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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,898 ratings9,898 reviews
  1. 5 stars48% (4,799)
  2. 4 stars22% (2,155)
  3. 3 stars14% (1,411)
  4. 2 stars7% (708)
  5. 1 star8% (825)

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Showing 1,711-1,720 of 9,898 reviews
Feb 13, 2026
Reviewer name: Stevebre
4 out of 5 stars
4 out of 5 stars review

Great except for payment service

Program works well, except when trying to pay for state taxes with Intuit, the box for credit card month would not work and I had to find a work around which delayed my filing one day. When I tried to change my state filing from e-file back to mail in, there was no way to do it.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 2, 2026
Reviewer name: JIMBOTE
1 out of 5 stars
1 out of 5 stars review

Deceitful Extortion.YOU have LOST a lifelong cust

GARBAGE! chose file online and guess what? wasted 2 hours filling in state form to find out therey want $67 for something I purchased (SUPPOSE TO BE FREE STATE). Lost all data and wouldnt efile my federal. Had to go back on desktop and redo. Very deceitful. Extortion. YOU and your practice's have lost a LIFE-LONG Customer! FOREVER! NOOOOO TURBOTAX!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 14, 2026
Reviewer name: Ron5104
5 out of 5 stars
5 out of 5 stars review

Tried and did NOT loke the on-line version

I have used TurboTax for many years and like the product. I tried the suggested on-line version and Did NOT like it. First, the Desktop version included the State for a $25 filing fee while the on-line wanted to charge $65. I also did not like that I could not store copies of my files on my desktop (and backup the files on my flash drive). If in future years you no longer offer the desktop version, I will find another tax software.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate the positive review! While we understand that pricing is a major factor, we’re committed to delivering a quick, accurate, top-tier tax filing experience that justifies the cost. Your feedback helps us keep a pulse on that balance.

Mar 24, 2026
Reviewer name: Block4Life
1 out of 5 stars
1 out of 5 stars review

Lack of Transparency Cost Me $80.00

I spent $80.00 on software for 2022 only to discover AFTER the purchase that I could not take advantage of the e-filing option. When speaking to a representative I was informed that I paid the $80.00 for the software to do my taxes for me... I already had them done, I just wanted to file them electronically and was willing to pay the money to do so. Needless to say that was a waste of $80.00 and I will no longer be using this software... ever again.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 20, 2026
Reviewer name: Donnie Talk
2 out of 5 stars
2 out of 5 stars review

It works but several pointless annoyances

There are a number of things that are annoying, and they are annoying each year. For example. If I want to go to do income and I click on it. EVERY SINGLE TIME.. I have to first confirm what I want to keep or remove as income items and THEN make the choice whether to walk through or to choose what to work on. Doing that once is fine, but every single time I want to work on something, or go back and forth, it is just a pointless pain. Second, the help/search for help is SLOOOOOOW. Not really even usable.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 9, 2026
Reviewer name: OldDude26
3 out of 5 stars
3 out of 5 stars review

Not as easy as previous years

I have used TurbTax for around 15 years. This year's version was not as good as past years. I had to shut down yesterday because it kept sending me back to a previous page but would not allow me to edit the previous page. That part was better today, but it was still a more laborious process that past years.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 9, 2026
Reviewer name: Bill29218
4 out of 5 stars
4 out of 5 stars review

Excellent Tax tool

Fore the most part this is similar to the previous versions. I did have issues with when I saved the tax return I was working via "easy steps' and when I returned it did not take me to where I had stopped. I had to manually find that point to continue.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 3, 2026
Reviewer name: PROPBUSTER
1 out of 5 stars
1 out of 5 stars review

TURBOTAX WAS NOT AWSOME

I have been using turbo tax many years and loved it. This year that turbo tax caused me a lot of problems . I have reached the electric filing and it will not let me file because the zip code of the payer on one of my form 1099-R documents has a zip code that is not compatible with electronic filing. I am now trying to figure out what to do. HELP

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 10, 2026
Reviewer name: KedHop
3 out of 5 stars
3 out of 5 stars review

Uses a different License every time you continue!

In past years, it didn't matter how many times I went into Turbo Tax to continue my returns without having to use another license. This year, every time I went in to continue my returns, I have to use another license! So now, I either have to do my taxes all in one sitting, or I have to buy more than one Turbo Tax program! Rip off!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 16, 2026
Reviewer name: ZTinOK2
4 out of 5 stars
4 out of 5 stars review

Generally good, but some glitches in the clutch

I am a long time user, so am generally familiar with the program. This year however I experienced some disturbing behavior--the program would hang, or drop down menus wouldn't go away, or I couldn't get back to the program when looking at another window (I'm a Mac user). This was alarming because I was racing to file on time, and was worried that I'd lose work--fortunately I didn't. But I don't recall glitches like this in the past.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630