank info for my return. That made no sense to me. I received a text later saying both Fed & state forms were rejected, but the text had no identifier from TT or Intuit. No email, no notification in my TT account. I called & spoke to Kwadwo, he was very helpful. We tried the screen share but it didn't work, we finally figured out what I needed to correct on my forms, it was under the 'form' tab, but there was no indication I should have looked there! Sheesh! Turbo Tax is not very user friendly in that regard for the 2025 returns, I hope you can fix it for this year!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 6, 2026
Reviewer name: application error
1 out of 5 stars
1 out of 5 stars review

one application had screen format incorrect size

i have used TT for several years. this year was the worst ever. everything was fine until i wanted to add a state. the application had a serious flaw in the page design. the page was formatted incorrectly and the "continue" button was off of the visible display. after much messing around with display resolution, i finally tried hiding the taskbar and that uncovered the hidden button at the bottom right corner of the display. i wasted at least an hour fooling around with this mistake.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 9, 2026
Reviewer name: taxpayer2026999
4 out of 5 stars
4 out of 5 stars review

Printing issues

I had an issue trying to print the State return for Ohio (message: "currently unavailable to view, print, or download"). It was not clear which forms were missing. After to experimenting, I found that it turned out to be due to R.I.T.A. forms. It took me several hours to find this. As soon as the "R.I.T.A. Form 37" form was added the above error message appeared. After removing the R.I.T.A. form, the error message disappeared. There are numerous reports of this issue spanning several years. The error message should be clearer / more precise about the issue. Also unchecking the R.I.T.A. option in "Step-by-Step" does not work - it has to be handled in the "Forms" mode. This exacerbated the issue described above.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.