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Sam's Club
Sam's Club
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 1,691-1,700 of 9,848 reviews
Feb 21, 2026
JohnARCS
4 out of 5 stars review

Problem with Estimated Tax 2025 Desktop Deluxe

Had a problem in that using Questionnaire format. After entered Federal Estimated Tax Paid it had a box for Yes to State or No to State. Am in Florida - No State Tax. I hit NO button. It absolutely insisted on my entering State Estimated (which I finally did by entering Zero mount and both State and Local entries and using Undefined locality) to get through. Never had this problem in prior years. I tried several times and it insisted on entering State & Local Estimated Tax!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 7, 2026
scandersonjr1
2 out of 5 stars review

Good Calcs, Bad on State Double Dip eFile charges

Easy to walk through and understand. Good job in pulling information. Main complaint is I spent extra money to get e Deluxe with State version and then had to pay to eFile my state taxes. This is not explained in any of the pre-purchase information. Next year I will definitely look to use a different service.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 15, 2026
MICHAEL
1 out of 5 stars review

Terrible product that was great

Absolutely garbage. I tried to edit my data by deleting a1099R input. It showed it deleted but when I went back to re enter, it was still there. After 3X I gave up. Wasted the $50 I spent and had to go online (different version) to redo my taxes ($78 purchase) NEVER use them again. Shame because this is the 5 th year I used Turbo Tax so it was easy to pull up my personal data. Don’t waste your time with this crap.

Helpful?22U339JSHUJV18095652630
Feb 8, 2026
Florida Vic
4 out of 5 stars review

Perfect for easy returns

I've used TurboTax for 15 years, since retiring. The main benefit is being able to import prior year return information. It then pre-fills much information. The only unusual info I have is some non-taxable IRA savings...importing prior years makes this easy.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Feb 7, 2026
Josh Turbo Tax
1 out of 5 stars review

Terrible experience. Should be free

clunky and not helpful. Everything always has something not functioning properly. Doesnt help you find more money just asks a bunch of useless questions. Non stop asking for money. every step would you like to spend more money on nothing. No direction for where anything is.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 15, 2026
bdog01
1 out of 5 stars review

2013 Software being used in 2025

Turbo Tax just isn't improving. This is essentially the same product I stared using in 2013. I used AI this year extensively to answer questions (and even flow) that TurboTax should have answered. I also used AI to find deductions that turbo tax missed!! TurboTax is vey much like Quicken. In it's day, it was great.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 6, 2026
xkneyknnsxnwe
4 out of 5 stars review

Good but a minute late

My biggest frustration is the delay in having the necessary parts of the package in place before Jan 15, 2026 so I could adjust my final estimated tax payment. However, I understand that the delay may have been related to the November government shutdown so I hope next year is better.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 22, 2026
Old Geppy
5 out of 5 stars review

Great Product! Intuit products are the best.

I have used Turbo Tax desk top for many years and have found it excellent. This year it was a little more difficult than prior years due to the updates being slower than usual to come through and a quirk regarding the 1099Q. However, I will remain a loyal Turbo Tax user, and the price is very reasonable.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Nov 30, 2025
CHARLES
5 out of 5 stars review

Good value

Was surprised by how quickly email download link arrived after placing order, even though Sam's Club web site says it may take up to 48 hours. Was able to download and install within a few hours same day I ordered this product. And yes, better pricing than I could find elsewhere.

Helpful?22U339JSHUJV18095652630
Feb 14, 2026
Kenbur
3 out of 5 stars review

Improvements are needed

I lost 2 hrs or work when the program froze up and quit. Unfortunately I assumed this would auto save, but there was no evidence of any file associated with this on my computer. I had to research how to save a file on this program. There should be a button on the form screen to SAVE the file. Also some of the questions under 1099-R were confusing, regarding Arkansas Teacher Retirement. You need to add Arkansas Teacher Retirement to the list of financial institutions so the information can be pulled and reduce some of those confusing questions.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630