I lost 2 hrs or work when the program froze up and quit. Unfortunately I assumed this would auto save, but there was no evidence of any file associated with this on my computer. I had to research how to save a file on this program. There should be a button on the form screen to SAVE the file. Also some of the questions under 1099-R were confusing, regarding Arkansas Teacher Retirement. You need to add Arkansas Teacher Retirement to the list of financial institutions so the information can be pulled and reduce some of those confusing questions.

I have used Turbo Tax since 2006. Never had an issue until this year. The personal property tax deduction did not correctly carry over to my Arkansas form AR3 of the state return. I asked Microsoft Copilot if there were any other complaints about this issue and the answer was YES. Copilot also gave me a work around supplied by Turbo Tax to get around programing error. I will continue to use Turbo Tax but hope I have a better experience with it next year.

I am EXTREMELY disappointed with 2025 Turbo Tax Deluxe!!! In previous years past, I have ALWAYS been able to e-file my federal return at no cost.... only the cost of purchasing the program. Filing for the 2025 Tax Return, I had to pay $40.00 to e-file PLUS the cost of the software!!! Why is that???

You advertised the ease of importing last years tax return but it did not import my PDF return from last year. You said it can download 1099-INT, 1099-R and more forms but only one (Vanguard 1099-R) worked out of my 10 forms. Fidelity said come "in October".

This year's version of Turbo Tax seemed "clunkier" than last year's. In particular, is trying to enter my quarterly tax withholding figures, some of the language was misleading, indicating some kind of "additional" or deferred payments. Not sure why you changed the terminology. When I reviewed my return, the quarterly amounts were clearly recorded....also, some of the questions regarding my 1099-R information wanted RMD amounts; again, a little misleading/ambiguous. No RMD's were required for pensions but the interview language could be improved. Thanks.

TurboTax worked well this year, except for one problem. Processing 1099-R forms from two different institutions encountered a problem in TurboTax. Box 14 contained a value, but Box 16 did not. When entering these two 1099-Rs, TurboTax tagged this as an error. Researching this via TurboTax Help Center suggested replicating the value from box 2A into Box 16. This satisfied TurboTax. But either TurboTax has a flaw in this processing, or multiple institutions issuing 1099-Rs have a problem. You should research and resolve this flaw.

I have been using Turbo Tax since the early 1990's to file the family taxes (ours and our sons'). Now that we are retired it was a little different blending work income, retirement income & investment capital gains. Turbo Tax walked me through everything.

4th qtr state estimated payment entry non-obvious. Income earned unevenly throughout year is a pain-in-the-butt as there's no help dividing the various income categories/sources - you'll need a backup spreadsheet if making estimated payments or have an underpayment penalty. Wish UI interview sequencing would improve for those topics as there hasn't been a change in over a decade esp. if going to text me with upselling that looks like phishing. Otherwise, still the best self-directed, paid tax prep s/w.

Had a problem in that using Questionnaire format. After entered Federal Estimated Tax Paid it had a box for Yes to State or No to State. Am in Florida - No State Tax. I hit NO button. It absolutely insisted on my entering State Estimated (which I finally did by entering Zero mount and both State and Local entries and using Undefined locality) to get through. Never had this problem in prior years. I tried several times and it insisted on entering State & Local Estimated Tax!

Easy to walk through and understand. Good job in pulling information. Main complaint is I spent extra money to get e Deluxe with State version and then had to pay to eFile my state taxes. This is not explained in any of the pre-purchase information. Next year I will definitely look to use a different service.