TurboTax has always been great. This year your updates do not work requiring me to unhook from my internet to continue. In looking online it appears that this is a problem for many if not all users. I have a current computer with Windows 11 but get a failed update every time.

Using the software is very easy. However, installation process was difficult. It constantly connected me to the online process when I had purchased the desktop version. Additionally, sign in to the Turbo Tax/ Intuit site was impossible for me. Simplifying these two areas would make this a great expeerience.

Had a little problem with the interface between federal and Arizona state, particularly it didn't see the state refund I received and where I recorded it on my federal for. Accepted return with error. Accuracy is good. Features are good. Guidance is good.

software was decently easy to use but crashed multiple times. After the first crash, I was annoyed to find my previous entries weren't save. Who doesn't implement autosave in 2026? At least on the next crash, I had been hitting Save like it was 1999 and I was writing a term paper.

It is easy to use if you generally know what to do: the software conducts an interview that is understandable in lay terms and automatically determines what forms are needed in the returns and how to fill them out. However, the interview can be misleading sometimes and may lead to less than optimal results if you do not already have familiarity with what is important to your personal returns. For example, I had to struggle a little to figure out how to respond to a question about foreign income to ensure that TurboTax actually included the necessary forms for a foreign tax credit. This happened in both the 2024 and the 2025 returns, so TurboTax needs to fix this issue!

I did not care for the repeated "pestering" to upgrade to Online Premier. I bought what I bought for a reason. I am glad that Turbo Tax catches missing information in the reviews and rechecks. It would be nicer if it caught those during the initial "interview" process. Also, some of the questions need to be refined, i.e., Clean Energy Improvements. We did perform several of the items, install solar and battery storage, but they were under PPA. You don't find out PPA is ineligible until you progress further along. Shouldn't ask if you made the improvements, should ask if you bought outright or leased at the3 start. As has always been the case, the program struggle with both spouses having the same occupation and having the same job-related expenses. If you enter data for one it replaces the data of the other; it doesn't add the input for the two together as a total for the couple. You have to do that manually.

Two unresolved problems reduced my rating: 1) entries from previous year's return were not imported into 2025 return; and 2) my federal return was first rejected because "my spouse's AGI for 2024 did not match IRS records (when only our combined 2024 AGI was available to fix the problem".

After competing all error checks and sending the returns, TurboTax announced that the State return had an error?!?!?!?!??! after error checks? After final review, after hitting the "send state tax return" No suggestion what to do how how to proceed...Not sure what my remove my state return so as to be invalid...I use software that should actually make this easy and bullet proof, again this year not the case. i have been a user for more than 10 years. Not my first rodeo.

I've used TurboTax Software for about 16 years or more . This year, a few glitches told me I owned property in another county (not true), and at times it was not easy to determine how to proceed. The process for acquiring documents/data from other institutions is not intuitive in the screen icons. It takes some extra patients to figure it out, and frankly, it should not be that difficult.

The product is great, but the initial download did not work and after several tries tech support could not fix the issue, so I had to purchase a second time. You also would not accept any of my credit cards, so I had to spend $ 140 to get my electronic refund. Why??