Difficult time locating screen that accepts license number. Requested assistance and was advised it would require connection to an advisor for a $5 fee. Not very accommodating to a committed customer. Also not impressed that you could not transfer last year's numbers from either your records or from my turbo tax downloads. The forms were easier to navigate this year but your screen options were confusing to me

I am very disappointed in Turbo Tax 2025.In addition to difficulty with e-filing, the program required download and payment of MA tax software when the MA tax software had already ben downloaded. Also, Turbo Tax 2025 required download of NH tax software .. NH has NO income tax and has ended tax on interest an dividend income.

Easier than last couple years. Maybe because I'm getting used to the terminology and questions, but it seems to have been a little less hassle this time around especially with the ESPP 1099 Consolidated forms being imported. Last couple years it always said there was something wrong and had to go back and re-enter calculations manually. No issues this time.

I enjoy doing taxes and usually zip through my simple tax situation: over 75 with a pension. I found the way this program handles a simple pension much more complicated than in past years. If you must treat it as annuity, warn us before we purchase. There should at least be some guidance for the many, many pensioners. Many of my friends thought Turbotax wasted more of our time this year with details that were unnecessary for our simple tax situation. They must have used the interview. The program was fast and accurate when properly filled out. If you use it every year, the access to prior year data is time saving. I enjoy taxes and was slowed down (to go to the IRS Pubs) by this version. Not all of us are annuity, investment buffs.

I used TurboTax during the final week of January 2026 for my 2025 federal income tax return. There were minor navigation glitches that I was able to work around. Otherwise, it worked smoothly throughout, including e-filing. (The 2025 tax year software was a significant improvement over the 2024 tax year software in that it wasn't generating forms that were inapplicable. The 2024 tax year software was simply bad.)

After completing my returns and preparing to file, I did what I've done every year, stopped to print a copy to a pdf and then to paper. When I went to print, the files were all missing. Went back to look for them and they were all gone. Top-to bottom search of the entire computer, trashcan, cloud, -everywhere possible. GONE. Guess how much I enjoyed doing my taxes twice. :(

We've been using TurboTax for almost 30 years now, in six different states, with zero difficulties on either federal or state returns. Never got audited, even when we had some more complex filings. Choosing to let TurboTax go through everything often got us to remember certain one-time items that were important for the return. Keeping a pdf copy at the end has neatened up our storage - no more piles of paperwork (we pdf our receipts and expenses as well), and can readily keep everything sorted by year.

Turbo Tax never included the direct deposit mandate by the IRS! Now my son has to jump through hoops to get his refund. Turbo Tax washes their hands with this requirement. They should negotiate with the IRS to release the paper check immediately in accordance with their software and lack of the IRS requirement~

You need to keep on top of IRS rules and regulations. If I wasn't on top of new rules, I would have fraudulently got over a $5000 refund instead of $200. I had to pay your tax expert $50.00 to confirm my thoughts. Also, your Tier II tax Maximum needs updated. I pay you over $100.00 for tax software and I expect it to be right.

From many years of using Turbo Tax I know it's easy to use and helpful in pulling all my previous year tax info into this year. The directions are easy to follow. Watch out for the refund processing charge at the end. It prompts you like it's required. The fine print disclosures show otherwise. This processing charge hassle is why I bumped the rating down to 4 stars.