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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 1,641-1,650 of 9,848 reviews
Apr 14, 2026
Sally PA
4 out of 5 stars review

Satisfied with Turbo TAx year after year

Where to include my Qualified Charitable Donation of my 2025 RMD from a traditional IRA was difficult to find when filling out my 2025 Federal 1040 since it was not under Deductions and Credits in Turbo TAx (at least I didn't find it there). It would help seniors over 73if you include a notation in your Deductions Section which gives a link to where in the TurboTax software and the line on the IRS form where this tax exemption information should be entered. I didn't find anywhere to enter the identity and tax iID nformation for the non-profit that received my donation, so won't be surprised if the IRS requests this information.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 25, 2026
WhyTXF
1 out of 5 stars review

Fix the TXF import for crypto investments!

Please! Fix the TXF import for crypto investments! 2 different ledger tools a combined $200 expense and I have to make over 400 corrections when it finally imports. Also if you're going to allow online filing have bulk updates why not desktop!? Or a compatibility between moving to online for the investment filing then a transfer back to the desktop app? This has been a nightmare - a first for TurboTax but a bitter taste.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 14, 2026
EMS10
1 out of 5 stars review

Efiling of state returns should be included!

Charing $25 plus tax to state efile turbo tax is for the birds! Paying for the state efile is awful, your screens again using windows software cannot fully see and submit the payment making it very frustrating. In addition, your updates are too frequent and take too long. Turbo again fails to be able to handle the Ohio Municipal income tax which is required to be filed by all Ohio citizens where they live. Turbo never programs so this must be done manually off system.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 28, 2026
SteveU52
2 out of 5 stars review

Marginal product and too expensive.

Very poor handling of Canadian retirement accounts. No way to enter foreign tax paid except as 1099-div and that was difficult to find. Not impressed with Win11 requirement. Import from RBC does not work. No entry from Scotia McLeod. Direct entry of Canadian NR4 would be asking too much?

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 8, 2026
Tommy 85
1 out of 5 stars review

Gives a different refund for mail in vs. efile

I don't understand how Turbotax could import my W2, auto-select the classifications used for amounts listed in box 14 on my w2, go through every accuracy check, telling me that my return was 100% accurate with no audit risk, let me start the e-filing process, collect my payment for the e-filing process, and then pop up with a note saying that my return needed review ONLY because I was efiling. It asked me to either correct an error that it suddenly decided was present in my W2 or change my filing method. When I corrected the error that the software created, it REDUCED MY REFUND by $1000. After telling me that the classification was ONLY a problem if I efiled. So the software would have told my return was accurate if I chose to mail it. This makes absolutely no sense. The error that it caught during the last step of efile submission should have been caught at any of the other review steps in the process. I'm extremely disappointed in this software.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 16, 2026
ZTinOK2
4 out of 5 stars review

Generally good, but some glitches in the clutch

I am a long time user, so am generally familiar with the program. This year however I experienced some disturbing behavior--the program would hang, or drop down menus wouldn't go away, or I couldn't get back to the program when looking at another window (I'm a Mac user). This was alarming because I was racing to file on time, and was worried that I'd lose work--fortunately I didn't. But I don't recall glitches like this in the past.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 8, 2026
Beege52
3 out of 5 stars review

TurboTax Decay?

TurboTax user for 25 years. Input screens seem to be getting so simple (dumbed down) that they are now confusing as to what data needs to be input. This leads me to question TurboTax's accuracy in calculating the various IRS forms. A first time user may not catch all of the nuances. All of the questions I had with TurboTax caused me to take longer to do the 2025 Fed taxes than expected. Several areas where state ID information is requested in 1099-R section. Texas not listed in selection screen as a choice. 1099-R data input did not place amounts into 1040 form where I expected them. Input was reviewed and found to be correct. Deleted input completely and re-entered information; amounts on 1040 form were then placed where expected. 1099-R RMD screen is very confusing. As a first time taker of RMDs, I have until April 2026 to take my RMDs. I actually took them in Dec 2025. The way the screen appears to be worded, it said I needed to input $0 as my RMD number for 2025. This makes no sense. I called TurboTax, they confirmed this was correct. Not sure what underlying screens or year to year RMD tracking is affected. Screen needs major wording clarification. Also, why is TurboTax updated every time I log in? If software updates change my situation after I've input data or filed my taxes, how is my filing affected? It still updates my 2024 version if I open it!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 28, 2026
CHSMightyMo
3 out of 5 stars review

Glitchy Program This 2025 Tax Year

I have been using TurboTax software on my desktop, now laptop, computer since 1996! It was always reliable and easy to use EVERY YEAR! Over the years I've had to file simple and very complicated tax returns and TurboTax handled it all. Until this year. I downloaded the 2025 tax year TurboTax program and it was incredibly "glitchy". I kept having to restart the computer when it got "stuck". Then I had to uninstall and re-install to escape from a State Tax loop, then when I got it going for my state, it wouldn't accept a credit card to pay the $25 fee for electronic filing. The program froze with an error message to keep trying again, and I did several times. Finally I gave up and printed my State return to file by mail. I'm so disappointed in the program this year! I'll try again next year, but please fix the problems. Thank you for such good service and product over the years before this!!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 5, 2026
brimcOnly1
3 out of 5 stars review

2025 not as great as previous

Previous years' I'd give 5 stars. The 2025 version is a downgrade from previous years. The 2025 version removed many key features that Turbotax users depend on. The deployed software was clunky, went through updates that changed the program flow, obviously not ready to take in basic info and process from someone whose used the software for over a decade.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 6, 2026
LKS2
5 out of 5 stars review

Turbo Tax Could Be Better.

Not that I think every return is exactly then same, it would have been helpful to have been advised that some documentation should be saved where it could be easily accessed for the future. I had to go dig up a tax return from 5yrs ago for information. I still don't know if it was correct. That was 5 yrs ago information. Also, I had to buy a new computer to run this year's software. Windows 10 is still being supported. A totally unnecessary expense I cannot deduct.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.