TurboTax is as reliable as ever. I've used it for 40+ years and never been disappointed. This year encountered a software problem - the program froze and displayed an error message. There was no way to proceed. The automated system recommended a fix, that did not fix. I called requesting live tech support. After a frustratingly long wait, the tech was able to get everything working properly again. High marks for TutboTax tech support.

Turbotax is not doing a very good job on the MN property tax form. It is too complicated. It used to be quite easy in the past. I am considering changing SW next year because the MN property tax form has been a mess the past few years. You need to ask each field separately not display a small form to fill out.

I have been using Turbo Tax for decades and have grown very disappointed in the software in recent years. It's obviously not being maintained for the user, just for seller (TurboTax profit purposes/protection). There are too many quirks and glitches to mention really (some can recreate serious tax errors). I had to refer to AI consistently this year to get around Turbo tax basic problems. Some are just ridiculous and easy problems for Turbo Tax to fix in the software like: 1) disappearing cursor 2) Can't enter a foreign phone number with your foreign address when living abroad 3) Disappearing buttons on the screen 4) Can't order Forms 1116 as required by IRS by user selection - which can force users to delete considerable already inputted data so the software only "sees" the priority info first and then re-input the deleted data. 5) Turbo Tax asks for 1099Q data, but can't handle it properly. You'll be taxed on non-taxable income, unless you mess with the inputs or simply choose not to include them. You must lie to the questionnaire- Ok not to include per IRS, or fix the education costs yourself. 6) etc, etc...just too many low hanging fruit problems to even mention When you investigate alternatives say; foreign income tax exclusion vs. tax credit (exclusion is not always the best choice) and are switching choices back and forth in the questionnaire, ghost forms can be generated. This is really poor. The math on IRS forms is at the early elementary level, so in the example above, there's no excuse for the software not to collect all the relevant information and automatically jump ahead and present the results. And, as additional inputs change the results (very likely), the results should be recalculated and presented in a pop up box. In today's computer age this is very basic, From the user end, the performance is very antiquated....like software from Windows 98 or similar. I think the company has business now because of history and people like consistently in financial matters. I suspect without considerable improvements, Turbo Tax will suddenly disappear in upcoming years by a company that chooses to do it better.

I've liked TurboTax in the past, and its handy to have my information year to year, but I ran into several instances where I had to "trick" the program because it didn't ask the right questions and then wouldn't let me continue. Also didn't handle my 529 information correctly, and ended up having to manually delete the forms. May look for another solution next year.

The program is good except your program put the middle initial at the beginning of the last name causing the IRS Federal Return to be rejected. In the Personal Information, everything is correct. Its a program era which would not reprint correctly so the returns (state and federal to be mailed) had to be corrected by hand

I had to open the instructions for form so many times and read and read them over and over again because there was no help like in previous version of turbo tax. There should be a what does this mean and where on my documents i can find the information. The only thing turbotax offers is more lawyer written language and an option to give more money to TurboTax for obtaining help.

I downloaded forms online, it didn't recognize them later when I needed to work on them. I had to download the forms again. One form downloaded the numbers incorrectly. I bought desktop app and went online to do taxes. It was confusing to then get it back to the desktop. If I had finished online it was trying to charge me again for the state product I had bought in the desktop. The last time I used turbotax was in 2022 and it was easier. It does have more features now, but seems like they still need to be smoothed out.

I had trouble from Fidelity downloading my data. fidelity should let you know what name should be entered to download the data. Not really turbo Tax problem, but I wish there was an easy way to know what to enter. I had problem with my IP Pin and that was the IRS problem, but I wish turbo tax could look before the people have to deal with a rejected tax form.

I have used Turbotax for last several years without any issues. However, this year my experience in installing the software on my Windows PC was a nightmare. I kept getting error messages asking me to switch user, without giving anymore real info to solve the problem. The few suggestions were useless. After wasting a lot of time, I had to install the software on another PC and it worked.

you suck - every year I buy this product and every year there is something your software misses when I e file. I get rejected then try to fix the problem. Your product is garbage. Well shame on me for buying it again. I will not file with Turbo tax ever again.